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Automotive Bdc Manager Jobs in Michigan (NOW HIRING)

Car Guys Inc.

BDC Representatives

Rockford, MI · On-site

$12.75 - $17/hr

... automotive sales or BDC management - Ongoing training in CRM systems and sales processes-----WHY WORK WITH CARGUYS INC.- Access to top automotive BDC representative and customer service jobs ...

Feldman Automotive

BDC Team Lead

Novi, MI · On-site

... management. Requirements: Skills and Qualifications: - Proven experience in a sales leadership role, preferably in a BDC or automotive environment. - Strong understanding of sales processes and ...

Car Guys Inc.

BDC Representative

Rockford, MI · On-site

$18 - $20/hr

CarGuys Inc. -- America & Canada's #1 Automotive Recruiting Company -- is expanding our internal ... Keeping CRM notes clean, organized, and accurate * Supporting our recruiting team with client ...

Feldman Automotive Group

BDC Team Lead

Novi, MI · On-site

$55K - $90K/yr

... management. Requirements Skills and Qualifications: - Proven experience in a sales leadership role, preferably in a BDC or automotive environment. - Strong understanding of sales processes and ...

Feldman Chevrolet of Novi

BDC Team Lead

Novi, MI · On-site

... management. Requirements Skills and Qualifications: - Proven experience in a sales leadership role, preferably in a BDC or automotive environment. - Strong understanding of sales processes and ...

Feldman Automotive

BDC Representative - Sales

Highland, MI · On-site

$13.75 - $18.50/hr

As a BDC (Business Development Center) Representative for Feldman Automotive, you will play a ... management (CRM) software - Strong attention to detail and ability to accurately document ...

Allen Chevrolet Cadillac Inc

BDC

Monroe, MI · On-site

$40K - $55K/yr

Work daily in DriveCentric CRM * Re-engage unsold leads and previous customers * Communicate with ... If you're new to automotive but know you're good with people, comfortable on the phone, and ...

Allen Chevrolet Cadillac Inc

BDC

Monroe, MI · On-site

$40K - $55K/yr

Work daily in DriveCentric CRM * Re-engage unsold leads and previous customers * Communicate with ... If you're new to automotive but know you're good with people, comfortable on the phone, and ...

Feldman Automotive

BDC Representative - Service

Wixom, MI · On-site

$14.50 - $19.25/hr

We are seeking a highly motivated and detail-oriented Service BDC Representative to join our team ... M systems preferred - Automotive knowledge a plus, but not required Benefits * Medical, Dental ...

Feldman Automotive

BDC Representative - Service

Highland, MI · On-site

$13.75 - $18.50/hr

We are seeking a highly motivated and detail-oriented Service BDC Representative to join our team ... M systems preferred - Automotive knowledge a plus, but not required Benefits * Medical, Dental ...

Feldman Automotive

BDC Representative - Service

Wixom, MI · On-site

$14.50 - $19.25/hr

We are seeking a highly motivated and detail-oriented Service BDC Representative to join our team ... M systems preferred - Automotive knowledge a plus, but not required Benefits * Medical, Dental ...

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All JobsAutomotive Bdc JobsAutomotive Bdc Manager JobsAutomotive Bdc Manager Jobs in Michigan

Automotive Bdc Manager information

See Michigan salary details

$16.6K

$60.3K

$100.7K

How much do automotive bdc manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for automotive bdc manager in Michigan is $60,309.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,800.00 and $74,500.00 per year, depending on experience, location, and employer.

What is an Automotive BDC Manager?

An Automotive BDC (Business Development Center) Manager oversees the team responsible for managing customer communications, leads, and appointments in a car dealership. Their main goal is to generate sales opportunities by ensuring timely follow-up with potential and existing customers via phone, email, or online platforms. They also create strategies to increase customer engagement and improve the overall customer experience. Additionally, BDC Managers train and support their staff, monitor performance metrics, and collaborate with sales managers to achieve dealership goals.

What are the key skills and qualifications needed to thrive as an Automotive BDC Manager?

To thrive as an Automotive BDC Manager, you typically need experience in automotive sales or customer service, strong communication skills, and a solid understanding of CRM systems. Familiarity with dealership management systems (DMS), call tracking software, and lead management platforms is highly valuable, along with any relevant sales or management certifications. Outstanding organizational skills, leadership abilities, and a customer-focused mindset help set top performers apart in this role. These skills are essential to effectively manage the BDC team, maximize lead conversion, and ensure a seamless customer experience that drives dealership success.

