Company DescriptionCreating a bold impact, in Los Angeles, California.
We create campaigns that lead in platform growth-
giving your company the tools needed to broadcast your message across all regions.Creating a bold impact, in Los Angeles, California.
We create campaigns that lead in platform growth-
giving your company the tools needed to broadcast your message across all regions.
Job DescriptionBold is looking to hire a Front Desk Associate to join our team. The Front Desk employee is the face of Bold; they are the person a guest sees when they first walk into the facility. This person must be team-oriented with great communication skills. The Front Desk employee wears many hats while also ensuring positive customer experience.Responsibilities- Checked to ensure that appropriate changes have been made to address the customer's issues.
- Promptly ensure that customer requests are addressed professionally and thoroughly by telephone, e-mail and face-to -face meetings.
- Responsible for greeting and serving all guests courteously and professionally.
- Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner.
- Provide friendly and courteous telephone manners to guests and co-workers.
- Report all equipment issues and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately.
- Attend all scheduled team meetings and brings suggestions for improvement.
Qualifications- High school diploma or equivalent
- Exceptional customer service skills
- Excellent verbal and written communication skills
- Basic computer skills
- Availability to work a variable work schedule
Additional InformationAll your information will be kept confidential according to EEO guidelines.