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Spectrum Customer Service Jobs in Minnesota (NOW HIRING)

National Dentex

Customer Service Representative

Saint Cloud, MN

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We offer a full spectrum of specialized products, services, and technologies to address any dental ... We are seeking to fill a number of key positions within our organization including this Customer ...

NDX

Customer Service Representative

Saint Cloud, MN · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We offer a full spectrum of specialized products, services, and technologies to address any dental ... We are seeking to fill a number of key positions within our organization including this Customer ...

NDX

Customer Service Representative

Saint Augusta, MN · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We offer a full spectrum of specialized products, services, and technologies to address any dental ... We are seeking to fill a number of key positions within our organization including this Customer ...

Abbott

Customer Service II

Little Canada, MN · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service II Location : St. Paul, MN Duration : 12 Month Shift : 9AM - 5:30PM 100% On-Site ... Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading ...

National Dentex

Customer Service Representative

Saint Augusta, MN · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We offer a full spectrum of specialized products, services, and technologies to address any dental ... We are seeking to fill a number of key positions within our organization including this Customer ...

Abbott

Customer Service II

Little Canada, MN · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service II Location: St. Paul, MN Duration: 7 Months 100% Onsite Summary Receives and ... Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading ...

SPECTRUM

Service Technician

Atwater, MN · On-site

$20/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

SPECTRUM

Service Technician

Pennock, MN

$20/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

SPECTRUM

Service Technician

Willmar, MN · On-site

$20/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

SPECTRUM

Service Technician

Spicer, MN · On-site

$20/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

SPECTRUM

Field Service Technician

Pennock, MN

$20/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

SPECTRUM

Field Service Technician

Willmar, MN

$20/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

SPECTRUM

Field Service Technician

Atwater, MN · On-site

$20/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

SPECTRUM

Field Service Technician

Spicer, MN · On-site

$20/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

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All JobsSpectrum Customer Service JobsSpectrum Customer Service Jobs in Minnesota

Spectrum Customer Service information

See Minnesota salary details

$9

$18

$26

How much do spectrum customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for spectrum customer service in Minnesota is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What is a Spectrum Customer Service?

A Spectrum Customer Service job involves assisting customers with inquiries related to their Spectrum services, including billing, technical support, and account management. Representatives handle customer concerns, troubleshoot service issues, and provide solutions to ensure a positive experience. Strong communication skills and a customer-focused approach are essential. The role may be based in a call center or involve remote support, depending on the position.

What are the key skills and qualifications needed to thrive in Spectrum Customer Service?

To thrive as a Spectrum Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is often required. Patience, active listening, and a customer-focused attitude are key soft skills that set high performers apart. These qualities are essential for effectively resolving customer issues, ensuring satisfaction, and maintaining company reputation in a fast-paced environment.

What are some common challenges faced by Spectrum Customer Service representatives, and how can they be managed?

Spectrum Customer Service representatives often encounter high call volumes and customers with a range of technical or billing concerns. Managing these challenges requires adaptability, effective stress management, and the ability to remain calm and helpful under pressure. Regular training and supportive supervision are provided to help employees handle complex situations and stay updated on system changes. Working as part of a collaborative team also provides opportunities to share tips and successful strategies. Spectrum values teamwork and ongoing development to foster a positive environment for both employees and customers.

Does Spectrum Customer Service pay employees well?

Spectrum Customer Service representatives typically earn hourly wages that are around or slightly below industry averages for customer support roles, with additional benefits such as health insurance and paid time off. Compensation can vary based on experience, location, and shift differentials, but overall, pay is considered competitive for entry-level positions in the telecommunications sector.

Is Spectrum customer service a good job?

Spectrum customer service roles involve assisting customers with technical issues and account management, often requiring strong communication and problem-solving skills. The job typically offers full-time hours, training, and opportunities for advancement, but may include high call volume and performance targets. Overall, it can be a stable entry-level position for those interested in the telecommunications industry.

What are popular job titles related to Spectrum Customer Service jobs in Minnesota?

For Spectrum Customer Service jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Spectrum Customer Service jobs in Minnesota look for?

The top searched job categories for Spectrum Customer Service jobs in Minnesota are:

Spectrum Customer Service jobs near you
Infographic showing various Spectrum Customer Service job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,293 per year, or $18.4 per hour.

Customer Service Representative

National Dentex

Saint Cloud, MN

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

National Dentex rating

7.2

Company rating: 7.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

81st of 120 rated laboratories

Job description

Join National Dentex - a leading healthcare organization specializing in the dental industry! We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50 labs throughout the country. We are seeking to fill a number of key positions within our organization including this Customer Service Representative opportunity at NDX Thoele Dental Laboratory in St. Cloud, MN. 

The regular hours for this position are from 7:30 AM to 5:00 PM Monday through Thursday, 7:30 AM to 11:30 AM on Fridays, and subject to change from time to time. 

This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!  

Primary Responsibilities and Essential Functions of the Position:

  • Answer phones in a timely manner
  • Process outgoing calls in a timely manner
  • Troubleshoot technical issues, including shade, material, poor impressions and missing items or information
  • Build solid relationships with staff members in customer offices as well as dental lab
  • Analyze remakes by customer and ensure any issues are resolved
  • Enter/schedule IOS cases
  • Responsible for Pricing
  • Account Receivables backup
  • All other duties as assigned

Skills and Abilities Required:

  • Must be able to read, write, speak and understand English
  • Must have computer skills including typing and familiarity with Microsoft Office products
  • Verbally communicate via telephone-maintaining a positive demeanor
  • Verbally communicate with all levels of staff-maintaining a positive demeanor
  • Takes initiative
  • Listening Skills
  • Attention to detail and accuracy

Minimum Education and Experience Required:

  • Required: High school diploma or equivalent
  • Preferred: Minimum 5 years of experience in a dental environment or call center

Hazardous Materials or Equipment Used:

  • General office equipment

Physical Requirements:

  • Perform tasks at multiple workstations-standing and sitting for extended periods of time.
  • Push, pull, lift, and/or carry up to 25 pounds

What National Dentex employees say

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