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Inbound Customer Service Associate Jobs in California

Bold

Customer Service Associate

Santa Ana, CA · On-site

$15 - $20.75/hr

As a Customer Service Associate, your patience, good listening skills, attention to detail, and ... Qualifications * 1+ year's experience handling inbound customer issue resolution using email, phone ...

Bold

Customer Service Associate

Santa Ana, CA

$15 - $20.75/hr

As a Customer Service Associate, your patience, good listening skills, attention to detail, and ... Qualifications * 1+ year's experience handling inbound customer issue resolution using email, phone ...

Zed Electric

Customer Service Associate

San Diego, CA · On-site

$28/hr

Customer Service Associate (CSR) - Electrical Service Company 📍 Location: San Diego, CA (On-site ... This role is responsible for handling inbound customer calls, scheduling service appointments ...

ZED Electric

Customer Service Associate

San Diego, CA · On-site

$28/hr

Customer Service Associate (CSR) - Electrical Service Company 📍 Location: San Diego, CA (On-site ... This role is responsible for handling inbound customer calls, scheduling service appointments ...

Raising Cane's

Customer Service Associate

Fairfield, CA · On-site

$20/hr

Customer Service Associate Starting hiring pay at: $20.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main ...

Raising Cane's

Customer Service Associate

San Jose, CA · On-site

$20/hr

Customer Service Associate Starting hiring pay at: $20.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main ...

Carter Services

Customer Service Associate

Torrance, CA · On-site

$18 - $25/hr

Then, Carter Services, Inc. in Torrance, CA wants you as our next full-time Customer Service Associate ! At Carter Services, you'll do more than answer phones; you'll become the friendly voice our ...

Carter Services

Customer Service Associate

Torrance, CA · On-site

$18 - $25/hr

Then, Carter Services, Inc. in Torrance, CA wants you as our next full-time Customer Service Associate ! At Carter Services, you'll do more than answer phones; you'll become the friendly voice our ...

Raising Cane's

Customer Service Associate

Fairfield, CA · On-site

$20/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Raising Cane's

Customer Service Associate

Downey, CA

$20/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

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All JobsInbound Customer Service Associate JobsInbound Customer Service Associate Jobs in California

Inbound Customer Service Associate information

What does an inbound customer service associate do?

An inbound customer service associate handles customer inquiries, complaints, and support requests primarily received through phone, email, or chat. They provide information about products or services, resolve issues, and document interactions using customer relationship management (CRM) tools. Strong communication skills and product knowledge are essential for success in this role.

What is the difference between Inbound Customer Service Associate vs Customer Support Representative?

AspectInbound Customer Service AssociateCustomer Support Representative
Primary RoleHandle incoming customer inquiries, provide product/service information, resolve issuesAssist customers with questions, troubleshooting, and support post-sale
Work EnvironmentCall centers, customer service departments, remoteCall centers, technical support teams, remote
Required SkillsCommunication, problem-solving, patienceTechnical knowledge, communication, problem-solving
Common CertificationsCustomer service certifications often preferredTechnical certifications may be beneficial

Both roles involve assisting customers via phone or online, often in similar environments. The main difference is that Inbound Customer Service Associates primarily handle incoming inquiries, while Customer Support Representatives may also provide technical support or troubleshooting. Both positions require strong communication skills and customer service experience, making them closely related but distinct in focus.

What is an inbound customer service associate?

An inbound customer service associate is a professional who handles incoming calls, emails, or chats from customers seeking assistance, support, or information about products or services. They typically use customer relationship management (CRM) tools and require good communication skills to resolve issues efficiently. This role often involves following company protocols and maintaining a positive customer experience.
What are the most commonly searched types of Inbound Customer Service jobs in California? The most popular types of Inbound Customer Service jobs in California are:
What cities in California are hiring for Inbound Customer Service Associate jobs? Cities in California with the most Inbound Customer Service Associate job openings:
Inbound Customer Service Associate jobs near you
Infographic showing various Inbound Customer Service Associate job openings in California as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Customer Service Associate

Bold

Santa Ana, CA • On-site

$15 - $20.75/hr

Full-time

Re-posted 14 days ago

Job description

Company Description
Creating a bold impact, in Los Angeles, California.
We create campaigns that lead in platform growth-
giving your company the tools needed to broadcast your message across all regions.Creating a bold impact, in Los Angeles, California.
We create campaigns that lead in platform growth-
giving your company the tools needed to broadcast your message across all regions.
Job Description
Bold is looking to hire a Customer Service Associate to join our team. As a Customer Service Associate, your patience, good listening skills, attention to detail, and overall positive presence are at the core of your character, making you a natural for making our customers happy. You are our number one ambassador. With a focus on the customer, you give support every step of the way, from being a supportive voice on the phone to taking orders and helping to address customer service problems with ease.
Responsibilities
  • Focus on meeting the customer's expectations by utilizing all resolution options.
  • Maintain knowledge of current advertising, promotions, and catalogs, and the status of merchandise.
  • Connect with customers by asking open-ended questions, recommending solutions, answering customer questions, and graciously listening to and denoting customer concerns.
  • Participate in the community to promote the brand and stay informed concerning competitors.
  • Demonstrate safe practices and procedures in store by adhering to company standards.

Qualifications
  • 1+ year's experience handling inbound customer issue resolution using email, phone, and chat
  • Experience in the fast-paced role of customer service and resilient in an ever-changing setting
  • Effective written communication skills, including top-notch grammar , spelling, and ability to write both formally and casually;
  • Highly motivated individuals who work well in a team environment
  • Organized, can juggle both resolution and succinct communication

Additional Information
All your information will be kept confidential according to EEO guidelines.

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