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At Home Inbound Customer Service Jobs (NOW HIRING)

Afni

Inbound Customer Service Representative

Tucson, AZ · On-site

$17 - $17.50/hr

Career paths start at $17.50 per hour plus bonus (This includes an hourly base rate of $17.00 and ... This position is for wireless customer service, where you will handle inbound calls from customers ...

Afni

Inbound Customer Service Representative

Tucson, AZ · On-site

$17 - $17.50/hr

Career paths start at $17.50 per hour plus bonus (This includes an hourly base rate of $17.00 and ... This position is for wireless customer service, where you will handle inbound calls from customers ...

Afni

Inbound Customer Service Representative

Tucson, AZ · On-site

$17/hr

Career paths start at $17.50 per hour plus bonus (This includes an hourly base rate of $17.00 and ... This position is for wireless customer service, where you will handle inbound calls from customers ...

Afni

Inbound Customer Service Representative

Tucson, AZ · On-site

$17/hr

Career paths start at $17.50 per hour plus bonus (This includes an hourly base rate of $17.00 and ... This position is for wireless customer service, where you will handle inbound calls from customers ...

MCI Careers

Inbound Customer Service Agent

Las Cruces, NM · On-site

$12 - $14.10/hr

At MCI we are committed to fostering an environment where professionals can build meaningful ... Previous customer service experience is an advantage but not required. ABOUT MCI (PARENT COMPANY ...

Ecco Group

Claims-Inbound Customer Service

Sanford, FL · On-site

Salary: 15 Customer Service Agent Extended Warranty Support $15/hr. | Start Date: July 6, 2026 Job Summary: Were looking for a reliable, professional, and detail-oriented Customer Service Agent to ...

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At Home Inbound Customer Service information

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How much do at home inbound customer service jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for at home inbound customer service in the United States is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an At Home Inbound Customer Service Representative, and why are they important?

To thrive as an At Home Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and reliable internet connectivity are essential for the role. Patience, active listening, and adaptability are important soft skills that help build rapport with customers and handle a variety of inquiries effectively. These skills and qualities are crucial for delivering excellent customer experiences and maintaining client satisfaction in a remote setting.

How does working as an At Home Inbound Customer Service representative differ from traditional call center roles?

As an At Home Inbound Customer Service representative, you'll handle customer inquiries and resolve issues from the comfort of your home, rather than commuting to a centralized call center. This setup often provides more flexibility in scheduling but also requires strong self-discipline and a quiet, well-equipped workspace. While you'll work independently, you'll still be part of a virtual team, regularly communicating with supervisors and peers through digital platforms. Collaboration and support are typically provided via chat systems, video calls, and online resources, so being proactive in seeking help and staying connected is important for success.

What is the difference between At Home Inbound Customer Service vs At Home Technical Support?

AspectAt Home Inbound Customer ServiceAt Home Technical Support
CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma; technical knowledge or certifications may be required
Work EnvironmentHome office, handling customer inquiries via phone or chatHome office, providing technical assistance for products or services
Employer & IndustryRetail, telecom, service providersIT, electronics, software companies
Search & Comparison IntentCustomer service roles, inbound support jobsTechnical support roles, troubleshooting jobs

At Home Inbound Customer Service primarily involves assisting customers with general inquiries, orders, or account issues, focusing on communication skills. In contrast, At Home Technical Support requires technical knowledge to troubleshoot and resolve product or service issues. Both roles are performed remotely and often require similar credentials, but they serve different customer needs and industries.

What are At Home Inbound Customer Service jobs?

At Home Inbound Customer Service jobs involve working remotely, usually from your own home, to assist customers who contact a company with questions, concerns, or requests. These roles primarily handle incoming calls, emails, or chats, providing support, troubleshooting issues, and sometimes processing orders or returns. Employees are typically required to have a quiet workspace, a reliable internet connection, and good communication skills. Many companies provide the necessary training and equipment for these positions. The flexibility and work-from-home nature make this job appealing to people seeking remote work opportunities.
More about At Home Inbound Customer Service jobs
What cities are hiring for At Home Inbound Customer Service jobs? Cities with the most At Home Inbound Customer Service job openings:
What are the most commonly searched types of Inbound Customer Service jobs? The most popular types of Inbound Customer Service jobs are:
What states have the most At Home Inbound Customer Service jobs? States with the most job openings for At Home Inbound Customer Service jobs include:
What job categories do people searching At Home Inbound Customer Service jobs look for? The top searched job categories for At Home Inbound Customer Service jobs are:
At Home Inbound Customer Service jobs near you
Inbound Customer Service Representative

Inbound Customer Service Representative

Afni

Tucson, AZ

$17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Afni rating

7.1

Company rating: 7.1 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

17th of 72 rated call and contact centers

Job description

Career paths start at $17.50 per hour plus bonus (This includes an hourly base rate of $17.00 and an on-site differential of .50 an hour).

This role is on-site at our Tucson facility. Please apply only if you are able to work in person at our Tucson location.

Why start building your career at Afni?

We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. Stability! - We’ve been in business since 1936, so you can be sure the career you start today will still be here tomorrow.


What do we offer?

A paid training program, a leadership team that believes in you, and a supportive team culture. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.


What can you expect from your work at Afni?

This position is for wireless customer service, where you will handle inbound calls from customers seeking assistance with their wireless accounts.  In addition to resolving inquiries, troubleshooting, and making account changes; this role plays a key part in identifying opportunities to enhance the customer's experience through upselling wireless products and services - such as plan upgrades, device features, add-ons, and promotions tailored to meet their needs. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance. 

What do we expect from you as part of this team?

You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.


How can you join the Afnimazing team?

You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview!

  • What are the qualifications to be a Customer Service Representative at Afni?  

    • Six months of customer service experience 
    • Must be 18 years of age 
    • Must have GED or High School Diploma 
    • Must be legally permitted to work in the United States 

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