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Customer Service Jobs in Minnesota (NOW HIRING)

CGS Publishing Technologies International, LLC

Be Seen First

Customer Service Representative (CSR)

Plymouth, MN · On-site

$17 - $23/hr

Provide customer service support by answering incoming calls and directing them to the appropriate personnel * Perform daily sales order entry, invoice, and RMA processing * Ensuring timely response ...

Buttercream Cakes

Customer Service

Saint Paul, MN · On-site

$16.25 - $22/hr

Support the front of the house with organizing orders, ensuring the orders go through the order process appropriately. Back of the house--bridge between the production crew and the front of the house.

Buttercream Cakes

Customer Service

Saint Paul, MN · On-site

$16.25 - $22/hr

Support the front of the house with organizing orders, ensuring the orders go through the order process appropriately. Back of the house--bridge between the production crew and the front of the house.

Marudas Print Services and Promotional Products

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Customer Service Representative

Saint Paul, MN · On-site

$20 - $25/hr

Proven experience in customer service * Strong communication skills (verbal and written) with the ability to clearly articulate ideas and listen, prioritize and multi-task * Proficiency with all ...

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Showing results 21-40

All JobsCustomer Service JobsCustomer Service Jobs in Minnesota

Customer Service information

See Minnesota salary details

$9

$18

$26

How much do customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer service in Minnesota is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Minnesota?

The most popular types of Customer Service jobs in Minnesota are:

What are popular job titles related to Customer Service jobs in Minnesota?

For Customer Service jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Minnesota look for?

The top searched job categories for Customer Service jobs in Minnesota are:

What cities in Minnesota are hiring for Customer Service jobs?

Cities in Minnesota with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,293 per year, or $18.4 per hour.

Customer Service Representative

Spee-Dee Delivery Service

Saint Cloud, MN • On-site

$18 - $20/hr

Full-time

Dental, Life, Retirement, PTO

Posted 21 days ago

Spee-Dee Delivery rating

7.0

Company rating: 7.0 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

30th of 64 rated delivery companies

Job description

Spee Dee Delivery is a family owned and operated company that was started in 1978 by Donald and Sylvia Weeres. Our core business is in standard, next-day, ground delivery. The corporate headquarters and main sort facility is located in St. Cloud, MN. We currently employ over 1,800 employees company wide and over the years we have expanded throughout the Midwest.Job SummaryThe Customer Service Representative will receive, investigate, and respond to all customer inquiries regarding shipments, service, and concerns.Hours and WagesMonday-Friday, 7:00AM-4:00PM or 9:00AM-6:00PM$18.00-$20.00 per hour, based on experienceDuties and ResponsibilitiesConfer with customers via telephone or email in order to trace packages and arrange deliveriesObtain details of customer complaints or complimentsContact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustmentsAct as a liaison between customers and drivers to resolve delivery issuesCommunicate with the claims department and branch managers to resolve discrepanciesRetrieve manifests and other shipper information to aid the process of tracing shipmentsDocument and record mis-deliveries, follow-ups, and alternate delivery addressesPerform other related duties as assignedSkills and AbilitiesExcellent verbal and written communication skillsAttention to detail and accuracyKnowledge of basic computer skillsProfessional telephone etiquette and good listening skillsEducation and ExperienceAt least 18 years of ageHigh school diploma or equivalent preferredCustomer service, administrative, or clerical experience preferredPhysical RequirementsProlonged periods sitting at a desk, working on a computer, and answering the phoneMust be able to lift up to 15 pounds at timesBenefitsHealth Insurance, Dental Insurance, Life Insurance, Paid Time Off (PTO), Employee Assistance Program, 401(k) Plan, Quarterly Bonuses, and more.EEO and Affirmative Action StatementSpee Dee Delivery Service, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or protected Veteran status. Must be able to pass a criminal background check. 
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