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Inbound Customer Service Associate Jobs in Naperville, IL

Jet Brite

Customer Service Associate

Naperville, IL

$17 - $18/hr

If so our, full-time Customer Service Associate at Jet Brite located at 850 E. Ogden Ave, Naperville, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

Jet Brite

Customer Service Associate

Roselle, IL

$17 - $20/hr

If so our, full-time Customer Service Associate at Jet Brite located at 900 W. Lake St, Roselle, IL, is the perfect position for you! You will bring joy to people's journeys by creating a positive ...

Savers - US

Customer Service Associate

Hoffman Estates, IL · On-site

$13.75 - $19/hr

Customer Service Associate Pay Rate: Our starting pay ranges from 15.00 to 15.81 depending on job duty/position. 15.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger ...

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All JobsInbound Customer Service Associate JobsInbound Customer Service Associate Jobs in Naperville, IL

Inbound Customer Service Associate information

See Naperville, IL salary details

$8

$17

$27

How much do inbound customer service associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for inbound customer service associate in Naperville, IL is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.18 per hour, depending on experience, location, and employer.

What does an inbound customer service associate do?

An inbound customer service associate handles customer inquiries, complaints, and support requests primarily received through phone, email, or chat. They provide information about products or services, resolve issues, and document interactions using customer relationship management (CRM) tools. Strong communication skills and product knowledge are essential for success in this role.

What is the difference between Inbound Customer Service Associate vs Customer Support Representative?

AspectInbound Customer Service AssociateCustomer Support Representative
Primary RoleHandle incoming customer inquiries, provide product/service information, resolve issuesAssist customers with questions, troubleshooting, and support post-sale
Work EnvironmentCall centers, customer service departments, remoteCall centers, technical support teams, remote
Required SkillsCommunication, problem-solving, patienceTechnical knowledge, communication, problem-solving
Common CertificationsCustomer service certifications often preferredTechnical certifications may be beneficial

Both roles involve assisting customers via phone or online, often in similar environments. The main difference is that Inbound Customer Service Associates primarily handle incoming inquiries, while Customer Support Representatives may also provide technical support or troubleshooting. Both positions require strong communication skills and customer service experience, making them closely related but distinct in focus.

What is an inbound customer service associate?

An inbound customer service associate is a professional who handles incoming calls, emails, or chats from customers seeking assistance, support, or information about products or services. They typically use customer relationship management (CRM) tools and require good communication skills to resolve issues efficiently. This role often involves following company protocols and maintaining a positive customer experience.
What cities near Naperville, IL are hiring for Inbound Customer Service Associate jobs? Cities near Naperville, IL with the most Inbound Customer Service Associate job openings:
Inbound Customer Service Associate jobs near you
Infographic showing various Inbound Customer Service Associate job openings in Naperville, IL as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,594 per year, or $17.1 per hour.

Customer Service Associate

Jet Brite

Naperville, IL

$17 - $18/hr

Full-time

Re-posted 20 days ago

Job description

Do you love interacting with people? Are you enthusiastic about helping others? If so our, full-time Customer Service Associate at Jet Brite located at 850 E. Ogden Ave, Naperville, IL, is the perfect position for you! 
You will bring joy to people’s journeys by creating a positive and light-hearted atmosphere where people love to clean their cars. In this customer-focused setting, you will have the opportunity to make a significant impact while earning rewards for outstanding performance! 
Schedule: Retail hours, including days, nights, weekends, and special events, are required in this fast-paced work environment. Candidates must be flexible with scheduling, as shifts may vary based on business needs.
Pay: $ 17.00 / HR

Rewards for YOU: 
  • Competitive Hourly Pay  
  • Incentive/Commission Pay 
  • DailyPay. Get paid daily! 
  • Tuition Reimbursement 
  • Free Car Washes 
Explore your career path, gain valuable experience, and take control of your earning potential by joining an energetic and positive team dedicated to excellence and lifting each other up to be their best. Warm or cold, rain or shine, you will have fun in a team environment where competitions and friendships keep you motivated!  
 
Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position!  Responsibilities
  • Welcome and engage with customers in a warm, friendly manner 
  • Engage customers while selling and promoting our Unlimited Wash Club  
  • Safely and efficiently load every vehicle with clear hand signals and a smile 
  • Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests 
  • Maintain all aspects of the site to ensure it runs beautifully 
Required Skills
  • 16 years of age or older  
  • Must live within a 25-minute commute of Jet Brite location.
  • Positive attitude 
  • Ability to work flexible hours including weekends and holidays 

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