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Inbound Customer Service Associate Jobs in Maryland

Par Mar Stores

Customer Service Associate

Mccoole, MD · On-site

$14.75 - $20.25/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Par Mar Stores

Customer Service Associate

Westernport, MD · On-site

$14.75 - $20.25/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

parmaroil

Customer Service Associate

Westernport, MD · On-site

$14.75 - $20.25/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

parmaroil

Customer Service Associate

Westernport, MD · On-site

$14.75 - $20.25/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

parmaroil

Customer Service Associate

MD · On-site

$14.75 - $20.25/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Par Mar Stores

Customer Service Associate

Westernport, MD · On-site

$14.75 - $20.25/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Par Mar Stores

Customer Service Associate

Oakland, MD · On-site

$13.75 - $19.25/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

parmaroil

Customer Service Associate

Oakland, MD · On-site

$13.75 - $19.25/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Raising Cane's

Customer Service Associate

Gambrills, MD · On-site

$16.50/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Raising Cane's

Customer Service Associate

Bel Air, MD · On-site

$16.50/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Raising Cane's

Customer Service Associate

Bel Air, MD · On-site

$16.50/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Raising Cane's

Customer Service Associate

Bowie, MD · On-site

$16.50/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Raising Cane's

Customer Service Associate

Gambrills, MD · On-site

$16.50/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Raising Cane's

Customer Service Associate

Bowie, MD

$16.50/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Raising Cane's

Customer Service Associate

Gambrills, MD · On-site

$16.50/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Raising Cane's

Customer Service Associate

Bel Air, MD · On-site

$16.50/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Raising Cane's

Customer Service Associate

Bel Air, MD · On-site

$16.50/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Raising Cane's

Customer Service Associate

Bowie, MD · On-site

$16.50/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Raising Cane's

Customer Service Associate

Bowie, MD · On-site

$16.50/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

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All JobsInbound Customer Service Associate JobsInbound Customer Service Associate Jobs in Maryland

Inbound Customer Service Associate information

What is the difference between Inbound Customer Service Associate vs Customer Support Representative?

AspectInbound Customer Service AssociateCustomer Support Representative
Primary RoleHandle incoming customer inquiries, provide product/service information, resolve issuesAssist customers with questions, troubleshooting, and support post-sale
Work EnvironmentCall centers, customer service departments, remoteCall centers, technical support teams, remote
Required SkillsCommunication, problem-solving, patienceTechnical knowledge, communication, problem-solving
Common CertificationsCustomer service certifications often preferredTechnical certifications may be beneficial

Both roles involve assisting customers via phone or online, often in similar environments. The main difference is that Inbound Customer Service Associates primarily handle incoming inquiries, while Customer Support Representatives may also provide technical support or troubleshooting. Both positions require strong communication skills and customer service experience, making them closely related but distinct in focus.

What does an inbound customer service associate do?

An inbound customer service associate handles customer inquiries, complaints, and support requests primarily received through phone, email, or chat. They provide information about products or services, resolve issues, and document interactions using customer relationship management (CRM) tools, often working in a call center or office environment. Strong communication skills and product knowledge are essential for this role.

What is an inbound customer service associate?

An inbound customer service associate is a professional who handles incoming calls, emails, or chats from customers seeking assistance, support, or information about products or services. They typically use customer relationship management (CRM) tools and require good communication skills to resolve issues efficiently. The role often involves following company protocols and maintaining a positive customer experience.

What are the most commonly searched types of Inbound Customer Service jobs in Maryland?

The most popular types of Inbound Customer Service jobs in Maryland are:

Inbound Customer Service Associate jobs near you
Infographic showing various Inbound Customer Service Associate job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Inbound Customer Service Representative

Home Paramount Pest Control

Forest Hill, MD • On-site

$15/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Home Paramount Pest Control rating

4.5

Company rating: 4.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

32nd of 35 rated pest control companies

Job description

Company Overview
Home Paramount is a family-owned and operated company founded in 1939. We rank among the largest pest management firms in the United States and are committed to a long-term strategy of growth through excellent customer service.
Summary
We are seeking to hire an experienced Customer Service Personnelfor an Inbound Customer Service Representative position. The primary responsibilities of the Inbound Customer Service Representative involve taking inbound calls in the call center handling various customer service issues. This full-time employment opportunity in scenic Harford County offers you experience that will advance your career, knowledge growth, and professional development.
Responsibilities:
As an Inbound Customer Service Representative your daily duties will include but may not be limited to:
  • Handle inbound customer service and inside sales calls from multiple sources.
  • Listening attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport.
  • Convert new customer inquiries into sales by identifying solutions and upselling opportunities for existing customers.
  • Maintain high customer satisfaction with every contact with potential and current customers.
  • Confirm customer understanding of the solution and provide additional customer education as needed
  • Provide a positive customer service/sales experience that will retain and promote customer loyalty in accordance with company processes and policies.
Requirements:
The primary requirements of an Inbound Customer Service Representative involve.:
  • Ability to work within a team atmosphere.
  • Call center experience a plus but not required.
  • Experience performing/delivering high quality customer service to customers.
  • Any sales experience a plus.
  • Ability to solve problems and present information clearly to customers.
We are an Equal Opportunity Employer that offers competitive compensation packages and a full range of company benefits including, but not limited to:
  • Medical, Dental, and Vision Coverage
  • Life and Disability Benefits
  • Paid Time Off, Vacation, Sick, Personal
  • 401(k) and ROTH Retirement Plans
  • FREE PARKING

Salary: $15.00 per hour plus commission if eligible. Overtime compensation for hours worked in excess of 40 in a given workweek.

What Home Paramount Pest Control employees say

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