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Remote Inbound Customer Service Jobs in Minnesota

Liveops

Remote Customer Service Agent

Eden Prairie, MN · Remote

$15.75 - $21.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Burnsville, MN · Remote

$16 - $21.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Rochester, MN · Remote

$15.75 - $21/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Saint Cloud, MN · Remote

$15.25 - $20.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Minneapolis, MN · Remote

$16.25 - $21.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Saint Paul, MN · Remote

$15.75 - $21/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Mankato, MN · Remote

$15.25 - $20.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

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All JobsRemote Inbound Customer Service JobsRemote Inbound Customer Service Jobs in Minnesota

Remote Inbound Customer Service information

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How much do remote inbound customer service jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for remote inbound customer service in Minnesota is $16.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $17.88 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote inbound customer service representatives, and how can they be managed?

Remote inbound customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing time effectively in a home environment, and handling high call volumes. To overcome these, it's important to set up a dedicated workspace, use company-provided tools for collaboration, and practice active listening to ensure customer satisfaction. Regular virtual meetings with the team and ongoing training can also help build skills and foster a sense of connection despite the remote setting.

What is a Remote Inbound Customer Service representative?

A Remote Inbound Customer Service representative is a professional who assists customers over the phone, email, or chat from a location outside of a traditional office, usually from home. Their main responsibility is to handle incoming customer inquiries, resolve issues, and provide information about products or services. This role requires strong communication skills, problem-solving abilities, and a reliable internet connection. Remote inbound customer service representatives are often employed by companies in various industries to ensure customer satisfaction and support.

What are the key skills and qualifications needed to thrive as a Remote Inbound Customer Service Representative, and why are they important?

To thrive as a Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency is typically required. Patience, active listening, and adaptability help set top performers apart when addressing diverse customer needs remotely. These skills and qualities are vital for ensuring customer satisfaction, resolving issues efficiently, and maintaining a positive company reputation.

What is the difference between Remote Inbound Customer Service vs Remote Outbound Customer Service?

AspectRemote Inbound Customer ServiceRemote Outbound Customer Service
Primary RoleAssist customers with inquiries, support, and problem resolutionReach out to customers for sales, surveys, or follow-ups
Work EnvironmentCustomer support centers, home officesSales or survey campaigns, home offices
Required SkillsCommunication, problem-solving, patiencePersuasion, sales techniques, communication
Common CertificationsCustomer service certifications, communication skillsSales training, persuasion skills

Remote Inbound Customer Service involves assisting customers with their questions and issues, focusing on support and problem resolution. In contrast, Remote Outbound Customer Service primarily involves proactively reaching out to customers for sales, surveys, or follow-up purposes. Both roles often require strong communication skills and may share similar certifications, but their main functions differ significantly.

What are the most commonly searched types of Inbound Customer Service jobs in Minnesota? The most popular types of Inbound Customer Service jobs in Minnesota are:
What are popular job titles related to Remote Inbound Customer Service jobs in Minnesota? For Remote Inbound Customer Service jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Remote Inbound Customer Service jobs in Minnesota look for? The top searched job categories for Remote Inbound Customer Service jobs in Minnesota are:
What cities in Minnesota are hiring for Remote Inbound Customer Service jobs? Cities in Minnesota with the most Remote Inbound Customer Service job openings:
Remote Inbound Customer Service jobs near you
Infographic showing various Remote Inbound Customer Service job openings in Minnesota as of June 2026, with employment types broken down into 68% Full Time, 28% Part Time, and 4% Contract. Highlights an 48% Physical, 3% Hybrid, and 49% Remote job distribution, with an average salary of $33,752 per year, or $16.2 per hour.

Customer Service Representative (Call Center)

Plugz Electric

Forest Lake, MN • On-site, Remote

$16 - $22/hr

Part-time

PTO

Posted 18 days ago

Job description

Benefits:
  • Company parties
  • Competitive salary
  • Flexible schedule
  • Free food & snacks
  • Opportunity for advancement
  • Paid time off
  • Wellness resources

Customer Service Representative (Call Center) Plugz Electric Family-Owned | Fast-Growing | High-Energy Team

About Plugz Electric
At Plugz Electric, were a family-owned and operated electrical company built on trust, reliability, and doing right by our customers and our team. Were growing fast and building a team that thrives in a high-performance, fast-paced environment.
The Role
Were hiring a Customer Service Representative (CSR) to join our call center team. This is a high-volume, fast-paced role where youll handle both inbound customer calls and outbound speed-to-lead follow-ups.
When a new lead comes in, speed mattersyoull be expected to respond within minutes.
This is a role for someone who can move quickly, stay organized, and confidently engage customers.
What Youll Do
  • Answer inbound customer calls and respond to inquiries
  • Make outbound calls to new leads quickly (speed-to-lead follow-up)
  • Schedule service appointments efficiently and accurately
  • Handle multiple conversations and tasks at once
  • Maintain accurate data entry and job details
  • Communicate clearly with customers and internal teams
  • Deliver a high-quality, professional customer experience
What Were Looking For
  • Dependable and reliable you show up and perform consistently
  • Thrives in a fast-paced, ever-changing environment
  • Confident on the phone (both inbound and outbound calls)
  • Strong communication skills (must speak English proficiently)
  • Ability to multitask and stay organized under pressure
  • Positive attitude and team-first mindset
  • Electrical or home services experience is a plus (not required)
Requirements
  • Must be located within 60 minutes of our office
  • Open to a hybrid schedule (in-office + remote)
  • Available for evenings and/or weekends as needed
Compensation & Performance Bonus
  • $16$22 per hour (based on experience)
  • Performance-based bonus structure tied to results
Bonus Opportunities:
  • Bonus for appointments booked from inbound + outbound calls
  • Bonus for speed-to-lead response time (quick follow-up wins)
  • Bonus for show rate / quality bookings
Top performers can significantly increase their earnings based on performance.
Perks
  • Office snacks provided
  • Supportive, family-oriented team culture
  • Fast-growing company with real advancement opportunities
Why This Role is Different
This isnt just answering phonesthis is a high-impact, performance-driven role where:
  • Your speed and communication directly drive revenue
  • You are rewarded for resultsnot just showing up
  • You have a clear path to grow within the company

If youre someone who:
  • Moves fast
  • Communicates confidently
  • Thrives under pressure
  • Wants to be rewarded for performance
We want to hear from you.