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Work From Home Comcast Customer Service Representative Jobs

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

Sagility LLC

$15/hr

Work from Home: Customer Service Representative (Healthcare) Elevate Your Career with Sagility Sagility, a global leader in business process management, is dedicated to enhancing the member and ...

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How much do work from home comcast customer service representative jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for work from home comcast customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Work From Home Comcast Customer Service Representative position, and why are they important?

To excel as a Work From Home Comcast Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center platforms, and comfortable use of home office technology is typically required. Strong interpersonal skills, patience, and the ability to stay organized while working independently will help you stand out. These competencies ensure you can deliver outstanding customer experiences, resolve issues efficiently, and maintain productivity in a remote environment.

What are the typical daily responsibilities of a Work From Home Comcast Customer Service Representative?

As a Work From Home Comcast Customer Service Representative, your daily responsibilities will include responding to customer inquiries by phone, chat, or email, troubleshooting issues, and providing information about products and services. You'll also update customer accounts, process service requests, and collaborate virtually with team members and supervisors to resolve more complex cases. Managing your time effectively and staying organized in a remote setting are key to ensuring customer satisfaction and meeting performance goals. Regular training sessions and team meetings may be part of your week to keep you updated on new procedures and offerings. This role requires a proactive approach to customer care while maintaining a customer-focused, professional demeanor.

What is a Work From Home Comcast Customer Service Representative job?

A Work From Home Comcast Customer Service Representative assists customers with billing inquiries, technical support, and account management from a remote location. They handle calls, chats, or emails to resolve customer concerns efficiently while ensuring a positive experience. Representatives are provided with training, equipment, and company support to perform their duties effectively. This role requires strong communication skills, problem-solving abilities, and a quiet workspace.

More about Work From Home Comcast Customer Service Representative jobs
What cities are hiring for Work From Home Comcast Customer Service Representative jobs? Cities with the most Work From Home Comcast Customer Service Representative job openings:
What states have the most Work From Home Comcast Customer Service Representative jobs? States with the most job openings for Work From Home Comcast Customer Service Representative jobs include:
What job categories do people searching Work From Home Comcast Customer Service Representative jobs look for? The top searched job categories for Work From Home Comcast Customer Service Representative jobs are:
Work From Home Comcast Customer Service Representative jobs near you
Infographic showing various Work From Home Comcast Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 9% Locum Tenens, 44% As Needed, 13% Full Time, 1% Part Time, 31% Nights, and 2% Summer. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service - Work at Home

Customer Service - Work at Home

ibex

Hampton, VA • Remote

$14 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Overview

Start your career journey with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who actually listen. You'll make real connections, build new skills, and grow your career in a place that celebrates you.

About the role:

Customer Service Representatives will be working directly with the customer to answer general inquiries, address concerns, and assist with requests about products and services across multiple lines of business. The CSR must project a professional company image and provide superior customer service while working with customers through any of the customer contact channels.

Responsibilities

Your day to day will involve:

  • Resolving coordination of benefits inquires by analyzing patient activity (including enrollment, third party liability, claims attachments).
  • Having a comprehensive understanding of insurance coverage and being able to interpret and communicate accurate information.
  • Thoroughly and completely documenting all customer interactions.
  • Educating customers and dental professionals on eligibility, benefits, claims payment, and authorizations.
  • Educating on the usage and benefits of self-service tools.
  • Assisting members on gaining access to care by locating a network dentist or assignment to a primary care dentist.
  • Directing inquires to necessary departments or individuals when the resolution of the inquiry is beyond the span of control for this role.
  • Responding to customer inquiries in a courteous and professional manner.
  • Researching and consistently providing accurate information to resolve all member and provider inquiries through verbal and written communications through all channels including phone, email, web portal, and chat interactions.
  • Responding to and resolving internal and external complex customer inquiries.
  • Resolving claim payment inquiries by researching and analyzing patient activity and determining appropriate action to be taken.
  • Taking ownership of the resolution and setting expectation for follow up.
  • Ensuring resubmissions, stop payments, and voids are appropriately handled.
  • Meeting or exceeding individual, department, and client specific goals.
  • Understanding and adhering to all client administrative and contractual policies and procedures.
  • Suggesting ways to improve the service delivery processes contributing to the success of the organization.
  • Other duties as assigned.
Qualifications

Must Haves for Work at Home:

  • Private, distraction free workspace (not a shared/common area of the home)
  • Hard wired ethernet internet connection with minimum speeds of 50 Mbps Download / 10 Mbps Upload. (5G, hotspots, and satellite internet not supported)
  • Active wireless phone service
  • Must remain on camera during working hours

Eligible States

This role is currently limited to candidates residing in

Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, West Virginia, Wisconsin, and Wyoming.

Preferred:

  • Experience in healthcare or related industry experience
  • Medical/Dental terminology knowledge experience
  • Medicare/Medicaid knowledge
  • Claims/Billing and coding experience

Benefits:

  • Medical, Dental, and Vision insurance
  • 401(k) Retirement Savings Plan
  • Paid Time Off
  • Paid T-Mobile cell service
  • Employee referral program
  • Employee PerkSpot (discounts on retail, hotel, food, restaurants, car rental and much more!!)
Employment Type: FULL_TIME

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