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Inbound Customer Service Associate Jobs in Niles, IL

MANN+HUMMEL

Customer Service Associate

Hanover Park, IL · On-site

$14.25 - $19.75/hr

Customer Service Associate Location: Louisa, US, 23093 Hanover Park, US, 60133 Date: Jul 8, 2026 ... Receives and monitors inbound orders from customers * Accurately keys customer orders into Sage and ...

Raising Cane's

Customer Service Associate

Rosemont, IL · On-site

$15.50/hr

Customer Service Associate Starting hiring pay at: $15.50 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main ...

Raising Cane's

Customer Service Associate

Schaumburg, IL · On-site

$15.50/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Raising Cane's

Customer Service Associate

Des Plaines, IL · On-site

$15.50/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Raising Cane's

Customer Service Associate

Des Plaines, IL · On-site

$15.50/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Raising Cane's

Customer Service Associate

Des Plaines, IL · On-site

$15.50/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Raising Cane's

Customer Service Associate

Schaumburg, IL · On-site

$15.50/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Raising Cane's

Customer Service Associate

Schaumburg, IL · On-site

$15.50/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Raising Cane's

Customer Service Associate

Schaumburg, IL · On-site

$15.50/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Trice Healthcare

Customer Service Associate

Evanston, IL · On-site

$13.50 - $18.75/hr

Customer Service Associate Experienced call center professional with at least 2-3 years call center and customer service experience, outstanding soft skills and excellent communication. A team player ...

Tricehealthcare

Customer Service Associate

Evanston, IL · On-site

$13.50 - $18.75/hr

Customer Service Associate - Experienced Call Center professional with at least 2-3 years Call Center and Customer Service experience, outstanding soft skills and excellent communication. A team ...

Coilcraft

Customer Service Associate

Cary, IL · On-site

$21 - $25/hr

Customer Service Associate - Critical Products Location: Cary, IllinoisCoilcraft, Inc. is a privately held global manufacturer headquartered in Cary, Illinois, with a 75+ year reputation for ...

Coilcraft

Customer Service Associate

Cary, IL

$14.75 - $20.25/hr

Customer Service Associate - Critical Products Location: Cary, Illinois Coilcraft, Inc. is a privately held global manufacturer headquartered in Cary, Illinois, with a 75+ year reputation for ...

Coilcraft

Customer Service Associate

Cary, IL · On-site

$14.75 - $20.25/hr

Customer Service Associate - Critical Products Location: Cary, Illinois Coilcraft, Inc. is a privately held global manufacturer headquartered in Cary, Illinois, with a 75+ year reputation for ...

Coilcraft

Customer Service Associate

Cary, IL · On-site

$21 - $25/hr

Customer Service Associate - Critical Products Location: Cary, Illinois Coilcraft, Inc. is a privately held global manufacturer headquartered in Cary, Illinois, with a 75+ year reputation for ...

Jet Brite

Customer Service Associate

Carol Stream, IL · On-site

$17 - $20/hr

If so our, full-time Customer Service Associate at Jet Brite located at 1251 N. Gary Ave, Carol Stream, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

Jet Brite

Customer Service Associate

Villa Park, IL · On-site

$17 - $20/hr

If so our, part-time Customer Service Associate at Jet Brite located at 153 Roosevelt Rd, Villa Park, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

Jet Brite

Customer Service Associate

Northlake, IL · On-site

$17 - $20/hr

If so our, full-time Customer Service Associate at Jet Brite located at 2100 Mannheim Rd, Northlake, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

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All JobsInbound Customer Service Associate JobsInbound Customer Service Associate Jobs in Niles, IL

Inbound Customer Service Associate information

See Niles, IL salary details

$8

$17

$27

How much do inbound customer service associate jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for inbound customer service associate in Niles, IL is $17.06, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $19.13 per hour, depending on experience, location, and employer.

What is the difference between Inbound Customer Service Associate vs Customer Support Representative?

AspectInbound Customer Service AssociateCustomer Support Representative
Primary RoleHandle incoming customer inquiries, provide product/service information, resolve issuesAssist customers with questions, troubleshooting, and support post-sale
Work EnvironmentCall centers, customer service departments, remoteCall centers, technical support teams, remote
Required SkillsCommunication, problem-solving, patienceTechnical knowledge, communication, problem-solving
Common CertificationsCustomer service certifications often preferredTechnical certifications may be beneficial

Both roles involve assisting customers via phone or online, often in similar environments. The main difference is that Inbound Customer Service Associates primarily handle incoming inquiries, while Customer Support Representatives may also provide technical support or troubleshooting. Both positions require strong communication skills and customer service experience, making them closely related but distinct in focus.

What does an inbound customer service associate do?

An inbound customer service associate handles customer inquiries, complaints, and support requests primarily received through phone, email, or chat. They provide information about products or services, resolve issues, and document interactions using customer relationship management (CRM) tools, often working in a call center or office environment. Strong communication skills and product knowledge are essential for this role.

What is an inbound customer service associate?

An inbound customer service associate is a professional who handles incoming calls, emails, or chats from customers seeking assistance, support, or information about products or services. They typically use customer relationship management (CRM) tools and require good communication skills to resolve issues efficiently. The role often involves following company protocols and maintaining a positive customer experience.

What cities near Niles, IL are hiring for Inbound Customer Service Associate jobs?

Cities near Niles, IL with the most Inbound Customer Service Associate job openings:

Inbound Customer Service Associate jobs near you

Customer Service Associate

Hanover Park, IL • On-site

MANN+HUMMEL
10K+ employees

6.9

Company rating: 6.9 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

370th of 495 rated machine equipment manufacturers

People enjoy working here

Recommended by parents

Respectful managers

Learn more about MANN+HUMMELexternal

$14.25 - $19.75/hr

Other

Posted 22 days ago

Job description

Customer Service Associate

Location: Louisa, US, 23093 Hanover Park, US, 60133 Date: Jul 8, 2026 Posting Date: Job Area: Sales Job Level: Entry level

Main Tasks:

  • Receives and monitors inbound orders from customers
  • Accurately keys customer orders into Sage and ensuring all details are correct and match the customer's PO in accuracy and completeness
  • Maintain detailed and organized records of customer orders
  • Initiates and coordinates requests for new part number set up (as applies)
  • Initiates and coordinates pricing requests (as applies)
  • Handles updates to the order per the customer request (quantity change, date change, ship to, etc)
  • Answer inbound calls
  • Provide a high level of service to our customers
  • Additional duties as assigned

Requirements:

  • High School Diploma or equivalent required
  • Minimum 2 years of experience relating to customer service
  • Typing speed and accuracy
  • Intermediate level knowledge MS Office Products to include Excel, Word and Outlook; experience using Sage x3 or SAP, SAP4Hana and EDI are a plus.
  • Strong attention to detail with a high degree of accuracy and the ability to multi-task in a fast-paced environment
  • Strong communication skills, including speaking, writing, active listening
  • Must be able to lift up to 25lbs
  • Must be able to read, understand, and comply with written and verbal instructions
  • Must be authorized to work in the United States

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Work Environment While performing the duties of this job, employees are frequently working indoors with traditional office noises and conditions. The noise level in the work environment and job sites can be moderate.

Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, sit, talk, hear, reach, and use hands and fingers to operate a computer, telephone, and keyboard.

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