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At Home Inbound Customer Service Jobs (NOW HIRING)

MCI Careers

Inbound Customer Care Agent

Killeen, TX · On-site

At MCI we are committed to fostering an environment where professionals can build meaningful ... This position supports customer service, technical support, and customer sales interactions. It ...

Disabled Veteran Solutions

Customer Service Agent

Memphis, TN · Remote

$13.75 - $18.50/hr

Remote Inbound Customer Service Representative (Full-Time) Disabled Veteran Solutions (DVS) Make an ... Scheduling appointments at designated service locations * Accurately documenting all customer ...

QVC Group, Inc

HSN Customer Service Specialist

Richmond, VA · On-site

$16.75 - $22.25/hr

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious ... help answer our inbound customer calls. Working from home, our Specialists not only assist ...

R.C. Willey

Customer Service Call Center

Reno, NV · On-site

$18/hr

Professionally handle inbound customer calls, addressing inquiries related to sales, deliveries ... At RC Willey, we are not just about home furnishings; we are about designing a place where both ...

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At Home Inbound Customer Service information

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How much do at home inbound customer service jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for at home inbound customer service in the United States is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an At Home Inbound Customer Service Representative, and why are they important?

To thrive as an At Home Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and reliable internet connectivity are essential for the role. Patience, active listening, and adaptability are important soft skills that help build rapport with customers and handle a variety of inquiries effectively. These skills and qualities are crucial for delivering excellent customer experiences and maintaining client satisfaction in a remote setting.

How does working as an At Home Inbound Customer Service representative differ from traditional call center roles?

As an At Home Inbound Customer Service representative, you'll handle customer inquiries and resolve issues from the comfort of your home, rather than commuting to a centralized call center. This setup often provides more flexibility in scheduling but also requires strong self-discipline and a quiet, well-equipped workspace. While you'll work independently, you'll still be part of a virtual team, regularly communicating with supervisors and peers through digital platforms. Collaboration and support are typically provided via chat systems, video calls, and online resources, so being proactive in seeking help and staying connected is important for success.

What is the difference between At Home Inbound Customer Service vs At Home Technical Support?

AspectAt Home Inbound Customer ServiceAt Home Technical Support
CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma; technical knowledge or certifications may be required
Work EnvironmentHome office, handling customer inquiries via phone or chatHome office, providing technical assistance for products or services
Employer & IndustryRetail, telecom, service providersIT, electronics, software companies
Search & Comparison IntentCustomer service roles, inbound support jobsTechnical support roles, troubleshooting jobs

At Home Inbound Customer Service primarily involves assisting customers with general inquiries, orders, or account issues, focusing on communication skills. In contrast, At Home Technical Support requires technical knowledge to troubleshoot and resolve product or service issues. Both roles are performed remotely and often require similar credentials, but they serve different customer needs and industries.

What are At Home Inbound Customer Service jobs?

At Home Inbound Customer Service jobs involve working remotely, usually from your own home, to assist customers who contact a company with questions, concerns, or requests. These roles primarily handle incoming calls, emails, or chats, providing support, troubleshooting issues, and sometimes processing orders or returns. Employees are typically required to have a quiet workspace, a reliable internet connection, and good communication skills. Many companies provide the necessary training and equipment for these positions. The flexibility and work-from-home nature make this job appealing to people seeking remote work opportunities.
More about At Home Inbound Customer Service jobs
What cities are hiring for At Home Inbound Customer Service jobs? Cities with the most At Home Inbound Customer Service job openings:
What are the most commonly searched types of Inbound Customer Service jobs? The most popular types of Inbound Customer Service jobs are:
What states have the most At Home Inbound Customer Service jobs? States with the most job openings for At Home Inbound Customer Service jobs include:
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At Home Inbound Customer Service jobs near you
Infographic showing various At Home Inbound Customer Service job openings in the United States as of June 2026, with employment types broken down into 17% As Needed, 33% Full Time, and 50% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $34,462 per year, or $16.6 per hour.
0013 - Inbound Customer Care Representative

0013 - Inbound Customer Care Representative

PBS Animal Health

Massillon, OH

$16 - $17/hr

Full-time

Posted 11 days ago

Job description

JOB TITLE: Inbound Customer Care Representative
DEPARTMENT: Customer Care
REPORTS TO: Customer Care Manager
STATUS: Full-time / Hourly Monday through Friday 9:30 am to 6 pm.
BASIC FUNCTION: The Inbound Customer Care Representative will be responsible for inbound calls from customers nationwide. They should exceed internal and external customer expectations while maintaining our company’s vision to be a preferred, primary provider of health products for commercial livestock, horses, companion animals and their owners.
RESPONSIBILITIES:
  • Provide the highest level of customer service to both our internal and external customers.
  • Service each call fully by accurately taking orders, answering questions, handling customer relations, or referring calls to the appropriate parties.
  • Perform up-selling and cross-selling techniques when applicable!
  • Maintain customer satisfaction by following up on orders, backorders, substitutions, shipping, etc.
  • Participate in sales blitz’s and promotions to build sales
  • Attend sales and training opportunities as assigned for improving product knowledge and sales/customer service skills.
  • Perform any other related duties as assigned or as the situation dictates.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
  • Ability to acquire knowledge through extensive training regarding our animal health products and their applications as well as customer service/sales skills
  • Perform basic computer skills such as using the internet/email
  • Communicate with the utmost professionalism both verbally (over the phone) and written (via email)
  • Organization, time-management, problem-solving, attention to detail
  • Ability to express and share ideas within a team environment.
  • Capable of working independently or as part of a team
EDUCATION AND EXPERIENCE: This position requires a high-school diploma or equivalent. Sales experience and/or livestock/animal experience required.

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