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Automotive Fixed Operations Manager Jobs in Florida

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Automotive Fixed Operations Manager information

What are the key skills and qualifications needed to thrive as an automotive fixed operations manager?

To thrive as an Automotive Fixed Operations Manager, you need strong leadership abilities, in-depth automotive service knowledge, and experience in managing service, parts, and body shop operations—often supported by an associate's or bachelor's degree in business or automotive technology. Familiarity with dealership management systems (DMS), scheduling software, and industry certifications such as ASE or manufacturer-specific credentials is typically required. Outstanding customer service, problem-solving skills, and effective communication set top performers apart in this role. These skills are crucial for optimizing operational efficiency, ensuring customer satisfaction, and driving profitability within the dealership’s fixed operations departments.

What is the difference between Automotive Fixed Operations Manager vs Service Advisor?

AspectAutomotive Fixed Operations ManagerService Advisor
Primary RoleOversees service department operations, manages staff, and ensures profitabilityActs as the main point of contact for customers, explains repairs, and recommends services
Required CredentialsExperience in automotive service, management skills, often ASE certificationsAutomotive knowledge, excellent communication skills, often ASE certifications
Work EnvironmentService department management, administrative tasks, team supervisionCustomer service, sales, and technical explanation in the service lane

The Automotive Fixed Operations Manager focuses on managing the entire service department, including staff and profitability, while the Service Advisor primarily interacts with customers, explaining repairs and recommending services. Both roles require automotive knowledge and certifications, but their responsibilities and daily activities differ significantly.

What is an automotive fixed operations manager?

An Automotive Fixed Operations Manager oversees the service, parts, and body shop departments within a car dealership or automotive service center. Their primary responsibilities include managing staff, optimizing department efficiency, ensuring customer satisfaction, developing budgets, and implementing best practices for profitability and growth. They also coordinate between departments to improve workflow and ensure compliance with industry standards. This role is crucial for maintaining the dealership’s reputation and financial success.

What are some common challenges automotive fixed operations managers face in balancing service profitability and customer satisfaction?

Automotive Fixed Operations Managers often navigate the challenge of meeting profitability targets while ensuring high levels of customer satisfaction in service and parts departments. This requires optimizing workflow efficiency, managing labor costs, and maintaining inventory without compromising service quality. Additionally, they must foster strong communication between technicians, advisors, and customers to prevent misunderstandings and improve the overall customer experience. Regular training and process improvements are key strategies used to address these challenges and drive both financial and customer service goals.
What are the most commonly searched types of Automotive Fixed Operations jobs in Florida? The most popular types of Automotive Fixed Operations jobs in Florida are:
What are popular job titles related to Automotive Fixed Operations Manager jobs in Florida? For Automotive Fixed Operations Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Automotive Fixed Operations Manager jobs in Florida look for? The top searched job categories for Automotive Fixed Operations Manager jobs in Florida are:
What cities in Florida are hiring for Automotive Fixed Operations Manager jobs? Cities in Florida with the most Automotive Fixed Operations Manager job openings:
Automotive Fixed Operations Manager jobs near you
Infographic showing various Automotive Fixed Operations Manager job openings in Florida as of August 2026, with employment types broken down into 83% Full Time, 12% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Fixed Operations Director | Excellent Income | Relocation Assistance

Private

Jacksonville, FL

Full-time

Posted 16 days ago

Job description


Automotive Dealership Fixed Operations DirectorRequired: Automotive Service Manager ExperienceRelocation Assistance Available
Excellent Income! Premium Benefits!

A successful auto dealership in Northeast Florida is seeking an EXPERIENCED Automotive Fixed Operations Director to manage the activities of our HIGH-VOLUME service department, meet performance targets, and ensure exceptional customer service is practiced. 
Required: Automotive dealership service manager experience. Ideal applicants will also have excellent managerial and leadership skills in a high-volume setting, experience in achieving profitability, and high levels of customer and employee satisfaction and retention. Give us one interview to see how we ensure your financial success! Apply now!

We offer:

  • A generous income and premium benefits package will be discussed during the interview!


Responsibilities - Auto Dealership Fixed Operations Director:

  • Manage an efficient and profitable high-volume auto dealership Service Department
  • Responsible for the service department's production.
  • Manages, hires, and supports technicians, service advisors, and support personnel.
  • Solves problems and meets predetermined service and sales objectives
  • Supervises service department personnel in accordance with policies and procedures
  • Ensures processes are in place in order to evaluate staff, workflow, and customer service
  • Creates work schedules and maintains proper accounting of service technicians' productivity
  • Oversees employee training and development
  • Ensures a safe working environment and proper maintenance and repair of all equipment.
  • Sets department goals and objectives
  • Oversees and analyzes department performance and identifies areas that need improvement.
  • Develops action plans to improve performance.
  • Ensures consistent follow-ups to increase customer loyalty and CSI
  • Ensures maintenance and repairs are performed correctly by conducting spot checks on jobs
  • Manages the department in accordance with company and manufacturer requirements

 


Requirements:

  • Required: Automotive Dealership Service Manager experience 
  • A strong work ethic with excellent team building, leadership and managerial skills
  • Excellent customer service and communication skills
  • A positive attitude and professional appearance
  • Valid driver's license and insurance

Apply