ZipRecruiter

Log In

1

Inbound Customer Service Associate Jobs in Niles, IL

The Cary Company

Customer Service Associate

Addison, IL · On-site

$14.50 - $20/hr

Associate's or Bachelor's degree preferred * Proven experience in a customer service role a plus * Excellent communication and interpersonal skills * Strong problem-solving abilities and customer ...

New

The Cary Company

Customer Service Associate

Addison, IL · On-site

$45K - $55K/yr

Associate's or Bachelor's degree preferred * Proven experience in a customer service role a plus * Excellent communication and interpersonal skills * Strong problem-solving abilities and customer ...

The Cary Company

Customer Service Associate

Addison, IL · On-site

$45K - $55K/yr

Associate's or Bachelor's degree preferred * Proven experience in a customer service role a plus * Excellent communication and interpersonal skills * Strong problem-solving abilities and customer ...

Family Dollar

customer service associate

Chicago, IL · On-site

$15 - $20.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

previous page

Showing results 41-60

All JobsInbound Customer Service Associate JobsInbound Customer Service Associate Jobs in Niles, IL

Inbound Customer Service Associate information

See Niles, IL salary details

$8

$17

$27

How much do inbound customer service associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for inbound customer service associate in Niles, IL is $17.06, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $19.13 per hour, depending on experience, location, and employer.

What is the difference between Inbound Customer Service Associate vs Customer Support Representative?

AspectInbound Customer Service AssociateCustomer Support Representative
Primary RoleHandle incoming customer inquiries, provide product/service information, resolve issuesAssist customers with questions, troubleshooting, and support post-sale
Work EnvironmentCall centers, customer service departments, remoteCall centers, technical support teams, remote
Required SkillsCommunication, problem-solving, patienceTechnical knowledge, communication, problem-solving
Common CertificationsCustomer service certifications often preferredTechnical certifications may be beneficial

Both roles involve assisting customers via phone or online, often in similar environments. The main difference is that Inbound Customer Service Associates primarily handle incoming inquiries, while Customer Support Representatives may also provide technical support or troubleshooting. Both positions require strong communication skills and customer service experience, making them closely related but distinct in focus.

What does an inbound customer service associate do?

An inbound customer service associate handles customer inquiries, complaints, and support requests primarily received through phone, email, or chat. They provide information about products or services, resolve issues, and document interactions using customer relationship management (CRM) tools, often working in a call center or office environment. Strong communication skills and product knowledge are essential for this role.

What is an inbound customer service associate?

An inbound customer service associate is a professional who handles incoming calls, emails, or chats from customers seeking assistance, support, or information about products or services. They typically use customer relationship management (CRM) tools and require good communication skills to resolve issues efficiently. The role often involves following company protocols and maintaining a positive customer experience.

What cities near Niles, IL are hiring for Inbound Customer Service Associate jobs?

Cities near Niles, IL with the most Inbound Customer Service Associate job openings:

Inbound Customer Service Associate jobs near you

Customer Service Associate

Savers | Value Village

Elmwood Park, IL • On-site

$17.05 - $22.46/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Description

Job Title: Customer Service Associate

Pay Rate: Our starting pay ranges from $17.05 to $22.46 depending on job duty/position.

Savers Benefits

Geographic & job eligibility rules may apply

Healthcare Plans 

Comprehensive coverage (medical/dental/vision) at a reasonable cost 

Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) 

Paid Time Off 

Sick Pay 

Vacation Pay - Approximately 1-2 weeks  

 6 paid holidays plus 1 to 2 additional floating holidays 

Team member discounts 

Up to 50% off store merchandise 

Flexible spending accounts 

Use pre-tax dollars for eligible health and day care expenses 

Employee Assistance Program (EAP) 

A whole suite of free tools and resources to manage life’s challenges and maintain a healthy work-life balance 

Retirement Plan 

A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.  

Life insurance 

Company provided peace of mind and the option to purchase a supplemental plan 

Additional Benefits 

Performance Merit Increases 

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions:

At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members.  We are hiring for both Full Time and Part Time Customer Service Associates.

What you can expect:

  • The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
  • To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
  • An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

Savers is an E-Verify employer

6560 W Fullerton Ave, Chicago, IL 60707

Apply