ZipRecruiter

Log In

1

At Home Inbound Customer Service Jobs in Minnesota

next page

Showing results 1-20

People also search for

All JobsAt Home Inbound Customer Service JobsAt Home Inbound Customer Service Jobs in Minnesota

At Home Inbound Customer Service information

What are the key skills and qualifications needed to thrive as an At Home Inbound Customer Service Representative, and why are they important?

To thrive as an At Home Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and reliable internet connectivity are essential for the role. Patience, active listening, and adaptability are important soft skills that help build rapport with customers and handle a variety of inquiries effectively. These skills and qualities are crucial for delivering excellent customer experiences and maintaining client satisfaction in a remote setting.

How does working as an At Home Inbound Customer Service representative differ from traditional call center roles?

As an At Home Inbound Customer Service representative, you'll handle customer inquiries and resolve issues from the comfort of your home, rather than commuting to a centralized call center. This setup often provides more flexibility in scheduling but also requires strong self-discipline and a quiet, well-equipped workspace. While you'll work independently, you'll still be part of a virtual team, regularly communicating with supervisors and peers through digital platforms. Collaboration and support are typically provided via chat systems, video calls, and online resources, so being proactive in seeking help and staying connected is important for success.

What are At Home Inbound Customer Service jobs?

At Home Inbound Customer Service jobs involve working remotely, usually from your own home, to assist customers who contact a company with questions, concerns, or requests. These roles primarily handle incoming calls, emails, or chats, providing support, troubleshooting issues, and sometimes processing orders or returns. Employees are typically required to have a quiet workspace, a reliable internet connection, and good communication skills. Many companies provide the necessary training and equipment for these positions. The flexibility and work-from-home nature make this job appealing to people seeking remote work opportunities.

What is the difference between At Home Inbound Customer Service vs At Home Technical Support?

AspectAt Home Inbound Customer ServiceAt Home Technical Support
CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma; technical knowledge or certifications may be required
Work EnvironmentHome office, handling customer inquiries via phone or chatHome office, providing technical assistance for products or services
Employer & IndustryRetail, telecom, service providersIT, electronics, software companies
Search & Comparison IntentCustomer service roles, inbound support jobsTechnical support roles, troubleshooting jobs

At Home Inbound Customer Service primarily involves assisting customers with general inquiries, orders, or account issues, focusing on communication skills. In contrast, At Home Technical Support requires technical knowledge to troubleshoot and resolve product or service issues. Both roles are performed remotely and often require similar credentials, but they serve different customer needs and industries.

What are the most commonly searched types of Inbound Customer Service jobs in Minnesota? The most popular types of Inbound Customer Service jobs in Minnesota are:
What are popular job titles related to At Home Inbound Customer Service jobs in Minnesota? For At Home Inbound Customer Service jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching At Home Inbound Customer Service jobs in Minnesota look for? The top searched job categories for At Home Inbound Customer Service jobs in Minnesota are:
What cities in Minnesota are hiring for At Home Inbound Customer Service jobs? Cities in Minnesota with the most At Home Inbound Customer Service job openings:
At Home Inbound Customer Service jobs near you

Customer Service Representative (Call Center)

Plugz Electric

Forest Lake, MN • On-site, Remote

$16 - $22/hr

Part-time

PTO

Posted 14 days ago

Job description

Benefits:
  • Company parties
  • Competitive salary
  • Flexible schedule
  • Free food & snacks
  • Opportunity for advancement
  • Paid time off
  • Wellness resources

Customer Service Representative (Call Center) Plugz Electric Family-Owned | Fast-Growing | High-Energy Team

About Plugz Electric
At Plugz Electric, were a family-owned and operated electrical company built on trust, reliability, and doing right by our customers and our team. Were growing fast and building a team that thrives in a high-performance, fast-paced environment.
The Role
Were hiring a Customer Service Representative (CSR) to join our call center team. This is a high-volume, fast-paced role where youll handle both inbound customer calls and outbound speed-to-lead follow-ups.
When a new lead comes in, speed mattersyoull be expected to respond within minutes.
This is a role for someone who can move quickly, stay organized, and confidently engage customers.
What Youll Do
  • Answer inbound customer calls and respond to inquiries
  • Make outbound calls to new leads quickly (speed-to-lead follow-up)
  • Schedule service appointments efficiently and accurately
  • Handle multiple conversations and tasks at once
  • Maintain accurate data entry and job details
  • Communicate clearly with customers and internal teams
  • Deliver a high-quality, professional customer experience
What Were Looking For
  • Dependable and reliable you show up and perform consistently
  • Thrives in a fast-paced, ever-changing environment
  • Confident on the phone (both inbound and outbound calls)
  • Strong communication skills (must speak English proficiently)
  • Ability to multitask and stay organized under pressure
  • Positive attitude and team-first mindset
  • Electrical or home services experience is a plus (not required)
Requirements
  • Must be located within 60 minutes of our office
  • Open to a hybrid schedule (in-office + remote)
  • Available for evenings and/or weekends as needed
Compensation & Performance Bonus
  • $16$22 per hour (based on experience)
  • Performance-based bonus structure tied to results
Bonus Opportunities:
  • Bonus for appointments booked from inbound + outbound calls
  • Bonus for speed-to-lead response time (quick follow-up wins)
  • Bonus for show rate / quality bookings
Top performers can significantly increase their earnings based on performance.
Perks
  • Office snacks provided
  • Supportive, family-oriented team culture
  • Fast-growing company with real advancement opportunities
Why This Role is Different
This isnt just answering phonesthis is a high-impact, performance-driven role where:
  • Your speed and communication directly drive revenue
  • You are rewarded for resultsnot just showing up
  • You have a clear path to grow within the company

If youre someone who:
  • Moves fast
  • Communicates confidently
  • Thrives under pressure
  • Wants to be rewarded for performance
We want to hear from you.