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At Home Inbound Customer Service Jobs in Minnesota

Collabera

Customer Service Specialist

Golden Valley, MN · On-site

$17.75 - $23.25/hr

... managed services and direct placement services to Global 2000 Corporations. Collabera is ranked ... Respond to inbound customer calls and email regarding order inquiry as to ship dates, problems ...

Minnesota Jobs

Customer Service Representative

Dayton, MN · On-site

$21 - $24/hr

Answer 50-80 inbound customer calls daily. * Respond to customer inquiries regarding products ... Customer Service Representative * Call Center Representative * Order Entry Specialist * Dispatcher

Minnesota Jobs

Customer Service Representative

Blaine, MN · On-site

$21 - $24/hr

Answer 50-80 inbound customer calls daily. * Respond to customer inquiries regarding products ... Customer Service Representative * Call Center Representative * Order Entry Specialist * Dispatcher

Collabera

Customer Service Associate - I

Woodbury, MN

$15 - $20.75/hr

For product or service-related issues, will move customer to appropriate Product Support Specialist ... Serves as primary contact for inbound customer issues. Escalates more technical product-related ...

TEKsystems

Customer Service Representative

Blaine, MN

$18 - $25/hr

Answer 50-80 inbound customer calls daily. * Respond to customer inquiries regarding products ... Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all ...

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All JobsAt Home Inbound Customer Service JobsAt Home Inbound Customer Service Jobs in Minnesota

At Home Inbound Customer Service information

What is an at home inbound customer service representative?

At Home Inbound Customer Service jobs involve working remotely, usually from your own home, to assist customers who contact a company with questions, concerns, or requests. These roles primarily handle incoming calls, emails, or chats, providing support, troubleshooting issues, and sometimes processing orders or returns. Employees are typically required to have a quiet workspace, a reliable internet connection, and good communication skills. Many companies provide the necessary training and equipment for these positions. The flexibility and work-from-home nature make this job appealing to people seeking remote work opportunities.

How does working as an at home inbound customer service representative differ from traditional call center roles?

As an At Home Inbound Customer Service representative, you'll handle customer inquiries and resolve issues from the comfort of your home, rather than commuting to a centralized call center. This setup often provides more flexibility in scheduling but also requires strong self-discipline and a quiet, well-equipped workspace. While you'll work independently, you'll still be part of a virtual team, regularly communicating with supervisors and peers through digital platforms. Collaboration and support are typically provided via chat systems, video calls, and online resources, so being proactive in seeking help and staying connected is important for success.

What are the key skills and qualifications needed to thrive as an at home inbound customer service representative?

To thrive as an At Home Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and reliable internet connectivity are essential for the role. Patience, active listening, and adaptability are important soft skills that help build rapport with customers and handle a variety of inquiries effectively. These skills and qualities are crucial for delivering excellent customer experiences and maintaining client satisfaction in a remote setting.

What is the difference between At Home Inbound Customer Service vs At Home Technical Support?

AspectAt Home Inbound Customer ServiceAt Home Technical Support
CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma; technical knowledge or certifications may be required
Work EnvironmentHome office, handling customer inquiries via phone or chatHome office, providing technical assistance for products or services
Employer & IndustryRetail, telecom, service providersIT, electronics, software companies
Search & Comparison IntentCustomer service roles, inbound support jobsTechnical support roles, troubleshooting jobs

At Home Inbound Customer Service primarily involves assisting customers with general inquiries, orders, or account issues, focusing on communication skills. In contrast, At Home Technical Support requires technical knowledge to troubleshoot and resolve product or service issues. Both roles are performed remotely and often require similar credentials, but they serve different customer needs and industries.

What are the most commonly searched types of Inbound Customer Service jobs in Minnesota?

The most popular types of Inbound Customer Service jobs in Minnesota are:

What are popular job titles related to At Home Inbound Customer Service jobs in Minnesota?

For At Home Inbound Customer Service jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching At Home Inbound Customer Service jobs in Minnesota look for?

The top searched job categories for At Home Inbound Customer Service jobs in Minnesota are:

What cities in Minnesota are hiring for At Home Inbound Customer Service jobs?

Cities in Minnesota with the most At Home Inbound Customer Service job openings:

At Home Inbound Customer Service jobs near you

Customer Care Specialist - Call Center

Motor Works Auto

Waite Park, MN • On-site

$19 - $21/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 17 days ago

Job description

Inbound Customer Service Representative

First Ring BDC in Waite Park, MN is hiring a full-time Inbound Customer Service Representative to join our growing team. If you enjoy helping people, communicating with customers throughout the day, and working in a positive, team-oriented environment, this could be a great fit for you.

This position focuses primarily on inbound customer calls and appointment scheduling. Unlike many call center roles, this is not a high-pressure sales environment and involves minimal outbound calling. This role is ideal for candidates with experience in customer service, receptionist work, office support, scheduling, hospitality, retail, administrative support, or call center environments.

Pay & Benefits

  • $19–$21 per hour
  • 100% company-paid medical, dental, and vision insurance
  • 401(k) with company match
  • Paid training
  • Modern equipment and systems
  • Supportive leadership and team environment
  • Growth opportunities within a rapidly growing company
  • Stable full-time position

About First Ring BDC

First Ring BDC is a modern customer support and appointment scheduling center founded in 2024. We partner with auto repair shops across the country to help deliver exceptional customer service and improve communication with customers. Our team acts as the first point of contact for customers by helping schedule appointments, answer questions, and connect drivers with the service their vehicles need. We take pride in creating a friendly, professional, and efficient customer experience on every call.

What You'll Do

  • Answer inbound customer calls professionally and promptly
  • Schedule automotive service appointments
  • Provide updates on vehicle repair status
  • Answer basic service and pricing questions
  • Transfer calls to service advisors when appropriate
  • Assist with light service recommendations when applicable
  • Document customer information accurately in our system
  • Deliver excellent customer service on every interaction

What We're Looking For

  • Friendly and professional communication skills
  • Strong customer service mindset
  • Reliable and dependable attendance
  • Organized and detail-oriented
  • Comfortable using computers and learning new systems
  • Ability to multitask in a fast-paced environment
  • Positive attitude and team-oriented mentality

Qualifications

  • 2+ years of customer service experience preferred
  • Call center, receptionist, front desk, retail, hospitality, or office experience is a plus
  • Basic computer proficiency
  • Ability to type 40+ WPM
  • Full-time availability within operating hours of 6:00 AM – 7:30 PM

Ready to Apply?

If you're looking for a stable position with a company that values its employees and provides a supportive work environment, we'd love to hear from you. Complete our quick 3-minute, mobile-friendly application today and join a team where your work truly helps keep customers moving and businesses growing.

Apply