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Bilingual Customer Service Sales Representative Jobs

UNIVISTA INSURANCE

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Customer Service Sales Representative

Miami, FL · On-site

$14 - $18/hr

Bilingual Customer Service Representative Position Overview: We are seeking a highly motivated and ... Attend necessary sales and customer service training sessions. * Execute local store marketing ...

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Bilingual Customer Service Sales Representative information

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How much do bilingual customer service sales representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for bilingual customer service sales representative in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a bilingual customer service sales representative?

To thrive as a Bilingual Customer Service Sales Representative, you need fluency in at least two languages, strong sales acumen, and excellent customer service abilities, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center platforms, and basic office applications is expected in this role. Outstanding interpersonal skills, active listening, and cultural sensitivity help you build rapport and trust with a diverse customer base. These skills and qualities are essential for effectively resolving issues, driving sales, and ensuring customer satisfaction across different markets.

What is the difference between Bilingual Customer Service Sales Representative vs Bilingual Customer Support Specialist?

AspectBilingual Customer Service Sales RepresentativeBilingual Customer Support Specialist
Primary RoleSales and customer engagement, promoting products/servicesProviding technical or product support, resolving issues
Work EnvironmentCall centers, retail, sales officesHelp desks, technical support centers, online chat
Required SkillsSales techniques, communication, language proficiencyProblem-solving, technical knowledge, communication
Employer UsageRetailers, telecom, service providersTech companies, service providers, software firms

While both roles require bilingual skills and customer interaction, the Bilingual Customer Service Sales Representative focuses on sales and promoting products, whereas the Bilingual Customer Support Specialist emphasizes technical support and issue resolution. Your choice depends on whether you prefer sales-driven or support-focused work within customer service.

What are some common challenges faced by bilingual customer service sales representatives, and how can they be effectively managed?

Bilingual Customer Service Sales Representatives often encounter challenges such as managing high call volumes, handling complex customer inquiries in multiple languages, and balancing sales targets with quality service. Effective time management, strong communication skills, and cultural sensitivity are essential to overcome these obstacles. Many companies provide training and peer support to help representatives refine their skills and stay motivated, offering opportunities for advancement into supervisory or specialized roles for those who consistently perform well.

What is a bilingual customer service sales representative?

Bilingual Customer Service Sales Representatives are professionals who assist customers and promote sales using two or more languages. They handle customer inquiries, resolve issues, and provide product or service information over the phone, via email, or in person. Their language skills enable them to serve a diverse customer base, helping businesses expand their reach and improve customer satisfaction. Additionally, they may be responsible for upselling or cross-selling products to meet sales goals.
More about Bilingual Customer Service Sales Representative jobs
What cities are hiring for Bilingual Customer Service Sales Representative jobs? Cities with the most Bilingual Customer Service Sales Representative job openings:
What job categories do people searching Bilingual Customer Service Sales Representative jobs look for? The top searched job categories for Bilingual Customer Service Sales Representative jobs are:
Bilingual Customer Service Sales Representative jobs near you
Infographic showing various Bilingual Customer Service Sales Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Bilingual Customer Service Representative

Florida One Insurance

Hialeah, FL • On-site

$42K - $92K/yr

Full-time

Medical, Dental, Vision

Re-posted 7 days ago

Job description

Join Florida One Insurance as a Full-Time Bilingual Customer Service Representative - IN PERSONAre you passionate about helping people and fluent in both English and Spanish? Step into a dynamic, customer-focused role at Florida One Insurance, where your communication skills and dedication to service will be truly valued.As a Full-Time Bilingual Customer Service Representative, you'll work onsite in a fast-paced environment, directly supporting our diverse client base. You'll solve insurance-related issues, answer questions, and guide customers through their policies-making a real impact in their lives. Your bilingual skills will be key in creating strong, trusting relationships with clients from all backgrounds.Compensation & BenefitsWe offer a competitive salary ranging from $42,600 to $92,000 per year, based on your experience and performance. Plus, enjoy a comprehensive benefits package, including:Medical, Dental & Vision InsuranceLife InsurancePaid Time OffSupport and guidance through the insurance licensing processOpportunities for growth and developmentAbout Florida One InsuranceWith over a decade of experience, Florida One Insurance Agency specializes in personalized auto insurance solutions. Our team of dedicated agents is committed to helping clients navigate the complexities of insurance with confidence. We prioritize trust, transparency, and exceptional service-every time.Our Mission:To empower our clients with the knowledge and support needed to make informed decisions, building lasting relationships along the way.Your Role as a Bilingual Customer Service RepresentativeEach day brings something new. Your responsibilities will include:Responding to customer inquiries via phone, email, and in personAssisting with policy updates, claims, and general insurance questionsProviding clear, empathetic support in both English and SpanishCollaborating closely with our agent team to ensure a seamless customer experienceMaintaining accurate records and documentationYou'll be the friendly voice our clients trust-especially during stressful times-making empathy, patience, and professionalism essential to your success.What We're Looking ForTo thrive in this role, you should bring:Fluency in English and Spanish (verbal & written)Excellent verbal and written communication skillsA strong sense of empathy, professionalism, and customer serviceProblem-solving ability and attention to detailAdaptability in a fast-paced environmentA collaborative, team-oriented mindsetTake the Next Step in Your CareerIf you're ready to grow in a rewarding customer service role and make a difference in your community, we'd love to hear from you. Apply today and become part of a team that puts people first-every day.