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How much do work from home comcast customer service representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for work from home comcast customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the work from home Comcast customer service representative position?

To excel as a Work From Home Comcast Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center platforms, and comfortable use of home office technology is typically required. Strong interpersonal skills, patience, and the ability to stay organized while working independently will help you stand out. These competencies ensure you can deliver outstanding customer experiences, resolve issues efficiently, and maintain productivity in a remote environment.

What are the typical daily responsibilities of a work from home Comcast customer service representative?

As a Work From Home Comcast Customer Service Representative, your daily responsibilities will include responding to customer inquiries by phone, chat, or email, troubleshooting issues, and providing information about products and services. You'll also update customer accounts, process service requests, and collaborate virtually with team members and supervisors to resolve more complex cases. Managing your time effectively and staying organized in a remote setting are key to ensuring customer satisfaction and meeting performance goals. Regular training sessions and team meetings may be part of your week to keep you updated on new procedures and offerings. This role requires a proactive approach to customer care while maintaining a customer-focused, professional demeanor.

What is a work from home Comcast customer service representative?

A Work From Home Comcast Customer Service Representative assists customers with billing inquiries, technical support, and account management from a remote location. They handle calls, chats, or emails to resolve customer concerns efficiently while ensuring a positive experience. Representatives are provided with training, equipment, and company support to perform their duties effectively. This role requires strong communication skills, problem-solving abilities, and a quiet workspace.

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Work From Home Comcast Customer Service Representative jobs near you
Infographic showing various Work From Home Comcast Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative - Work from home

GlowTouch Technologies

Remote

$17.25/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

New

Job description

Customer Service Representative

UnifyCX is growing and we are looking for an experienced and extraordinary Customer Service Representative to join our motivated and ambitious Work from Home team. Unique schedules! Pay Rate: Bilingual: $17.25 per hour English: $16 per hour Additional Benefits: UnifyCX offers a comprehensive benefits package that includes health, life, vision, and dental insurance, as well as a 4% max matching 401K, and other financial opportunity options. Shifts: Training Hours: M-F 8:00 am – 4:30 pm CST Training duration: 3.5 Weeks Hours of Operation: M-F 7 am – 10 pm CST; Sat 8 am – 5 pm CST All schedules following training will fall within the above Hours of Operation.

What Will You Do? As a Customer Service Representative, you will be the front line in providing a remarkable experience for our members. Our Customer Service Representatives are responsible for identifying opportunities and providing solutions to address our customers' needs. The overall goal of each experience is to support new and existing customers and provide them with solutions through proven sales techniques.

Ideal candidates for this position will be outgoing, intelligent, dependable, and ready to take their career to the next level with a growing company. We are seeking an individual who has outstanding customer service and goal driven sales techniques and is eager to put a smile into every interaction. This position will be Work From Home; however, you must reside in one of the following areas: San Antonio, TX or Louisville, KY to be considered.

In this position, you will:

  • Effectively communicate with customers over the phone and through various electronic channels for accessing account information and product offerings
  • Provide extraordinary customer service to build positive rapport on every interaction.
  • Consistently meets or exceeds daily, monthly, and quarterly sales goals.
  • Follow customers through authentication and call quality standards.
  • Receive inbound calls for upsell of products and services to existing customers.
  • Some outbound calls as needed.
  • Consistently present a professional image while conveying a positive and customer service experience.
  • Manage your time effectively to keep up with the incoming calls from the queue.
  • Work independently and maintain productivity.
  • Maintain current knowledge of and follow all policies and procedures while ensuring protection of customer confidentiality and privacy.
  • Accurately document information exchanged during each call.
  • Promote products and services; consistently cross-sell products at every opportunity.
  • Effectively probe to discover customer needs.
  • Other duties as assigned by management.

Who You Are: To be considered, candidates are expected to have the following:

  • Minimum 6 months of customer service experience in a contact center environment.
  • Great listening skills and customer focused sales approach.
  • Excellent communication skills and professional telephone demeanor.
  • Strong computer skills and ability to learn new applications.
  • Strong organizational and time-management skills.
  • Exceptional attention to detail.
  • Availability to work Monday through Saturday between 8 AM – 11 PM EST.

Who We Are: UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman CX through a powerful blend of strategy, omnichannel support, analytics, and AI-driven tools like recruitment AI, agent study buddy, voice of the customer (VoC), and automatic QA. Our engagement model prioritizes measurable results, like CES and retention, over outdated SLAs. With a focus on automation, talent enablement, strategic partnerships, and strict data protection, UnifyCX delivers scalable, personalized, and compliant solutions that create real business impact. UnifyCX is a certified minority-owned business and an EOE employer who welcomes diversity.

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