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Remote Inbound Customer Service Jobs in Minnesota

Liveops

Remote Customer Service Agent

Mankato, MN · Remote

$15.25 - $20.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Saint Paul, MN · Remote

$15.75 - $21/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Minneapolis, MN · Remote

$16.25 - $21.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Rochester, MN · Remote

$15.75 - $21/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Burnsville, MN · Remote

$16 - $21.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Eden Prairie, MN · Remote

$15.75 - $21.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Saint Cloud, MN · Remote

$15.25 - $20.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

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Remote Inbound Customer Service information

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$9

$16

$25

How much do remote inbound customer service jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for remote inbound customer service in Minnesota is $16.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $17.88 per hour, depending on experience, location, and employer.

What are common challenges faced by remote inbound customer service representatives, and how can they be managed?

Remote inbound customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing time effectively in a home environment, and handling high call volumes. To overcome these, it's important to set up a dedicated workspace, use company-provided tools for collaboration, and practice active listening to ensure customer satisfaction. Regular virtual meetings with the team and ongoing training can also help build skills and foster a sense of connection despite the remote setting.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service representative is a professional who assists customers over the phone, email, or chat from a location outside of a traditional office, usually from home. Their main responsibility is to handle incoming customer inquiries, resolve issues, and provide information about products or services. This role requires strong communication skills, problem-solving abilities, and a reliable internet connection. Remote inbound customer service representatives are often employed by companies in various industries to ensure customer satisfaction and support.

What skills and qualifications are needed to thrive as a remote inbound customer service representative?

To thrive as a Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency is typically required. Patience, active listening, and adaptability help set top performers apart when addressing diverse customer needs remotely. These skills and qualities are vital for ensuring customer satisfaction, resolving issues efficiently, and maintaining a positive company reputation.

What is the difference between Remote Inbound Customer Service vs Remote Outbound Customer Service?

AspectRemote Inbound Customer ServiceRemote Outbound Customer Service
Primary RoleAssist customers with inquiries, support, and problem resolutionReach out to customers for sales, surveys, or follow-ups
Work EnvironmentCustomer support centers, home officesSales or survey campaigns, home offices
Required SkillsCommunication, problem-solving, patiencePersuasion, sales techniques, communication
Common CertificationsCustomer service certifications, communication skillsSales training, persuasion skills

Remote Inbound Customer Service involves assisting customers with their questions and issues, focusing on support and problem resolution. In contrast, Remote Outbound Customer Service primarily involves proactively reaching out to customers for sales, surveys, or follow-up purposes. Both roles often require strong communication skills and may share similar certifications, but their main functions differ significantly.

What are the most commonly searched types of Inbound Customer Service jobs in Minnesota? The most popular types of Inbound Customer Service jobs in Minnesota are:
What are popular job titles related to Remote Inbound Customer Service jobs in Minnesota? For Remote Inbound Customer Service jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Remote Inbound Customer Service jobs in Minnesota look for? The top searched job categories for Remote Inbound Customer Service jobs in Minnesota are:
What cities in Minnesota are hiring for Remote Inbound Customer Service jobs? Cities in Minnesota with the most Remote Inbound Customer Service job openings:
Remote Inbound Customer Service jobs near you
Infographic showing various Remote Inbound Customer Service job openings in Minnesota as of July 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $33,752 per year, or $16.2 per hour.

INBOUND CUSTOMER SERVICE REPRESENTATIVE - OKLAHOMA

Arrowhead Promotional Products

Grand Rapids, MN • On-site, Remote

$15/hr

Full-time

Posted 10 days ago

Job description

Description
Arrowhead Promotion is seeking dedicated Inbound Customer Service Representatives in the state of Oklahoma to join our Southern Region team. If you excel at providing exceptional service and assistance over the phone, we want you! Enjoy a consistent schedule of 40 hours per week, attractive benefits within 90 days of employment, and the flexibility to work either remotely or onsite.
Position Highlights
  • Location: Oklahoma

  • Work Schedule: 40 hours/week, with various shifts available

  • Compensation: $15/hour, with pay increases as you progress in the role

  • Fluency in French or Spanish is a plus

Responsibilities
As an Inbound Customer Service Representative, you will be trained to handle a variety of tasks, including:
  • Assisting customers with web/phone orders, program registration, and order/rebate inquiries

  • Providing product information

  • Addressing general customer service inquiries in a friendly and professional manner

Requirements
To thrive in this role, you should possess the following skills and qualifications:
  • Excellent communication and problem-solving abilities

  • Detail-oriented and highly accurate in your work

  • Ability to multitask and support other departments as needed

  • Pleasant voice, good grammar, and strong writing skills

  • Typing speed of 25-30 WPM

  • Capability to handle 40-60 calls per day with efficiency

  • Ability to be available for taking calls for 80% of your day.

  • Proficiency in basic computer knowledge and skills

  • Tactful handling and de-escalation of stressful situations

  • Adaptability in a dynamic environment

  • Adherence to policies and confidentiality requirements regarding Personally Identifiable Information (PII)

  • Consistent attendance record

Preferred Qualifications
  • High school diploma or general education degree (GED)

  • Previous related experience and/or training, or an equivalent combination

Shift Requirements
Our current needs include the following shifts:
  • 7:00 am - 3:30 pm CST, Monday - Friday; rotating 9:00am - 5:00pm CST Saturdays

  • 10:30 am - 7:00 pm CST, Monday - Friday; rotating 9:00am - 5:00pm CST Saturdays
  • Training schedule for the first two weeks will be 8:30am - 4:30pm CST, Monday - Friday. Once training is complete the employee will begin their permanent schedule.

Remote Work
Remote work is available for candidates whose internet service speeds consistently meet a minimum of 30 Mbps download and upload. Work computers can be supplied.
If you are a personable, professional, and customer-oriented individual with good people skills, we invite you to apply for this opportunity as an Inbound Customer Service Representative at Arrowhead Promotion and Fulfillment Co. Join our team and grow your career with us!
Equal Opportunity Employer Statement
Arrowhead Promotion and Fulfillment Co. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all qualified applicants, regardless of background.

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