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Home Customer Service Jobs in Minnesota (NOW HIRING)

West Shore Home

Customer Service Specialist

Minneapolis, MN · On-site

$25 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Job Summary: The Customer Service Specialist will support all Customer Service-related functions in the ...

West Shore

Customer Service Specialist

Minneapolis, MN · On-site

$25 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Job Summary: The Customer Service Specialist will support all Customer Service-related functions in the ...

Minnesota Jobs

Customer Service

Albert Lea, MN · On-site

$11.50 - $14.40/hr

Customer Service At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle ... Home Positions that Report to you: None Primary Duties and Responsibilities: * Provides prompt ...

HyVee

Customer Service

Lakeville, MN · On-site

$13.50 - $16.80/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing ... Home Positions that Report to you: None Primary Duties and Responsibilities * Provides prompt ...

Hy-Vee Food Stores

Customer Service

Lakeville, MN · On-site

$13.50 - $16.80/hr

Customer Service Department: Grocery FLSA: Non-Exempt General Function Responsible for processing ... Home Positions that Report to you: None Primary Duties and Responsibilities * Provides prompt ...

HyVee

Customer Service

Albert Lea, MN

$11.50 - $14.40/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing ... Home Positions that Report to you: None Primary Duties and Responsibilities * Provides prompt ...

Hy-Vee, Inc.

Customer Service

Albert Lea, MN · On-site

$11.50 - $14.40/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing ... Home Positions that Report to you: None Primary Duties and Responsibilities * Provides prompt ...

Hy-Vee Food Stores

Customer Service

Albert Lea, MN · On-site

$11.50 - $14.40/hr

Customer Service Department: Grocery FLSA: Non-Exempt General Function Responsible for processing ... Home Positions that Report to you: None Primary Duties and Responsibilities * Provides prompt ...

Hero Home Services

Customer Service Representative

Minneapolis, MN · On-site

$16.75 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Representative (CSR) Bloomington, MN | Full-Time | Entry-Level | Growth Opportunity At Hero, we're more than a service provider--we're a trusted partner in delivering comfort, safety ...

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All JobsHome Customer Service JobsHome Customer Service Jobs in Minnesota

Home Customer Service information

See Minnesota salary details

$9

$18

$26

How much do home customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for home customer service in Minnesota is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

Can you work home customer service from home?

Home customer service jobs are commonly available as remote positions, allowing employees to work from their own homes. These roles typically require good communication skills, a reliable internet connection, and sometimes specific software or certifications. Many companies offer flexible schedules for remote customer service representatives.

What are the key skills and qualifications needed to thrive as a home customer service representative?

To thrive as a Home Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency is typically required. Patience, active listening, and a customer-oriented attitude are crucial soft skills for building rapport and resolving issues effectively. These qualifications and skills ensure efficient service delivery, customer satisfaction, and positive brand representation from a remote environment.

What are some common challenges faced by home customer service representatives, and how can they effectively handle them?

Home Customer Service representatives often encounter challenges such as managing high call volumes, handling difficult customers, and staying motivated while working remotely. To overcome these, it's important to develop strong communication and problem-solving skills, utilize provided scripts and resources, and maintain a structured daily routine. Regular check-ins with supervisors and team members can also help foster a sense of connection and provide support when dealing with complex issues.

What is the difference between Home Customer Service vs Home Technical Support?

AspectHome Customer ServiceHome Technical Support
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma; technical certifications often preferred
Work EnvironmentCustomer calls, emails, or chats from home; focus on service and satisfactionRemote troubleshooting; technical problem-solving for customers
Employer & Industry UsageRetail, telecom, utilities, and service providersIT, internet providers, electronics companies

Home Customer Service and Home Technical Support roles both operate remotely and require strong communication skills. However, Home Customer Service focuses on general customer inquiries and satisfaction, while Home Technical Support involves troubleshooting technical issues. Both roles are essential in customer-facing industries but differ in technical expertise and daily tasks.

What is a home customer service representative?

A Home Customer Service representative is a professional who provides support to customers by handling inquiries, resolving issues, and assisting with orders or services—all from a remote or home-based location. They typically communicate with customers via phone, email, or chat, ensuring a positive experience and efficient resolution of concerns. This role requires strong communication skills, patience, and the ability to work independently while following company policies and procedures.

What are popular job titles related to Home Customer Service jobs in Minnesota?

For Home Customer Service jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Home Customer Service jobs in Minnesota look for?

The top searched job categories for Home Customer Service jobs in Minnesota are:

What cities in Minnesota are hiring for Home Customer Service jobs?

Cities in Minnesota with the most Home Customer Service job openings:

Home Customer Service jobs near you
Infographic showing various Home Customer Service job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,293 per year, or $18.4 per hour.

Customer Service Specialist

West Shore Home

Minneapolis, MN • On-site

$25 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Position: Customer Service Specialist
Location: 8201 Brooklyn Blvd #100, Minneapolis, MN 55445
Schedule: Monday-Friday, 7:30AM-4:00PM (Full-Time)
Who We Are:
West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Flooring, Windows, and Doors. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!
Job Summary:
The Customer Service Specialist will support all Customer Service-related functions in the assigned branch. This position will be accountable for providing a 5-star experience to customers regarding post-installation services by using best judgement calls and knowledge of all products to diagnose and schedule service visits.
Key Role Accountabilities:
  • Accountable for providing 5-star customer service to West Shore Home's customers regarding post-installation services.
  • Responds to customer requests (that arrive via phone, email, text, website, or through other Company employees) for support due to issues relating to post-installation services.
  • Reaches out to customers whose installation appointments have resulted as Service Required to verify scope of service needed and arrange for service appointment.
  • Attend and facilitate the mandatory morning Customer Service huddle by following the Customer Service Representative morning huddle agenda.
  • Provides data and feedback to the General Manager, Customer Service Managers, In-Home Sales Manager, and Installation Managers on all service-related issues.

Minimum Requirements:
  • High School Diploma or equivalent required.
  • Experience with Salesforce preferred.
  • Strong written and verbal communication skills.

Benefits:
  • Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
  • 401(k) Retirement Plan with company match
  • HSA plan with company match
  • Paid holidays and paid time off (PTO)
  • Employee Referral Program
  • Employee Discount Program

Compensation:
  • The approximate hourly pay for this position is $25-$27 per hour. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.

Culture and Community:
We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits.
West Shore Home strives to Bring Happiness to Every Home® and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: https://westshorehome.com/community/
#CorpNM
It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.

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