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How much do bilingual customer service sales representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for bilingual customer service sales representative in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a bilingual customer service sales representative?

To thrive as a Bilingual Customer Service Sales Representative, you need fluency in at least two languages, strong sales acumen, and excellent customer service abilities, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center platforms, and basic office applications is expected in this role. Outstanding interpersonal skills, active listening, and cultural sensitivity help you build rapport and trust with a diverse customer base. These skills and qualities are essential for effectively resolving issues, driving sales, and ensuring customer satisfaction across different markets.

What is the difference between Bilingual Customer Service Sales Representative vs Bilingual Customer Support Specialist?

AspectBilingual Customer Service Sales RepresentativeBilingual Customer Support Specialist
Primary RoleSales and customer engagement, promoting products/servicesProviding technical or product support, resolving issues
Work EnvironmentCall centers, retail, sales officesHelp desks, technical support centers, online chat
Required SkillsSales techniques, communication, language proficiencyProblem-solving, technical knowledge, communication
Employer UsageRetailers, telecom, service providersTech companies, service providers, software firms

While both roles require bilingual skills and customer interaction, the Bilingual Customer Service Sales Representative focuses on sales and promoting products, whereas the Bilingual Customer Support Specialist emphasizes technical support and issue resolution. Your choice depends on whether you prefer sales-driven or support-focused work within customer service.

What are some common challenges faced by bilingual customer service sales representatives, and how can they be effectively managed?

Bilingual Customer Service Sales Representatives often encounter challenges such as managing high call volumes, handling complex customer inquiries in multiple languages, and balancing sales targets with quality service. Effective time management, strong communication skills, and cultural sensitivity are essential to overcome these obstacles. Many companies provide training and peer support to help representatives refine their skills and stay motivated, offering opportunities for advancement into supervisory or specialized roles for those who consistently perform well.

What is a bilingual customer service sales representative?

Bilingual Customer Service Sales Representatives are professionals who assist customers and promote sales using two or more languages. They handle customer inquiries, resolve issues, and provide product or service information over the phone, via email, or in person. Their language skills enable them to serve a diverse customer base, helping businesses expand their reach and improve customer satisfaction. Additionally, they may be responsible for upselling or cross-selling products to meet sales goals.
More about Bilingual Customer Service Sales Representative jobs
What cities are hiring for Bilingual Customer Service Sales Representative jobs? Cities with the most Bilingual Customer Service Sales Representative job openings:
What job categories do people searching Bilingual Customer Service Sales Representative jobs look for? The top searched job categories for Bilingual Customer Service Sales Representative jobs are:
Bilingual Customer Service Sales Representative jobs near you
Infographic showing various Bilingual Customer Service Sales Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Bilingual Customer Service & Sales Support

TalentBridge

Peachtree Corners, GA • On-site

$14.75 - $18.50/hr

Other

Posted 6 days ago

Job description

Bilingual Customer Service & Sales Support Representative (Spanish/English)
About the Opportunity
A well-established and growing construction supply company is seeking a Bilingual Customer Service & Sales Support Representative to join its team. This is an excellent opportunity for a customer-focused professional who enjoys building relationships, supporting sales efforts, and working in a fast-paced environment. The ideal candidate is fluent in both English and Spanish and is passionate about delivering exceptional service to contractors, business customers, and internal teams.
Key Responsibilities
  • Serve as the first point of contact for walk-in, phone, and email customers, providing professional and friendly service in both English and Spanish.
  • Assist customers with product inquiries, pricing, order placement, and order status updates.
  • Prepare customer quotes, process sales orders, and accurately enter information into the company's ERP system.
  • Process payments and remittances while maintaining accurate records.
  • Support outside sales representatives by preparing quotes, researching products, coordinating supplier information, and assisting with customer follow-up.
  • Maintain an organized, well-stocked showroom and ensure merchandise is displayed professionally.
  • Resolve customer concerns promptly and professionally while maintaining a high level of customer satisfaction.
  • Build strong relationships with customers to encourage repeat business and identify opportunities for additional sales.
  • Collaborate with warehouse, purchasing, and sales teams to ensure timely and accurate order fulfillment.
  • Perform general administrative and customer service duties as assigned.
Qualifications
  • Fluent in Spanish and English (spoken and written) required.
  • Previous customer service, inside sales, retail sales, or account support experience preferred.
  • Experience in construction, industrial distribution, building materials, or related industries is a plus, but not required.
  • Strong communication and interpersonal skills with the ability to build customer relationships.
  • Excellent organizational skills with the ability to prioritize multiple tasks in a fast-paced environment.
  • Comfortable using Microsoft Office and learning ERP or order management systems.
  • Positive attitude, strong attention to detail, and a proactive approach to problem-solving.
  • Ability to work independently while contributing to a collaborative team environment.

What We're Looking For
We're looking for someone who enjoys helping customers, thrives in a busy environment, and takes pride in delivering outstanding service. This individual should be eager to learn, motivated to support sales growth, and comfortable communicating with a diverse customer base in both English and Spanish. If you enjoy working with people, solving problems, and being part of a growing organization, we'd love to hear from you.
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