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Inbound Customer Service Associate Jobs in Naperville, IL

Customer Service Associate

Hanover Park, IL ยท On-site

$14.25 - $19.75/hr

Customer Service Associate Location: Louisa, US, 23093 Hanover Park, US, 60133 Date: Jul 8, 2026 ... Receives and monitors inbound orders from customers * Accurately keys customer orders into Sage and ...

Customer Service Associate- DME

Alsip, IL ยท On-site

$14.75 - $20.25/hr

Durable Medical Equipment (DME) Customer Service Associate The Durable Medical Equipment (DME ... Greet walk-in clients, answer phone, and monitor inbound fax queue to receive incoming orders from ...

Customer Service Associate Starting hiring pay at: $15.50 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main ...

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Customer Service Associate II

Aurora, IL

$14 - $19.25/hr

You will respond to inbound customer calls and emails regarding order inquiry as to ship dates, problems, order changes, and RMA's. You will assist other customer service associates with ...

If so our, part-time Customer Service Associate at Jet Brite located at 900 W. Lake St, Roselle, IL, is the perfect position for you! You will bring joy to people's journeys by creating a positive ...

If so our, part-time Customer Service Associate at Jet Brite located at 246 S. Weber Rd, Bolingbrook, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

If so our, part-time Customer Service Associate at Jet Brite located at 600 E. Boughton Rd, Bolingbrook, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

If so our, full-time Customer Service Associate at Jet Brite located at 900 W. Lake St, Roselle, IL, is the perfect position for you! You will bring joy to people's journeys by creating a positive ...

If so our, part-time Customer Service Associate at Jet Brite located at 850 E. Ogden Ave, Naperville, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

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Inbound Customer Service Associate information

See Naperville, IL salary details

$8

$17

$27

How much do inbound customer service associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for inbound customer service associate in Naperville, IL is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.18 per hour, depending on experience, location, and employer.

What does an inbound customer service associate do?

An inbound customer service associate handles customer inquiries, complaints, and support requests primarily received through phone, email, or chat. They provide information about products or services, resolve issues, and document interactions using customer relationship management (CRM) tools. Strong communication skills and product knowledge are essential for success in this role.

What is the difference between Inbound Customer Service Associate vs Customer Support Representative?

AspectInbound Customer Service AssociateCustomer Support Representative
Primary RoleHandle incoming customer inquiries, provide product/service information, resolve issuesAssist customers with questions, troubleshooting, and support post-sale
Work EnvironmentCall centers, customer service departments, remoteCall centers, technical support teams, remote
Required SkillsCommunication, problem-solving, patienceTechnical knowledge, communication, problem-solving
Common CertificationsCustomer service certifications often preferredTechnical certifications may be beneficial

Both roles involve assisting customers via phone or online, often in similar environments. The main difference is that Inbound Customer Service Associates primarily handle incoming inquiries, while Customer Support Representatives may also provide technical support or troubleshooting. Both positions require strong communication skills and customer service experience, making them closely related but distinct in focus.

What is an inbound customer service associate?

An inbound customer service associate is a professional who handles incoming calls, emails, or chats from customers seeking assistance, support, or information about products or services. They typically use customer relationship management (CRM) tools and require good communication skills to resolve issues efficiently. This role often involves following company protocols and maintaining a positive customer experience.
What cities near Naperville, IL are hiring for Inbound Customer Service Associate jobs? Cities near Naperville, IL with the most Inbound Customer Service Associate job openings:
Infographic showing various Inbound Customer Service Associate job openings in Naperville, IL as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,594 per year, or $17.1 per hour.

Customer Service Rep - HIRING ASAP!

Genesis Marketing Inc.

Cicero, IL โ€ข On-site

$16 - $21.75/hr

Other

Re-posted yesterday


Job description

Genesis Marketing has openings for full time Customer Service Representative working with our Team. This representative will be responsible for meeting directly with external customers and clients regarding services. Representatives provide professional presentations, and documents of services. ยท Respond to customer inquiries ยท Provide professional customer service ยท Ability to handle routine work tasks performed in a structured environment ยท Consistently meet established performance and quality standards ยท Perform miscellaneous job-related duties as assigned Handle incoming customer service calls Dispatch incoming customer phone calls Accept customer calls and return customer Maintain customer service related information for customer accounts Ensure quality customer service and customer satisfaction Maintain customer service voicemail and return customer calls Provide customers with superior customer service Provide customer service for internal customers Capturing customer information and answering customer inquiries Resolve inbound customer calls regarding account Take customer orders and provide high-quality customer service Make out going customer service calls Work with customer service manager to ensure proper customer service Resolve any customer service issues Answering inbound calls and providing excellent customer service Provide customer support and handling customer inquiries Combining excellent customer service skills Assure quality customer service to all customers Provide exceptional customer service to all customers Provide superior customer service with all customer interactions Customer care, sales, entry level sales, customer relations, customer acquisition, customer conversion, customer response, customer renewal, customer retention, customer research, customer response, customer effectiveness, provides face to face service to customers, customer satisfaction, restaurant management, restaurant service, marketing and sales, services in hospitality, customer service evaluation, customer loyalty, customer service adviser, customer service analyst, customer service associate, customer service consultant, customer relationship adviser, customer relationship management.