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Spectrum Customer Service Jobs in Minnesota (NOW HIRING)

Abbott

Customer Service II

Little Canada, MN · On-site

$20 - $22/hr

Customer Service II Location: St. Paul, MN Duration: 7 Months 100% Onsite Summary Receives and ... Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading ...

Abbott

Customer Service Associate II

New Brighton, MN · On-site

$16.45 - $32.95/hr

Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading ... Associate II, Customer Service - St. Paul, MN The shift for this role is 10am to 6:30pm Monday ...

Abbott

Customer Service Associate II

New Brighton, MN · On-site

$16.45 - $32.95/hr

Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading ... Associate II, Customer Service - St. Paul, MN The shift for this role is 10am to 6:30pm Monday ...

Abbott

Customer Service Associate II

New Brighton, MN

$16.45 - $32.95/hr

Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading ... Associate II, Customer Service - St. Paul, MN The shift for this role is 10am to 6:30pm Monday ...

SPECTRUM

Retail Sales Specialist - Part-Time

Austin, MN · On-site

$18/hr

As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in ...

SPECTRUM

Retail Sales Specialist

Waite Park, MN · On-site

$18/hr

As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in ...

SPECTRUM

Business Account Executive

Marshall, MN · On-site

$36K/yr

Collaborate with other business groups to ensure seamless order execution and exceptional customer service * Attend sales meetings and training sessions to stay current with Spectrum's products and ...

SPECTRUM

Business Account Executive

Willmar, MN · On-site

$36K/yr

Collaborate with other business groups to ensure seamless order execution and exceptional customer service * Attend sales meetings and training sessions to stay current with Spectrum's products and ...

SPECTRUM

Retail Sales Specialist

Mankato, MN · On-site

$18/hr

As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in ...

SPECTRUM

Retail Sales Specialist

Willmar, MN · On-site

$18/hr

As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in ...

SPECTRUM

Business Account Executive

Duluth, MN · On-site

$39K/yr

Collaborate with other business groups to ensure seamless order execution and exceptional customer service * Attend sales meetings and training sessions to stay current with Spectrum's products and ...

SPECTRUM

Supply Chain Technician

Saint Joseph, MN · On-site

$20/hr

By supplying technicians, retailers, and contractors with the resources they need, you maintain Spectrum's mission and goals to provide our customers with best-in-class products and services. You ...

SPECTRUM

Field Sales

Waite Park, MN

$27K/yr

... Spectrum services like internet, TV, and mobile while building a long and rewarding career.  How You'll Make an Impact    * Acquire new residential customers by visiting assigned leads and ...

SPECTRUM

Territory Sales

Waite Park, MN

$27K/yr

... Spectrum services like internet, TV, and mobile while building a long and rewarding career.  How You'll Make an Impact    * Acquire new residential customers by visiting assigned leads and ...

SPECTRUM

Entry Level Sales

Duluth, MN

$27K/yr

... Spectrum services like internet, TV, and mobile while building a long and rewarding career.  How You'll Make an Impact    * Acquire new residential customers by visiting assigned leads and ...

SPECTRUM

Residential Sales Representative

Duluth, MN

$27K/yr

... Spectrum services like internet, TV, and mobile while building a long and rewarding career.  How You'll Make an Impact    * Acquire new residential customers by visiting assigned leads and ...

SPECTRUM

Territory Sales

Duluth, MN

$27K/yr

... Spectrum services like internet, TV, and mobile while building a long and rewarding career.  How You'll Make an Impact    * Acquire new residential customers by visiting assigned leads and ...

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Spectrum Customer Service information

See Minnesota salary details

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$18

$26

How much do spectrum customer service jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for spectrum customer service in Minnesota is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What are some common challenges faced by Spectrum Customer Service representatives, and how can they be managed?

Spectrum Customer Service representatives often encounter high call volumes and customers with a range of technical or billing concerns. Managing these challenges requires adaptability, effective stress management, and the ability to remain calm and helpful under pressure. Regular training and supportive supervision are provided to help employees handle complex situations and stay updated on system changes. Working as part of a collaborative team also provides opportunities to share tips and successful strategies. Spectrum values teamwork and ongoing development to foster a positive environment for both employees and customers.

How much does Spectrum pay their customer service agents?

Spectrum customer service agents typically earn an hourly wage ranging from $15 to $20, depending on experience and location. The role often includes benefits such as health insurance and paid time off, and may require proficiency with customer management tools and communication skills.

What is a Spectrum Customer Service job?

A Spectrum Customer Service job involves assisting customers with inquiries related to their Spectrum services, including billing, technical support, and account management. Representatives handle customer concerns, troubleshoot service issues, and provide solutions to ensure a positive experience. Strong communication skills and a customer-focused approach are essential. The role may be based in a call center or involve remote support, depending on the position.

