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Automotive Bdc Manager Jobs in Iowa (NOW HIRING)

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Automotive Bdc Manager information

See Iowa salary details

$17.8K

$65K

$108.5K

How much do automotive bdc manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for automotive bdc manager in Iowa is $64,991.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,100.00 and $80,300.00 per year, depending on experience, location, and employer.

What is an Automotive BDC Manager?

An Automotive BDC (Business Development Center) Manager oversees the team responsible for managing customer communications, leads, and appointments in a car dealership. Their main goal is to generate sales opportunities by ensuring timely follow-up with potential and existing customers via phone, email, or online platforms. They also create strategies to increase customer engagement and improve the overall customer experience. Additionally, BDC Managers train and support their staff, monitor performance metrics, and collaborate with sales managers to achieve dealership goals.

What are the key skills and qualifications needed to thrive as an Automotive BDC Manager?

To thrive as an Automotive BDC Manager, you typically need experience in automotive sales or customer service, strong communication skills, and a solid understanding of CRM systems. Familiarity with dealership management systems (DMS), call tracking software, and lead management platforms is highly valuable, along with any relevant sales or management certifications. Outstanding organizational skills, leadership abilities, and a customer-focused mindset help set top performers apart in this role. These skills are essential to effectively manage the BDC team, maximize lead conversion, and ensure a seamless customer experience that drives dealership success.

How does an Automotive BDC Manager typically collaborate with the sales and service departments?

An Automotive BDC Manager works closely with both the sales and service departments to ensure a seamless customer experience. They coordinate lead distribution, follow up with potential clients, and schedule appointments for sales and service staff. Regular communication and meetings with department heads are essential to align goals, share feedback, and implement strategies to improve conversion rates. Effective collaboration helps maximize dealership performance and customer satisfaction.

What is the difference between Automotive Bdc Manager vs Automotive Service Advisor?

AspectAutomotive Bdc ManagerAutomotive Service Advisor
Primary RoleOversees BDC operations, manages customer leads, and coordinates sales appointmentsAssists customers with service needs, explains repairs, and schedules service appointments
Required SkillsCustomer service, sales, communication, CRM proficiencyCustomer service, technical knowledge, communication skills
Work EnvironmentOffice-based, dealership sales and BDC teamService department, interacting directly with customers

The Automotive Bdc Manager focuses on managing the dealership's lead generation and sales appointment processes, while the Automotive Service Advisor primarily assists customers with service needs and explains repairs. Both roles require strong customer service and communication skills, but their daily responsibilities and work environments differ significantly.

How to become an automotive BDC manager?

To become an automotive BDC manager, candidates typically need experience in automotive sales or customer service, strong communication skills, and knowledge of dealership operations. Many employers prefer candidates with familiarity in CRM software and a background in sales management or leadership roles. Earning relevant certifications or attending training programs can also enhance prospects for advancement into this role.

What job categories do people searching Automotive Bdc Manager jobs in Iowa look for?

The top searched job categories for Automotive Bdc Manager jobs in Iowa are:

What cities in Iowa are hiring for Automotive Bdc Manager jobs?

Cities in Iowa with the most Automotive Bdc Manager job openings:

Automotive Bdc Manager jobs near you
Infographic showing various Automotive Bdc Manager job openings in Iowa as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $64,991 per year, or $31.2 per hour.

Automotive BDC Customer Service Representative

Deery Brothers Chrysler Dodge Jeep Ram Waukee

Waukee, IA

$15.25 - $20.75/hr

Full-time

Re-posted yesterday

Job description

Job Description:
About Deery Brothers Chrysler Dodge Jeep Ram WaukeeDeery Brothers Chrysler Dodge Jeep Ram Waukee is dedicated to delivering exceptional automotive experiences through outstanding customer service and professional sales support. Join our reputable team known for excellence in the automotive industry.Job DetailsSalary: $2,700 to $5,000 per monthJob Type: Full TimeLocation: Waukee, IA 50263Position SummaryWe are seeking a detail-oriented Automotive BDC Customer Service Representative with excellent communication skills. This role involves managing inbound and outbound communications, scheduling appointments for sales and service, and providing feedback to sales management.Key ResponsibilitiesRespond promptly to all incoming internet inquiries via phone calls, emails, and texts using established scripts.Make outbound calls to schedule sales and service appointments.Accurately log customer comments and update customer information in the system.Schedule, confirm, and reschedule appointments as needed, including follow-ups on no-shows.Coordinate with sales and service departments to monitor appointment outcomes.Generate and send letters, postcards, and emails to maintain ongoing customer contact according to company schedules.Utilize marketing initiatives to engage customers and respond to website inquiries.Assist with additional duties to support business needs as assigned.Consistently meet or exceed monthly appointment scheduling targets.Work HoursThis is a full-time role. Specific work hours will be discussed during the hiring process.Equal OpportunityDeery Brothers Chrysler Dodge Jeep Ram Waukee is an Equal Opportunity Employer and maintains a drug-free workplace.
Job Requirement:QualificationsHigh school diploma or equivalent.Experience in phone-based customer service or telemarketing, preferably in automotive, business development, or customer service.Comfortable using scripts and word tracks to interact effectively with customers.Professional, enthusiastic, and friendly demeanor during first customer contact.Strong verbal and written communication skills.Ability to collaborate effectively with sales management and internal teams.Excellent organizational, time management, and multitasking abilities.Self-motivated and capable of working independently and as part of a team.Basic computer skills including data entry and familiarity with Microsoft Word preferred.
WHAT WE OFFER: Tremendous product & inventory Ongoing company-wide training Strong company reputation Growth opportunities Professional, enthusiastic & supportive working environment When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug-free workplace. We Would Really Like To Hear From You!