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Customer Service Jobs in Minnesota (NOW HIRING)

Edison Electric, Inc.

CSR - Customer Service Rep

Minneapolis, MN · On-site

$23 - $28/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Edison Electric Inc. in Minneapolis, MN is looking for a self-motivated, client-driven person to join our office as a full-time CSR - Customer Service Rep. If you have a cheerful attitude, flexible ...

CGS Publishing Technologies International, LLC

Be Seen First

Customer Service Representative (CSR)

Plymouth, MN · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide customer service support by answering incoming calls and directing them to the appropriate personnel * Perform daily sales order entry, invoice, and RMA processing * Ensuring timely response ...

Buttercream Cakes

Customer Service

Saint Paul, MN

$20 - $22/hr

Support the front of the house with organizing orders, ensuring the orders go through the order process appropriately. Back of the house--bridge between the production crew and the front of the house.

New

Hero Home Services

Customer Service Representative

Minneapolis, MN · On-site

$16.75 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Representative (CSR) Bloomington, MN | Full-Time | Entry-Level | Growth Opportunity At Hero, we're more than a service provider--we're a trusted partner in delivering comfort, safety ...

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Showing results 21-40

All JobsCustomer Service JobsCustomer Service Jobs in Minnesota

Customer Service information

See Minnesota salary details

$9

$18

$26

How much do customer service jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer service in Minnesota is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, problem-solving abilities to address issues efficiently, patience to handle difficult situations calmly, empathy to understand customer needs, and active listening to accurately respond to inquiries. These skills help ensure positive customer experiences and are often complemented by familiarity with customer service tools and protocols.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is an example of a customer service job?

An example of a customer service job is a customer service representative, who interacts with customers to address inquiries, resolve issues, and provide information about products or services. These roles often require communication skills, patience, and familiarity with customer management tools like CRM software.

What are good paying customer service jobs?

Customer service jobs that tend to offer higher pay include roles such as customer service managers, technical support specialists, and account managers, often requiring relevant experience or specialized skills. These positions may also involve working in industries like technology, finance, or healthcare, where higher compensation is common. Advanced certifications or bilingual abilities can further increase earning potential.
More about Customer Service jobs
What are the most commonly searched types of Customer Service jobs in Minnesota? The most popular types of Customer Service jobs in Minnesota are:
What are popular job titles related to Customer Service jobs in Minnesota? For Customer Service jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Customer Service jobs in Minnesota look for? The top searched job categories for Customer Service jobs in Minnesota are:
What cities in Minnesota are hiring for Customer Service jobs? Cities in Minnesota with the most Customer Service job openings:
Customer Service jobs near you
Infographic showing various Customer Service job openings in Minnesota as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,293 per year, or $18.4 per hour.

Customer Service Specialist

Minnesota Service Cooperatives

Fergus Falls, MN

$28.51/hr

Full-time

PTO

Posted 16 days ago

Job description

NOTICE OF POSITION OPENING
Customer Service Specialist
The Customer Service Specialist will provide administrative and customer service support to the associated departments of the Executive Director of Strategic Growth & Engagement. This position will welcome visitors to the central office and ensure a consistent and positive experience for customers while supporting the administrative, financial and operational functions of the department.
Eden Prairie is a diverse school with over 1,400 employees serving approximately 9,100 students.  The district is recognized for its quality initiatives and its leadership in educational programming.
Please see the attached job description for complete details of this position.
 








POSITION:

 Customer Service Specialist 

LOCATION:

 Administrative Services Center

CLASSIFICATION

 CLASS LVL 5
RATE OF PAY:

 $28.51/hour


HOURS PER DAY:

 8 hours/day

DAYS PER YEAR

 260 days
START & ENDING TIME:

 8:00 am - 5:00 pm
PAID HOLIDAYS  12 days (inclusive of 3 Floating Holidays) PERSONAL LEAVE  4 days VACATION  10 days SICK LEAVE  12 days
QUALIFICATIONS:
Please see the attached job description for more details about this position.

Education/Certification:

  • An Associate's degree or higher in Business Administration, Business Management, Customer Service, or a related field preferred.
  • 3-5 years of experience for those without a degree.

 Experience:                                         

  • Experience building relationships with and supporting key stakeholders and department leaders while performing a wide range of administrative duties
  • Providing exceptional customer service and training others in effective customer service strategies in a fast-paced and sometimes challenging environment
  • Collaborating with cross-functional teams

 Qualifications:                                    

  • Multilingual experience (including English proficiency) highly preferred, especially Spanish- and/or Somali-speaking proficiency
  • Effective at working with people with diverse backgrounds and identities
  • Evidence of dependability, accuracy, attention to detail, meeting deadlines, and project-management and problem-solving skills
  • Effective communication and interpersonal skills necessary to establish and maintain effective working relationships with a wide range of students, staff, families, and external partners
  • Ability to work independently in a fast-paced environment, handle multiple tasks simultaneously, manage sensitive and confidential issues, and/or refer issues to appropriate authority
  • Commitment to being a collaborative team player and working cross-departmentally to achieve common goals
  • Excellent grammar, spelling, punctuation and proofreading skills

Applications Preferred by:

This position will remain open until filled; however, applicants are encouraged to submit their applications right away. 


This position is part of the CLASS Unit of the Eden Prairie School District.
Please click this link to learn more about our district:  http://www.edenpr.org
Please click the APPLY button above to begin your application for this position.  
Equal Opportunity Employer
Eden Prairie Public Schools is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable Equal Opportunity laws, directives and regulations of Federal, State and Local governing bodies or agencies. Eden Prairie Public Schools does not discriminate against any employee or applicant on the basis of race, color, creed, religion, national origin, sex, marital status, status with regard to public assistance, membership or activity in a local commission, disability, sexual orientation or age. 









Minnesota Service Cooperatives logo

About Minnesota Service Cooperatives

Sourced by ZipRecruiter

Minnesota Service Cooperatives (MSC) is a distinguished organization based in Saint Paul, MN, US, committed to serving the public sector across the state. Operating on the larger sphere of public sector services, MSC's core operations revolve around administering cooperative procurement, education, health, and risk management services for its members. Carrying a remarkable heritage originating from a statutory establishment in 1976, they are divided into seven geographical areas to distinctively serve cities, counties, schools and non-profit entities.

Industry

Public administration

Company size

201 - 500 Employees

Headquarters location

Saint Paul, MN, US

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