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How much do bilingual customer service sales representative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for bilingual customer service sales representative in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a bilingual customer service sales representative?

To thrive as a Bilingual Customer Service Sales Representative, you need fluency in at least two languages, strong sales acumen, and excellent customer service abilities, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center platforms, and basic office applications is expected in this role. Outstanding interpersonal skills, active listening, and cultural sensitivity help you build rapport and trust with a diverse customer base. These skills and qualities are essential for effectively resolving issues, driving sales, and ensuring customer satisfaction across different markets.

What is the difference between Bilingual Customer Service Sales Representative vs Bilingual Customer Support Specialist?

AspectBilingual Customer Service Sales RepresentativeBilingual Customer Support Specialist
Primary RoleSales and customer engagement, promoting products/servicesProviding technical or product support, resolving issues
Work EnvironmentCall centers, retail, sales officesHelp desks, technical support centers, online chat
Required SkillsSales techniques, communication, language proficiencyProblem-solving, technical knowledge, communication
Employer UsageRetailers, telecom, service providersTech companies, service providers, software firms

While both roles require bilingual skills and customer interaction, the Bilingual Customer Service Sales Representative focuses on sales and promoting products, whereas the Bilingual Customer Support Specialist emphasizes technical support and issue resolution. Your choice depends on whether you prefer sales-driven or support-focused work within customer service.

What are some common challenges faced by bilingual customer service sales representatives, and how can they be effectively managed?

Bilingual Customer Service Sales Representatives often encounter challenges such as managing high call volumes, handling complex customer inquiries in multiple languages, and balancing sales targets with quality service. Effective time management, strong communication skills, and cultural sensitivity are essential to overcome these obstacles. Many companies provide training and peer support to help representatives refine their skills and stay motivated, offering opportunities for advancement into supervisory or specialized roles for those who consistently perform well.

What is a bilingual customer service sales representative?

Bilingual Customer Service Sales Representatives are professionals who assist customers and promote sales using two or more languages. They handle customer inquiries, resolve issues, and provide product or service information over the phone, via email, or in person. Their language skills enable them to serve a diverse customer base, helping businesses expand their reach and improve customer satisfaction. Additionally, they may be responsible for upselling or cross-selling products to meet sales goals.
More about Bilingual Customer Service Sales Representative jobs
What cities are hiring for Bilingual Customer Service Sales Representative jobs? Cities with the most Bilingual Customer Service Sales Representative job openings:
What job categories do people searching Bilingual Customer Service Sales Representative jobs look for? The top searched job categories for Bilingual Customer Service Sales Representative jobs are:
Bilingual Customer Service Sales Representative jobs near you
Infographic showing various Bilingual Customer Service Sales Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Bilingual Auto Glass Customer Service & Sales Representative

Auto Glass Colorado Inc

Commerce City, CO • On-site

$20/hr

Full-time

Retirement, PTO

Re-posted 17 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

Bilingual Auto Glass Customer Service & Sales RepresentativePosition: Bilingual Customer Service & Sales Representative (English/Spanish)
Company: Auto Glass USA / Auto Glass Colorado
Pay: $20.00 per hour guaranteed OR commission, whichever is higher
Schedule: Full-Time
Position Overview
We are seeking a motivated, bilingual (English/Spanish) Customer Service & Sales Representative to join our growing team. This role is responsible for both inbound and outbound sales efforts, helping customers with auto glass replacement, windshield repair, ADAS calibration services, and related products.
The ideal candidate is energetic, customer-focused, comfortable making outbound calls, and driven by earning commission through strong sales performance.
Key Responsibilities
Customer Service
  •  Answer incoming phone calls, texts, emails, and online inquiries. 
  •  Assist customers with scheduling auto glass services. 
  •  Provide pricing, product information, and service recommendations. 
  •  Resolve customer concerns professionally and professionally. 
  •  Deliver an exceptional customer experience on every interaction. 
Sales
  •  Convert inbound inquiries into scheduled appointments and sales. 
  •  Conduct outbound sales calls to prospective, current, and former customers. 
  •  Follow up on estimates and unsold opportunities. 
  •  Promote windshield replacement, chip repair, ADAS calibrations, wiper blades, and related services. 
  •  Build and maintain relationships with customers and referral sources. 
  •  Meet or exceed sales and performance goals. 
Administrative Duties
  •  Accurately enter customer information and orders into company software. 
  •  Verify vehicle and insurance information when applicable. 
  •  Coordinate schedules with technicians and dispatch. 
  •  Process payments and maintain accurate records. 
  •  Follow company procedures and documentation requirements. 
Qualifications
  •  Fluent in both English and Spanish (required). 
  •  Strong communication and customer service skills. 
  •  Sales experience preferred but not required. 
  •  Comfortable making outbound sales calls. 
  •  Basic computer proficiency. 
  •  Positive attitude, self-motivated, and dependable. 
  •  Ability to multitask in a fast-paced environment. 
Compensation
  • $20.00 per hour guaranteed OR commission, whichever is greater.
  •  Unlimited earning potential through commission. 
  •  Paid training. 
  •  Advancement opportunities. 
  •  Team-oriented work environment. 
Ideal Candidate
The ideal candidate enjoys talking with people, solving problems, and closing sales. They are motivated by performance-based earnings, take pride in providing excellent customer service, and are eager to contribute to the growth of the company.
Join our team and help customers get safely back on the road while building a rewarding sales career.