How does an Automotive BDC Manager typically collaborate with the sales and service departments?

An Automotive BDC Manager works closely with both the sales and service departments to ensure a seamless customer experience. They coordinate lead distribution, follow up with potential clients, and schedule appointments for sales and service staff. Regular communication and meetings with department heads are essential to align goals, share feedback, and implement strategies to improve conversion rates. Effective collaboration helps maximize dealership performance and customer satisfaction.

What is the difference between Automotive Bdc Manager vs Automotive Service Advisor?

AspectAutomotive Bdc ManagerAutomotive Service Advisor
Primary RoleOversees BDC operations, manages customer leads, and coordinates sales appointmentsAssists customers with service needs, explains repairs, and schedules service appointments
Required SkillsCustomer service, sales, communication, CRM proficiencyCustomer service, technical knowledge, communication skills
Work EnvironmentOffice-based, dealership sales and BDC teamService department, interacting directly with customers

The Automotive Bdc Manager focuses on managing the dealership's lead generation and sales appointment processes, while the Automotive Service Advisor primarily assists customers with service needs and explains repairs. Both roles require strong customer service and communication skills, but their daily responsibilities and work environments differ significantly.

How to become an automotive BDC manager?

To become an automotive BDC manager, candidates typically need experience in automotive sales or customer service, strong communication skills, and knowledge of dealership operations. Many employers prefer candidates with familiarity in CRM software and a background in sales management or leadership roles. Earning relevant certifications or attending training programs can also enhance prospects for advancement into this role.

What are the most commonly searched types of Automotive Bdc jobs in Michigan?

The most popular types of Automotive Bdc jobs in Michigan are:

What are popular job titles related to Automotive Bdc Manager jobs in Michigan?

For Automotive Bdc Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Automotive Bdc Manager jobs in Michigan look for?

The top searched job categories for Automotive Bdc Manager jobs in Michigan are:

What cities in Michigan are hiring for Automotive Bdc Manager jobs?

Cities in Michigan with the most Automotive Bdc Manager job openings:

Automotive Bdc Manager jobs near you
Infographic showing various Automotive Bdc Manager job openings in Michigan as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $60,309 per year, or $29 per hour.

Automotive BDC Manager / Internet Sales Manager

Kool Automotive Group

Grand Rapids, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

Location: Kool Chevrolet – Grand Rapids, MI
Job Type: Full-Time
Benefits: Medical, Dental, Vision, 401(k), Paid Time Off

About Us

Kool Chevrolet is a customer-focused dealership committed to providing an exceptional buying experience. We are seeking a motivated and organized Automotive Internet / BDC Manager to oversee our lead management process, drive appointment generation, and support our sales team in converting online and phone inquiries into showroom traffic.

Responsibilities
  • Manage and respond to inbound internet and phone leads in a timely manner.
  • Utilize dealership CRM tools to track customer interactions, appointments, and sales opportunities.
  • Monitor lead activity and generate reports on response times, appointment rates, and sales performance.
  • Develop and maintain consistent follow-up processes through phone calls, text messages, and email communication.
  • Create and send personalized video messages to prospective customers when appropriate.
  • Schedule and confirm appointments for the sales team.
  • Work closely with sales consultants and management to ensure a seamless customer experience from initial inquiry through vehicle purchase.
  • Maintain accurate customer records and notes within the CRM.
  • Identify opportunities to improve lead conversion and appointment show rates.
Qualifications
  • 1+ years of experience in automotive BDC, internet sales, customer service, call center, or sales-related role.
  • Prior automotive dealership experience preferred.
  • Management or team leadership experience is a plus.
  • Experience working with CRM software.
  • Strong verbal and written communication skills.
  • Excellent organizational and time-management abilities.
  • Comfortable using technology, video communication tools, and digital marketing platforms.
  • Goal-oriented with the ability to track and achieve performance metrics.
What We Offer
  • Competitive compensation with performance-based bonus opportunities.
  • Medical, dental, and vision insurance.
  • 401(k) retirement plan.
  • Paid time off.
  • Supportive team environment.
  • Schedule designed to promote work-life balance.
Apply Today

If you are organized, customer-focused, and passionate about helping customers through the vehicle purchasing process, we'd love to hear from you. Submit your resume for consideration.

Kool Chevrolet is an Equal Opportunity Employer.

Apply