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Automotive Bdc Manager Jobs (NOW HIRING)

Experience: 3+ years of experience in an Automotive BDC or Sales Management role (Ford experience preferred). * Tech Savvy: Expert-level proficiency with CRM systems (e.g., VinSolutions, Elead ...

Experience: 3+ years of experience in an Automotive BDC or Sales Management role (Ford experience preferred). * Tech Savvy: Expert-level proficiency with CRM systems (e.g., VinSolutions, Elead ...

Experience: 3+ years of experience in an Automotive BDC or Sales Management role (Ford experience preferred). * Tech Savvy: Expert-level proficiency with CRM systems (e.g., VinSolutions, Elead ...

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We are hiring an Automotive BDC Manager. There has never been a better time to advance your career in the automotive industry. Apply today. This is a RARE opportunity to make a difference by joining ...

Automotive BDC Representative

Tuscumbia, AL ยท On-site

$13.25 - $17.50/hr

Automotive BDC Representative Responsibilities: * Handle incoming and outgoing phone calls, text ... Work in our call center staffed and managed by the dealership, and handle our customer contacts ...

Automotive BDC Representative

Florence, AL ยท On-site

$13.50 - $18/hr

Automotive BDC Representative Responsibilities: * Handle incoming and outgoing phone calls, text ... Work in our call center staffed and managed by the dealership, and handle our customer contacts ...

At Ciocca Automotive, you'll have the opportunity to have a positive impact on our customers and ... Previous dealership and management experience a plus * Leadership skills with a real passion for ...

Business Development Center (BDC) Manager - Automotive We offer great pay and excellent benefits for experienced BDC managers! If you are a natural communicator and a born leader, our dealership ...

CarGuys Inc. -America's #1 Automotive Recruiter If you are looking for a new career in the car Biz ... Have at least a few years of BDC/Internet Sales Manager experience * Answer incoming sales calls ...

... automotive BDC experience * Proven track record as a high performer * Strong phone skills and negotiation ability * CRM proficiency (Drive Centric experience is a major plus) * Ability to thrive in ...

Business Development Center (BDC) Manager - Automotive We offer great pay and excellent benefits for experienced BDC managers! If you are a natural communicator and a born leader, our dealership ...

... automotive BDC experience * Proven track record as a high performer * Strong phone skills and negotiation ability * CRM proficiency (Drive Centric experience is a major plus) * Ability to thrive in ...

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Automotive Bdc Manager information

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$19K

$69.2K

$115.5K

How much do automotive bdc manager jobs pay per year?

As of May 30, 2026, the average yearly pay for automotive bdc manager in the United States is $69,194.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $85,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Automotive BDC Manager, and why are they important?

To thrive as an Automotive BDC Manager, you typically need experience in automotive sales or customer service, strong communication skills, and a solid understanding of CRM systems. Familiarity with dealership management systems (DMS), call tracking software, and lead management platforms is highly valuable, along with any relevant sales or management certifications. Outstanding organizational skills, leadership abilities, and a customer-focused mindset help set top performers apart in this role. These skills are essential to effectively manage the BDC team, maximize lead conversion, and ensure a seamless customer experience that drives dealership success.

How does an Automotive BDC Manager typically collaborate with the sales and service departments?

An Automotive BDC Manager works closely with both the sales and service departments to ensure a seamless customer experience. They coordinate lead distribution, follow up with potential clients, and schedule appointments for sales and service staff. Regular communication and meetings with department heads are essential to align goals, share feedback, and implement strategies to improve conversion rates. Effective collaboration helps maximize dealership performance and customer satisfaction.

What is an Automotive BDC Manager?

An Automotive BDC (Business Development Center) Manager oversees the team responsible for managing customer communications, leads, and appointments in a car dealership. Their main goal is to generate sales opportunities by ensuring timely follow-up with potential and existing customers via phone, email, or online platforms. They also create strategies to increase customer engagement and improve the overall customer experience. Additionally, BDC Managers train and support their staff, monitor performance metrics, and collaborate with sales managers to achieve dealership goals.