Is getting hired at Spectrum hard?

Getting hired for a Spectrum Customer Service position typically involves meeting basic qualifications, completing an application, and passing interviews and background checks. The hiring process can vary in length but generally requires good communication skills and customer service experience. Candidates who demonstrate reliability and problem-solving abilities tend to have a better chance of being hired.

What are the key skills and qualifications needed to thrive in the Spectrum Customer Service position, and why are they important?

To thrive as a Spectrum Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is often required. Patience, active listening, and a customer-focused attitude are key soft skills that set high performers apart. These qualities are essential for effectively resolving customer issues, ensuring satisfaction, and maintaining company reputation in a fast-paced environment.

Is Spectrum call center a good job?

Spectrum customer service roles typically involve handling customer inquiries, troubleshooting technical issues, and providing support via phone or chat. The job often requires strong communication skills, patience, and familiarity with company products, with schedules that may include evenings and weekends. Compensation and work environment can vary, but it generally offers opportunities for skill development and advancement within the company.

What is the starting pay for Spectrum?

The starting pay for a Spectrum Customer Service representative typically ranges from $15 to $20 per hour, depending on location and experience. Entry-level roles may also include benefits such as health insurance and paid time off. Pay rates can vary based on regional labor markets and company policies.
What are popular job titles related to Spectrum Customer Service jobs in Minnesota? For Spectrum Customer Service jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Spectrum Customer Service jobs in Minnesota look for? The top searched job categories for Spectrum Customer Service jobs in Minnesota are:
Spectrum Customer Service jobs near you
Infographic showing various Spectrum Customer Service job openings in Minnesota as of July 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,293 per year, or $18.4 per hour.
Customer Service II

Customer Service II

Abbott

Little Canada, MN • On-site

$20 - $22/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 24 days ago

Abbott rating

7.9

Company rating: 7.9 out of 10

Based on 136 frontline employees who took The Breakroom Quiz

156th of 528 rated manufacturers

Job description

Title: Customer Service II
Location: St. Paul, MN
Duration: 7 Months
100% Onsite
Summary
Receives and processes customer rental and purchase orders in accordance with established procedures. Interprets and clarifies customer orders for the shipping department, creates relevant shipping paperwork, communicates waybill information, and traces lost shipments. Maintains customer contact until the shipment is received at the destination.
  • Follows up and resolves order discrepancies, credit holds, training requirements, or product availability issues when appropriate with the guidance of the team lead/Supervisor. Communicates to our customers on order status, expected release dates, or requirements needed to fulfill orders.
  • Provides and communicates inventory status updates and support. Researches and prepares billing correction requests to ensure proper billing and corrects commission payments on all devices. Provides accurate entry and field support for the clinical procedure calendar when required.
  • Keeps current on all products offered by the company. Monitors, understands, and implements changes in regulatory requirements or CS processes.
  • Responsible for obtaining approvals, issuing and tracking returns, and ensuring the issuance of credits based on procedures. Works with customers to expedite the return through to resolution. Receives and responds to customer product complaints, determines the validity of the warranty period, processes credits, and works with internal personnel to schedule installs, ship replacements, or loaned equipment to address immediate customer needs.
  • Performs consignment inventory initial set-up, audits, and troubleshoots discrepancies through to resolution with external customers. May generate reports on inventory and consignment products for field or management distribution.
  • Maintains Accounts and Contacts in ERP and CRM Databases, including maintenance and updates. Consults and strategizes with management regarding identifying key hospital personnel for future product opportunities and customer needs.

Required Qualifications
  • High school diploma
  • Minimum of two or more years of demonstrated experience in a customer service or closely related environment.
  • Nice to Have
  • Specialized training/equivalent related experience.

Consultants Eligible Benefits Upon Waiting Period:
  • Medical and Prescription Drug Plans
  • Dental Plan
  • Vision Plan
  • Health Savings Account (for High-Deductible Health Plans)
  • Flexible Spending Accounts (Health, Limited Purpose, Dependent Care, Commuter Parking and Commuter Transit)
  • Supplemental Life Insurance
  • Short Term Disability (coverage varies by state)
  • Long Term Disability
  • Critical Illness, Hospital coverage, Accident Insurance
  • MetLife Legal, MetLife ID Fraud, and MetLife Pet Insurance
  • 401(k)

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines.
Working together, Abbott and Talent Solutions partner to deliver top talent for contingent roles at Abbott, building better and healthier lives. Abbott believes all employees are essential to creating life-changing breakthroughs, performing key duties to create life-changing breakthroughs.
  • Published on 04 May 2026, 1:52 PM

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