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Customer Service Jobs in Minnesota (NOW HIRING)

Customer Service

Blooming Prairie, MN ยท On-site

$15.75 - $21.25/hr

Customer Service Reports to: Customer Service Manager FLSA status: Exempt (salary) Jobs Supervised: none Job Summary Provides sales and product support by receiving and responding to customer ...

Customer Service

Maple Grove, MN ยท On-site

$40K - $60K/yr

  • Medical

  • Life

  • Retirement

  • PTO

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not ...

Customer Service

Blooming Prairie, MN

$15.75 - $21.25/hr

Customer Service Reports to: Customer Service Manager FLSA status: Exempt (salary) Jobs Supervised: none Job Summary Provides sales and product support by receiving and responding to customer ...

Customer Service

Blooming Prairie, MN ยท On-site

$15.75 - $21.25/hr

Customer Service Reports to: Customer Service Manager FLSA status: Exempt (salary) Jobs Supervised: none Job Summary Provides sales and product support by receiving and responding to customer ...

Customer Service

Albert Lea, MN ยท On-site

$11.50 - $14.40/hr

Customer Service At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting ...

Customer Service

Lakeville, MN ยท On-site

$13.50 - $16.80/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry ...

Customer Service

Lakeville, MN ยท On-site

$13.50 - $16.80/hr

Customer Service Department: Grocery FLSA: Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry ...

New

Customer Service

Albert Lea, MN ยท On-site

$11.50 - $14.40/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry ...

Customer Service

Albert Lea, MN ยท On-site

$11.50 - $14.40/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry ...

Customer Service

Albert Lea, MN ยท On-site

$11.50 - $14.40/hr

Customer Service Department: Grocery FLSA: Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry ...

New

Customer Service

Hugo, MN ยท On-site

$12 - $18/hr

Customer Service Hugo, Minnesota, North Star Pizza Company, Inc. About Us North Star Pizza is a 27 store franchise that is looking to expand and grow. This will allow for unlimited potential for ...

Customer Service

Hugo, MN ยท On-site

$12 - $18/hr

This will allow for unlimited potential for growth within our company Customer Service Representative Domino's NOW HIRING NEW SMILES Are you a self starter and LOVES pizza? WE ARE THE PLACE FOR YOU.

Customer Service

Hugo, MN ยท On-site

$12 - $18/hr

This will allow for unlimited potential for growth within our company Customer Service Representative Domino's NOW HIRING NEW SMILES Are you a self starter and LOVES pizza? WE ARE THE PLACE FOR YOU.

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Customer Service information

See Minnesota salary details

$9

$18

$26

How much do customer service jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer service in Minnesota is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, problem-solving abilities to address issues efficiently, patience to handle difficult situations calmly, empathy to understand customer needs, and active listening to accurately respond to inquiries. These skills help ensure positive customer experiences and are often complemented by familiarity with customer service tools and protocols.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is an example of a customer service job?

An example of a customer service job is a customer service representative, who interacts with customers to address inquiries, resolve issues, and provide information about products or services. These roles often require communication skills, patience, and familiarity with customer management tools like CRM software.

What are good paying customer service jobs?

Customer service jobs that tend to offer higher pay include roles such as customer service managers, technical support specialists, and account managers, often requiring relevant experience or specialized skills. These positions may also involve working in industries like technology, finance, or healthcare, where higher compensation is common. Advanced certifications or bilingual abilities can further increase earning potential.
What are the most commonly searched types of Customer Service jobs in Minnesota? The most popular types of Customer Service jobs in Minnesota are:
What cities in Minnesota are hiring for Customer Service jobs? Cities in Minnesota with the most Customer Service job openings:
Infographic showing various Customer Service job openings in Minnesota as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,293 per year, or $18.4 per hour.

$40K - $60K/yr

Other

Medical, Life, Retirement, PTO

Posted 9 days ago


Job description

Customer Service Representative

Tyler Engquist - State Farm Agency, located in Maple Grove, MN is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent. If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.

Responsibilities include but not limited to:

  • Answer phones and greet clients
  • Establish customer relationships and follow up with customers, as needed
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Use a customer-focused, needs-based review process to educate customers about insurance options

You will receive:

  • Base Salary $40,000 - $60,000 depending on licensing and experience
  • Commission on inside sales
  • Paid Time Off (vacation and personal/sick days)
  • Life insurance
  • Health insurance
  • Retirement
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office

Requirements:

  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Ability to work in a team environment
  • Ability to assess customer needs and conduct effective interviews
  • Ability to effectively relate to a customer
  • Property Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.