What is the difference between Automotive Bdc Manager vs Automotive Service Advisor?

AspectAutomotive Bdc ManagerAutomotive Service Advisor
Primary RoleOversees BDC operations, manages customer leads, and coordinates sales appointmentsAssists customers with service needs, explains repairs, and schedules service appointments
Required SkillsCustomer service, sales, communication, CRM proficiencyCustomer service, technical knowledge, communication skills
Work EnvironmentOffice-based, dealership sales and BDC teamService department, interacting directly with customers

The Automotive Bdc Manager focuses on managing the dealership's lead generation and sales appointment processes, while the Automotive Service Advisor primarily assists customers with service needs and explains repairs. Both roles require strong customer service and communication skills, but their daily responsibilities and work environments differ significantly.

More about Automotive Bdc Manager jobs
What cities are hiring for Automotive Bdc Manager jobs? Cities with the most Automotive Bdc Manager job openings:
What are the most commonly searched types of Automotive Bdc jobs? The most popular types of Automotive Bdc jobs are:
What states have the most Automotive Bdc Manager jobs? States with the most job openings for Automotive Bdc Manager jobs include:
What job categories do people searching Automotive Bdc Manager jobs look for? The top searched job categories for Automotive Bdc Manager jobs are:
Infographic showing various Automotive Bdc Manager job openings in the United States as of May 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 98% Physical, and 2% Hybrid job distribution, with an average salary of $69,194 per year, or $33.3 per hour.

BDC Manager

Loganville Ford

Loganville, GA โ€ข On-site

Other

Medical, Dental, Vision

Posted 19 days ago


Job description

Position Overview

The BDC Manager is responsible for leading a high-energy Business Development Center focused on maximizing dealership sales and profitability. You will oversee the BDC team to ensure every leadโ€”whether via phone, email, or chatโ€”is handled with the highest level of professionalism and urgency. Your primary goal is to drive showroom traffic by converting leads into confirmed appointments and ensuring a seamless handoff to the sales floor.


Key Responsibilities
  • Team Leadership & Training: Recruit, hire, and coach a team of BDC Representatives. Conduct daily "one-on-ones" and weekly training sessions on word tracks, objection handling, and CRM proficiency.

  • Lead Management: Monitor the CRM to ensure 100% lead attribution and timely follow-up. Audit outbound calls and emails for quality and consistency.

  • Performance Tracking: Manage and report on Key Performance Indicators (KPIs), including:

    • Lead-to-Appointment Ratio

    • Appointment Show Rate

    • Appointment-to-Sale Conversion

  • Strategic Campaign Execution: Work with the marketing team to align BDC outreach with current dealership promotions, including 2027 Ford model launches and Plan pricing initiatives.

  • Inter-Departmental Collaboration: Maintain a strong relationship with the Sales Managers and Floor Managers to ensure appointments are greeted promptly and customer data is accurately transferred.

  • Process Optimization: Continuously refine BDC workflows to decrease response times and increase engagement across multiple platforms (social media, third-party leads, and service-to-sales mining).


Qualifications
  • Experience: 3+ years of experience in an Automotive BDC or Sales Management role (Ford experience preferred).

  • Tech Savvy: Expert-level proficiency with CRM systems (e.g., VinSolutions, Elead, DriveCentric) and inventory management tools.

  • Communication: Exceptional verbal and written communication skills with the ability to craft compelling email and text templates.

  • Leadership: Proven track record of motivating a team to meet and exceed monthly quotas.

  • Education: High School Diploma required; Bachelorโ€™s degree in Business or Marketing is a plus.


What We Offer
  • Competitive pay plus performance-based monthly bonuses.

  • Comprehensive benefits package (Health, Dental, Vision).

  • Employee discounts on vehicles, parts, and service.

  • Professional development and career advancement opportunities within a growing dealership.


Core Competency Visualized

The BDC Manager acts as the filter at the top and middle of this funnel, ensuring the volume of leads (Top) is effectively condensed into high-quality showroom appointments (Middle).