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At Home Inbound Customer Service Jobs (NOW HIRING)

Inbound Customer Care Agent

Dallas, TX · On-site

$13.10 - $17.25/hr

At MCI we are committed to fostering an environment where professionals can build meaningful ... This position supports customer service, technical support, and customer sales interactions. It ...

In this role, you will handle inbound interactions for major brands, assisting customers with ... servicing begins. Follow us on Facebook at: Videos To Watch

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INBOUND BENEFIT ENROLLMENT CALL CENTER CUSTOMER SERVICE REPRESENTATIVE Location: Buffalo, NY ... Typing speed of at least 30 WPM preferred. * Ability to work independently in a structured ...

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At Home Inbound Customer Service information

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How much do at home inbound customer service jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for at home inbound customer service in the United States is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an at home inbound customer service representative?

To thrive as an At Home Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and reliable internet connectivity are essential for the role. Patience, active listening, and adaptability are important soft skills that help build rapport with customers and handle a variety of inquiries effectively. These skills and qualities are crucial for delivering excellent customer experiences and maintaining client satisfaction in a remote setting.

How does working as an at home inbound customer service representative differ from traditional call center roles?

As an At Home Inbound Customer Service representative, you'll handle customer inquiries and resolve issues from the comfort of your home, rather than commuting to a centralized call center. This setup often provides more flexibility in scheduling but also requires strong self-discipline and a quiet, well-equipped workspace. While you'll work independently, you'll still be part of a virtual team, regularly communicating with supervisors and peers through digital platforms. Collaboration and support are typically provided via chat systems, video calls, and online resources, so being proactive in seeking help and staying connected is important for success.

What is the difference between At Home Inbound Customer Service vs At Home Technical Support?

AspectAt Home Inbound Customer ServiceAt Home Technical Support
CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma; technical knowledge or certifications may be required
Work EnvironmentHome office, handling customer inquiries via phone or chatHome office, providing technical assistance for products or services
Employer & IndustryRetail, telecom, service providersIT, electronics, software companies
Search & Comparison IntentCustomer service roles, inbound support jobsTechnical support roles, troubleshooting jobs

At Home Inbound Customer Service primarily involves assisting customers with general inquiries, orders, or account issues, focusing on communication skills. In contrast, At Home Technical Support requires technical knowledge to troubleshoot and resolve product or service issues. Both roles are performed remotely and often require similar credentials, but they serve different customer needs and industries.

What is an at home inbound customer service representative?

At Home Inbound Customer Service jobs involve working remotely, usually from your own home, to assist customers who contact a company with questions, concerns, or requests. These roles primarily handle incoming calls, emails, or chats, providing support, troubleshooting issues, and sometimes processing orders or returns. Employees are typically required to have a quiet workspace, a reliable internet connection, and good communication skills. Many companies provide the necessary training and equipment for these positions. The flexibility and work-from-home nature make this job appealing to people seeking remote work opportunities.
More about At Home Inbound Customer Service jobs
What cities are hiring for At Home Inbound Customer Service jobs? Cities with the most At Home Inbound Customer Service job openings:
What are the most commonly searched types of Inbound Customer Service jobs? The most popular types of Inbound Customer Service jobs are:
What states have the most At Home Inbound Customer Service jobs? States with the most job openings for At Home Inbound Customer Service jobs include:
Infographic showing various At Home Inbound Customer Service job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $34,462 per year, or $16.6 per hour.

Work from Home Inbound Customer Service (State of Louisiana)

Colony Brands

Remote

$14/hr

Other

Re-posted 13 days ago


Colony Brands rating

5.6

Company rating: 5.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz


Job description

Work At Home Inbound Customer Service Representative

Join our team! Are you looking for a flexible part-time, seasonal job that fits your schedule? Start at $14.00 per hour and earn upsell commission on top! Choose your own availability and work around your existing commitments, making this the perfect role for those looking to earn extra cash before the holidays or as a seasonal second job. Join a supportive team that values your time and effort.

As a Work at Home Inbound Customer Service Representative you are responsible for maintaining positive customer relations by addressing all types of product related concerns, including: taking orders, verifying information, tracking packages, and answering customer questions. Working from home entails a high level of computer knowledge as you will be required to navigate through multiple systems and enter information using your keyboard including function keys while speaking with customers on the phone.

SC Data Center Inc., offers flexible schedules, paid training, employee discounts up to 50%, and Booster Discount Certificates that allow employees to purchase company products for free. As a Home Agent you will be able to work from the ease of your own home provided that your computer meets our minimum technical requirements (see below).

Preferred Computer Requirements
  • A PC or Laptop with: Current and supported MS Windows 11 Operating System (No Mac, Vista, Chromebook, or XP)
  • Processor - AMD Ryzen 2nd Generation or newer OR- INTEL i-series 8th Generation or newer with 4 or more cores and must be 2018 or newer
  • 8GB RAM or installed memory
  • 10GB of Free Hard Disk Space
  • Dedicated High Speed Internet: Internet Download Speed: 10.0 MBPS Internet Upload Speed: 5.0 MBPS Wired Internet with a cable connection (Dial-up, Wi-Fi, Hotspots, and Satellite are not allowed)
Minimum Computer Requirements
  • A PC or Laptop with: Current and supported MS Windows 11 Operating System (No Mac, Vista, Chromebook, or XP)
  • Processor - AMD 2.1GHZ or higher OR- INTEL 1.8GHZ or higher, OR - INTEL 1.7GHZ or lower; must be i3, i5, i7, or Pentium with 4 or more cores and be 2016 or newer
  • 4GB RAM or installed memory
  • 10GB of Free Hard Disk Space
  • Dedicated High Speed Internet: Internet Download Speed: 4.0 MBPS Internet Upload Speed: 2.0 MBPS Wired Internet with a cable connection (Dial-up, Wi-Fi, Hotspots, and Satellite are not allowed)
Other Requirements
  • Keyboard: Function Keys (F-Keys)
  • Wired USB Headset
  • Webcams are recommended (not required)
  • Dual monitors recommended (not required)
  • Minimum monitor size of 17+ inches recommended (not required)
  • External mouse recommended (not required)

Training Requirements (Mandatory): 1st Shift Training – 2 weeks (M-F), 8:30am-3:30pm CST 2nd Shift Training – 2 weeks (M-F), 5:00pm-11:00pm CST Weekend Training – 3 weekends (Sa-Su), 8:00am-4:00pm CST Most communication throughout the hiring process will be conducted via email. Please ensure you enter a valid email address that you check regularly when completing the application. You can expect emails from ENTERPRISE@TRM.BRASSRING.COM and workathome@sccompanies.com. To prevent these emails from ending up in your junk/spam folders, we ask that you set your email filter to unblock, whitelist, or accept emails from these addresses.


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