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Internship Automotive Fixed Operations Jobs in Ohio

... fixed operations. * Hold teams accountable for measurable results from continuous improvement efforts. What you should have * Minimum of 2 years of management experience either in automotive or a ...

... fixed operations. * Hold teams accountable for measurable results from continuous improvement efforts. What you should have * Minimum of 2 years of management experience either in automotive or a ...

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Internship Automotive Fixed Operations information

What is a fixed operations manager in automotive?

A fixed operations manager in automotive oversees the service, parts, and body shop departments of a dealership, ensuring efficient operations and customer satisfaction. They manage staff, monitor performance metrics, and implement processes to maximize profitability and service quality.

What is the difference between Internship Automotive Fixed Operations vs Automotive Service Advisor?

AspectInternship Automotive Fixed OperationsAutomotive Service Advisor
CredentialsTypically pursuing or completed relevant automotive training or certificationsHigh school diploma; some certifications preferred
Work EnvironmentTraining environment within dealerships, assisting with service processesCustomer-facing role in dealership service departments
Employer & Industry UsageUsed as a training position in automotive dealershipsFull-time role in automotive service departments

In summary, an Internship Automotive Fixed Operations is a training position aimed at gaining experience in dealership service operations, while an Automotive Service Advisor is a full-time customer service role responsible for communicating vehicle repairs and estimates. The internship provides foundational knowledge, whereas the service advisor role involves direct customer interaction and sales.

What are the most commonly searched types of Automotive Fixed Operations jobs in Ohio? The most popular types of Automotive Fixed Operations jobs in Ohio are:
What are popular job titles related to Internship Automotive Fixed Operations jobs in Ohio? For Internship Automotive Fixed Operations jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Internship Automotive Fixed Operations jobs in Ohio look for? The top searched job categories for Internship Automotive Fixed Operations jobs in Ohio are:
What cities in Ohio are hiring for Internship Automotive Fixed Operations jobs? Cities in Ohio with the most Internship Automotive Fixed Operations job openings:

Automotive Service Manager - Joseph Automotive

Joseph Automotive Group

Cincinnati, OH โ€ข On-site

Full-time

Re-posted 7 days ago


Job description

For decades, Joseph Automotive has proudly served drivers throughout Cincinnati, Columbus, and Dayton, Ohio, delivering exceptional automotive sales and service experiences. Through our commitment to customer satisfaction and employee development, we have grown into one of Ohio's largest and most respected dealership groups.
Despite our growth, we remain family-owned and operated, fostering a culture built on integrity, teamwork, and excellence. Our dealerships have consistently earned recognition as outstanding places to work, and we're looking for talented leaders to help drive our continued success.
Position Summary
Joseph Automotive is seeking an experienced and motivated Service Manager to lead our service operations and maintain the high standards our customers have come to expect. The ideal candidate will be a strong leader with a passion for customer service, operational excellence, employee development, and achieving departmental goals.
As Service Manager, you will oversee all aspects of the service department, including staff leadership, customer satisfaction, technician productivity, financial performance, warranty administration, and process improvement.
Key Responsibilities
  • Lead and manage the daily operations of the service department to ensure exceptional customer experiences and efficient workflow.
  • Recruit, train, mentor, and develop service advisors, technicians, and support staff.
  • Drive department profitability through effective labor sales, parts utilization, and operational efficiency.
  • Monitor and improve key performance indicators (KPIs), including customer satisfaction, technician productivity, labor gross profit, and repair order performance.
  • Establish and maintain high levels of customer satisfaction by resolving concerns quickly and professionally.
  • Ensure service appointments, workflow scheduling, and repair order processes are executed effectively.
  • Oversee warranty administration and ensure compliance with manufacturer and dealership policies.
  • Collaborate with Parts, Sales, and Fixed Operations teams to maximize dealership performance.
  • Maintain a safe, clean, and organized work environment in accordance with company policies and industry regulations.
  • Analyze service department reports and implement strategies for continuous improvement.
  • Promote a positive, team-oriented culture focused on accountability, communication, and employee engagement.
  • Ensure compliance with all federal, state, local, and manufacturer requirements.
Qualifications
  • Previous automotive service management experience required.
  • Proven track record of leading high-performing service teams.
  • Strong understanding of dealership service operations, financial management, and fixed operations metrics.
  • Excellent leadership, coaching, and team-building skills.
  • Outstanding communication and customer relationship management abilities.
  • Ability to effectively handle customer concerns and conflict resolution.
  • Strong organizational, analytical, and problem-solving skills.
  • Proficiency with dealership management systems (DMS) and service technology platforms.
  • Results-driven with a commitment to operational excellence and continuous improvement.
  • Professional appearance and demeanor.
  • Valid driver's license with an acceptable driving record.
Why Join Joseph Automotive?
  • Family-owned and operated organization with a strong reputation
  • Competitive compensation and performance incentives
  • Career growth and advancement opportunities
  • Supportive leadership and collaborative culture
  • Comprehensive benefits package
  • Opportunity to lead within one of Ohio's premier automotive dealership groups
Equal Opportunity Employer
Joseph Automotive is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other protected characteristic.
We are committed to maintaining a safe, professional, and drug-free workplace. Employment offers are contingent upon the successful completion of a pre-employment background check, drug screening, and verification of a valid driver's license with an acceptable driving record.