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Inbound Customer Service Associate Jobs Near Me

In this role, you will handle a combination of inbound and outbound calls, assisting customers with past-due accounts while providing exceptional customer service. This is not a hard collections role ...

In this role, you will handle a combination of inbound and outbound calls, assisting customers with past-due accounts while providing exceptional customer service. This is not a hard collections role ...

Customer Service Associate

Lancaster, OH · On-site

$13.25 - $18.25/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Customer Service Associate

Lancaster, OH · On-site

$13.25 - $18.25/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Customer Service Associate

Columbus, OH · On-site

$14 - $19.25/hr

The Customer Service Associate is critical in ensuring we meet that goal. This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries, and ...

Customer Service Associate

Columbus, OH · On-site

$14 - $19.25/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Customer Service Associate

Columbus, OH · On-site

$14 - $19.25/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Customer Service Associate

Columbus, OH

$14 - $19.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

Customer Service Associate

Columbus, OH

$13.75 - $19/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

Customer Service Associate

Columbus, OH · On-site

$14 - $19.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

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Inbound Customer Service Associate information

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How much do inbound customer service associate jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for inbound customer service associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.
What cities are hiring for Inbound Customer Service Associate jobs? Cities with the most Inbound Customer Service Associate job openings:
What states have the most Inbound Customer Service Associate jobs? States with the most job openings for Inbound Customer Service Associate jobs include:
What are the most commonly searched types of Inbound Customer Service jobs? The most popular types of Inbound Customer Service jobs are:
A map of the United States highlighting the number of Inbound Customer Service Associate job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Inbound Customer Service Associate job openings in each state, with California having the most at 2 and Hawaii the least at 0.
Customer Service Associate

Customer Service Associate

CFS

Columbus, OH • On-site

$40K - $41K/yr

Full-time

Posted 14 days ago


Job description

Customer Service Representative (Collections Support)

Location: Downtown Columbus, OH
Salary: $40,000 - $41,000 annually
Schedule: Full-Time | Onsite
Benefits: Free Downtown Parking

Position Overview

We are seeking a professional and customer-focused Customer Service Representative to join our team in downtown Columbus. In this role, you will handle a combination of inbound and outbound calls, assisting customers with past-due accounts while providing exceptional customer service. This is not a hard collections role—the focus is on educating customers, resolving account concerns, and helping them find payment solutions.

If you enjoy helping others, have strong communication skills, and thrive in a fast-paced environment, we encourage you to apply.

Responsibilities
  • Answer inbound customer calls regarding account balances and payment inquiries.
  • Make outbound courtesy calls to customers regarding past-due accounts.
  • Assist customers with resolving account issues and establishing payment arrangements.
  • Accurately document customer interactions in the system.
  • Maintain a professional, courteous, and empathetic approach on every call.
  • Research account information to provide accurate resolutions.
  • Meet individual and team performance goals for call quality and productivity.
  • Collaborate with internal departments to resolve customer concerns.
Qualifications
  • 1+ year of customer service, call center, collections, or related experience preferred.
  • Strong verbal and written communication skills.
  • Comfortable handling a high volume of inbound and outbound
  • Excellent problem-solving and conflict resolution skills.
  • Basic computer proficiency and the ability to learn new software quickly.
  • Reliable, detail-oriented, and customer-focused.