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Inbound Customer Service Associate Jobs (NOW HIRING)

Disabled Veteran Solutions

$15/hr

Remote Inbound Customer Service Representative (Full-Time) Disabled Veteran Solutions (DVS) Make an Impact Through Meaningful Work Disabled Veteran Solutions (DVS) is seeking dedicated and ...

TEKsystems

Inbound Customer Service Agent

Chino, CA

$20/hr

Description • Manage a large amount of Inbound calls, in a timely matter, while delivering great customer service. • Assist scheduling customers with appointments for Airbag recalls and provide ...

TEKsystems

Inbound Customer Service Agent

Chino, CA

$20/hr

Description • Manage a large amount of Inbound calls, in a timely matter, while delivering great customer service. • Assist scheduling customers with appointments for Airbag recalls and provide ...

Afni

Inbound Customer Service Representative

Tucson, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers seeking assistance with their wireless accounts. In addition to resolving inquiries, troubleshooting ...

Afni

Inbound Customer Service Representative

Tucson, AZ · On-site

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers seeking assistance with their wireless accounts. In addition to resolving inquiries, troubleshooting ...

Bold

Customer Service Associate

Santa Ana, CA · On-site

$15 - $20.75/hr

As a Customer Service Associate, your patience, good listening skills, attention to detail, and ... Qualifications * 1+ year's experience handling inbound customer issue resolution using email, phone ...

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Inbound Customer Service Associate information

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How much do inbound customer service associate jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for inbound customer service associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

How can I make $2000 a week working from home?

An Inbound Customer Service Associate can potentially earn $2000 a week by working full-time, handling high call volumes, and gaining experience or specialized skills. Some companies offer performance-based bonuses or incentives that can increase earnings, but reaching this level typically requires consistent effort, efficiency, and possibly working overtime or during peak hours.

What does inbound customer service do?

An inbound customer service associate handles incoming calls, emails, or chats from customers seeking assistance, information, or support. They resolve issues, answer questions, and provide solutions using communication skills and customer service tools. The role often requires patience, problem-solving abilities, and familiarity with customer relationship management (CRM) software.

What is the difference between Inbound Customer Service Associate vs Customer Support Representative?

AspectInbound Customer Service AssociateCustomer Support Representative
Primary RoleHandle incoming customer inquiries, provide product/service information, resolve issuesAssist customers with questions, troubleshooting, and support post-sale
Work EnvironmentCall centers, customer service departments, remoteCall centers, technical support teams, remote
Required SkillsCommunication, problem-solving, patienceTechnical knowledge, communication, problem-solving
Common CertificationsCustomer service certifications often preferredTechnical certifications may be beneficial

Both roles involve assisting customers via phone or online, often in similar environments. The main difference is that Inbound Customer Service Associates primarily handle incoming inquiries, while Customer Support Representatives may also provide technical support or troubleshooting. Both positions require strong communication skills and customer service experience, making them closely related but distinct in focus.

What is the role of inbound customer service?

An inbound customer service associate handles incoming calls, emails, or chats from customers seeking assistance, information, or support. Their responsibilities include resolving issues, providing product or service details, and ensuring customer satisfaction using communication skills and customer service tools. This role often requires active listening, problem-solving, and knowledge of company policies.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to handling customer complaints, high call volumes, and meeting performance metrics. However, stress levels vary depending on the work environment, training, and individual coping skills.
What cities are hiring for Inbound Customer Service Associate jobs? Cities with the most Inbound Customer Service Associate job openings:
What are the most commonly searched types of Inbound Customer Service jobs? The most popular types of Inbound Customer Service jobs are:
What states have the most Inbound Customer Service Associate jobs? States with the most job openings for Inbound Customer Service Associate jobs include:
Inbound Customer Service Associate jobs near you
Infographic showing various Inbound Customer Service Associate job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 6% Full Time, 88% Part Time, and 3% Temporary. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.
Inbound Customer Service Agent

Inbound Customer Service Agent

Disabled Veteran Solutions

Atlanta, GA • Remote

$15/hr

Full-time

Posted 10 days ago

Job description

Remote Inbound Customer Service Representative (Full-Time)
Disabled Veteran Solutions (DVS)

Make an Impact Through Meaningful Work

Disabled Veteran Solutions (DVS) is seeking dedicated and professional Inbound Customer Service Representatives to support government-based programs across security, health & human services, and state benefits.

This is an opportunity to be part of a mission-driven organization where communication, accuracy, and customer care are essential. As a member of our team, you will serve as a trusted point of contact-providing support, guidance, and resolution to individuals who rely on these services every day.

Start Date: July 20, 2026
Initial training will take place during your first two weeks.

Position Overview

In this role, you will manage inbound customer interactions and provide timely, accurate support across a variety of service areas. You will be responsible for maintaining a high level of professionalism while ensuring each interaction is handled with care and efficiency.

Responsibilities include:

  • Answering inbound calls and providing a positive, solution-oriented customer experience
  • Assisting with basic technical troubleshooting and initiating support tickets as needed
  • Scheduling appointments at designated service locations
  • Accurately documenting all customer interactions, including inquiries, concerns, and resolutions
  • Conducting follow-up calls to ensure issues are resolved and customers remain informed
  • Delivering consistent, high-quality service in a structured environment

Required Qualifications

We are looking for individuals who are reliable, detail-oriented, and capable of managing multiple responsibilities in a remote setting.

  • High school diploma or GED required; additional education preferred
  • Prior customer service experience, particularly in call-driven environments
  • Strong verbal communication skills with the ability to build rapport quickly
  • Ability to troubleshoot basic technical issues independently
  • Comfortable working in a remote environment with minimal supervision
  • Ability to successfully complete an extensive credentialing and background check process

Preferred:

  • Bilingual (English/Spanish) candidates are strongly encouraged to apply

Technical & Work Environment Requirements

  • Reliable high-speed internet connection
  • Private, distraction-free workspace
  • Ability to navigate computer systems efficiently
  • DVS will provide a computer and monitor; employees are responsible for providing a USB-wired headset

Schedule & Training

  • Training Schedule: 9:00 AM - 4:30 PM EST
  • Regular Schedule - regular schedule set between the hours of 8:00am - 8:00pm - Monday - Friday

Consistent attendance and reliability are essential for success in this role.

Why Join DVS

Disabled Veteran Solutions is a nationally recognized leader in business process outsourcing and a certified Service-Disabled Veteran-Owned Small Business (SDVOSB). We are committed to delivering excellence while creating meaningful employment opportunities for Veterans, military families, and professionals seeking purposeful work.

At DVS, you can expect a supportive environment that values performance, encourages growth, and provides opportunities for career advancement.

Build a career where your work matters. Apply today to join the DVS team.


A pre-employment drug screening and criminal background check are required prior to employment.