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Telephone Customer Service Jobs in Minnesota (NOW HIRING)

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Customer Service

Blooming Prairie, MN · On-site

$15.75 - $21.25/hr

Customer Service Department: Customer Service Reports to: Customer Service Manager FLSA status ... receiving and responding to customer telephone calls to ensure a high level of customer ...

Minimizer

Customer Service

Blooming Prairie, MN · On-site

$15.75 - $21.25/hr

Customer Service Department: Customer Service Reports to: Customer Service Manager FLSA status ... receiving and responding to customer telephone calls to ensure a high level of customer ...

Minimizer

Customer Service

Blooming Prairie, MN

$15.75 - $21.25/hr

Customer Service Department: Customer Service Reports to: Customer Service Manager FLSA status ... receiving and responding to customer telephone calls to ensure a high level of customer ...

Minnesota Jobs

Customer Service

Oakdale, MN · On-site

$16.50 - $20.60/hr

Customer Service At Hy-Vee, we believe the shortest distance between two people is a smile. We're ... Answer the telephone and use the intercom system using appropriate procedures * Remove trash in a ...

Minnesota Jobs

Customer Service

Rochester, MN · On-site

$13.50 - $16.80/hr

Customer Service At Hy-Vee, we believe the shortest distance between two people is a smile. We're ... Answer the telephone and use the intercom system using appropriate procedures * Remove trash in a ...

Hy-Vee Food Stores

Customer Service

Rochester, MN · On-site

$13.50 - $16.80/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Answer the telephone and use the intercom system using appropriate procedures * Remove trash in a ...

HyVee

Customer Service

Rochester, MN

$13.50 - $16.80/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Answer the telephone and use the intercom system using appropriate procedures * Remove trash in a ...

HyVee

Customer Service

Marshall, MN

$11.50 - $14.40/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Answer the telephone and use the intercom system using appropriate procedures * Remove trash in a ...

HyVee

Customer Service

Marshall, MN

$14.50 - $18.15/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Answer the telephone and use the intercom system using appropriate procedures * Remove trash in a ...

HyVee

Customer Service

Oakdale, MN · On-site

$16.50 - $20.60/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Answer the telephone and use the intercom system using appropriate procedures * Remove trash in a ...

Hy-Vee, Inc.

Customer Service

Rochester, MN · On-site

$13.50 - $16.80/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Answer the telephone and use the intercom system using appropriate procedures * Remove trash in a ...

Hy-Vee, Inc.

Customer Service

Oakdale, MN · On-site

$16.50 - $20.60/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Answer the telephone and use the intercom system using appropriate procedures * Remove trash in a ...

Hy-Vee Food Stores

Customer Service

Oakdale, MN · On-site

$16.50 - $20.60/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Answer the telephone and use the intercom system using appropriate procedures * Remove trash in a ...

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All JobsTelephone Customer Service JobsTelephone Customer Service Jobs in Minnesota

Telephone Customer Service information

See Minnesota salary details

$9

$18

$26

How much do telephone customer service jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for telephone customer service in Minnesota is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What is a telephone customer service representative?

Telephone customer service representatives are professionals who assist customers over the phone by answering questions, resolving issues, processing orders, and providing information about products or services. They are the first point of contact for many businesses and play a key role in ensuring customer satisfaction. These representatives use communication and problem-solving skills to address customer needs efficiently and maintain a positive company image. They may work in call centers or remotely, handling a variety of inquiries and concerns.

What are the key skills and qualifications needed to thrive as a telephone customer service representative?

To thrive as a Telephone Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is essential. Patience, active listening, and a calm demeanor are standout soft skills for handling diverse customer interactions. These skills ensure efficient issue resolution, customer satisfaction, and a positive company image.

What are some common challenges faced by telephone customer service representatives, and how can they be managed effectively?

Telephone Customer Service representatives often encounter challenges such as handling difficult or upset customers, managing high call volumes, and resolving complex issues quickly. To manage these challenges, it's important to develop strong communication and active listening skills, remain patient and empathetic, and utilize any scripts or knowledge bases provided by the company. Support from supervisors and collaboration with team members can also help in sharing solutions and best practices, making the work environment more supportive and efficient.

What is the difference between Telephone Customer Service vs Call Center Representative?

AspectTelephone Customer ServiceCall Center Representative
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or remote; direct customer interaction via phoneCall centers; high-volume inbound/outbound calls
Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, sales, customer support
Search & Comparison IntentCustomer service roles involving phone supportCall center jobs focusing on high call volume

While both roles involve phone-based customer interactions, Telephone Customer Service emphasizes personalized support and problem-solving, often in a one-on-one setting. Call Center Representatives typically handle high call volumes, focusing on efficiency and standardized responses. Both roles require similar skills and credentials but differ mainly in work environment and scope of interaction.

How to get hired for remote telephone customer service?

To get hired for remote telephone customer service, candidates should have strong communication skills, a quiet work environment, and reliable internet. Employers often look for previous customer service experience, familiarity with CRM tools, and the ability to handle inquiries professionally, with some roles requiring specific certifications or training.

What are popular job titles related to Telephone Customer Service jobs in Minnesota?

For Telephone Customer Service jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Telephone Customer Service jobs in Minnesota look for?

The top searched job categories for Telephone Customer Service jobs in Minnesota are:

What cities in Minnesota are hiring for Telephone Customer Service jobs?

Cities in Minnesota with the most Telephone Customer Service job openings:

Telephone Customer Service jobs near you
Infographic showing various Telephone Customer Service job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,293 per year, or $18.4 per hour.

Customer Service Representative

Spee-Dee Delivery Service

Saint Cloud, MN • On-site

$18 - $20/hr

Full-time

Dental, Life, Retirement, PTO

Posted 16 days ago

Spee-Dee Delivery rating

7.0

Company rating: 7.0 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

31st of 64 rated delivery companies

Job description

Spee Dee Delivery is a family owned and operated company that was started in 1978 by Donald and Sylvia Weeres. Our core business is in standard, next-day, ground delivery. The corporate headquarters and main sort facility is located in St. Cloud, MN. We currently employ over 1,800 employees company wide and over the years we have expanded throughout the Midwest.Job SummaryThe Customer Service Representative will receive, investigate, and respond to all customer inquiries regarding shipments, service, and concerns.Hours and WagesMonday-Friday, 7:00AM-4:00PM or 9:00AM-6:00PM$18.00-$20.00 per hour, based on experienceDuties and ResponsibilitiesConfer with customers via telephone or email in order to trace packages and arrange deliveriesObtain details of customer complaints or complimentsContact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustmentsAct as a liaison between customers and drivers to resolve delivery issuesCommunicate with the claims department and branch managers to resolve discrepanciesRetrieve manifests and other shipper information to aid the process of tracing shipmentsDocument and record mis-deliveries, follow-ups, and alternate delivery addressesPerform other related duties as assignedSkills and AbilitiesExcellent verbal and written communication skillsAttention to detail and accuracyKnowledge of basic computer skillsProfessional telephone etiquette and good listening skillsEducation and ExperienceAt least 18 years of ageHigh school diploma or equivalent preferredCustomer service, administrative, or clerical experience preferredPhysical RequirementsProlonged periods sitting at a desk, working on a computer, and answering the phoneMust be able to lift up to 15 pounds at timesBenefitsHealth Insurance, Dental Insurance, Life Insurance, Paid Time Off (PTO), Employee Assistance Program, 401(k) Plan, Quarterly Bonuses, and more.EEO and Affirmative Action StatementSpee Dee Delivery Service, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or protected Veteran status. Must be able to pass a criminal background check. 
Job Posted by ApplicantPro

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