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Associate Customer Engineer Jobs (NOW HIRING)

Optomec, Inc

Customer Support Engineer

Albuquerque, NM · On-site

Associate's degree in Engineering or a related field or equivalent experience * Working knowledge of simple DC circuits and test procedures * Preferred some security clearance * Proven experience in ...

Dexcom

Associate Customer Experience Manager

$14.75 - $20.50/hr

The Associate Customer Insights Manager is a key member of Dexcom's Global Customer Insights team ... Experience designing, programming, deploying, and maintaining customer surveys, including ...

Optomec Inc

Customer Support Engineer

Albuquerque, NM · On-site

Associate's degree in Engineering or a related field or equivalent experience * Working knowledge of simple DC circuits and test procedures * Preferred some security clearance * Proven experience in ...

KLA Corporation

Customer Support Engineer

Malta, NY · On-site

$29.19 - $49.62/hr

The Customer Service Engineer represents the company to the customer and assumes accountability for ... Minimum Qualifications Associates or work experience of 3 years. Base Pay Range: $29.19 - $49.62 ...

KLA

Customer Support Engineer

Malta, NY · On-site

$29.19 - $49.62/hr

The Customer Service Engineer represents the company to the customer and assumes accountability for ... Minimum Qualifications Associates or work experience of 3 years. Base Pay Range: $29.19 - $49.62 ...

Orbotech

Customer Support Engineer

Malta, NY · On-site

$29.19 - $49.62/hr

The Customer Service Engineer represents the company to the customer and assumes accountability for ... Minimum Qualifications Associates or work experience of 3 years. Base Pay Range: $29.19 - $49.62 ...

Orbotech

Customer Support Engineer

Malta, NY · On-site

$29.19 - $49.62/hr

The Customer Service Engineer represents the company to the customer and assumes accountability for ... Minimum Qualifications Bachelor's Level Degree or Associate's Level Degree and 3 years experience ...

KLA

Customer Support Engineer

Malta, NY · On-site

$29.19 - $49.62/hr

The Customer Service Engineer represents the company to the customer and assumes accountability for ... Minimum Qualifications Bachelor's Level Degree or Associate's Level Degree and 3 years experience ...

KLA Corporation

Customer Support Engineer

Malta, NY

$29.19 - $49.62/hr

The Customer Service Engineer represents the company to the customer and assumes accountability for ... Minimum Qualifications Bachelor's Level Degree or Associate's Level Degree and 3 years experience ...

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Associate Customer Engineer information

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$41.5K

$82.6K

$132K

How much do associate customer engineer jobs pay per year?

As of Aug 26, 2026, the average yearly pay for associate customer engineer in the United States is $82,636.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $95,000.00 per year, depending on experience, location, and employer.

What does an associate customer engineer do?

An Associate Customer Engineer is responsible for providing technical support and solutions to customers, often working with hardware, software, or cloud-based products. They assist clients with troubleshooting, installations, and product optimizations, ensuring customers can effectively use the company's technology. Typically, they work closely with senior engineers and account teams to resolve issues and improve customer satisfaction. This entry-level role is ideal for those looking to build a career in technical support, IT, or engineering.

What are the key skills and qualifications needed to thrive as an associate customer engineer?

To thrive as an Associate Customer Engineer, you need a solid understanding of IT systems, troubleshooting skills, and a relevant technical degree or certification. Familiarity with customer support platforms, ticketing systems, and diagnostic tools such as remote desktop applications is typically required. Strong communication, problem-solving ability, and a customer-oriented mindset are crucial soft skills for success. These skills and qualities are important because they enable effective resolution of technical issues while ensuring positive customer experiences.

What are some common challenges faced by an associate customer engineer when supporting clients, and how can they be effectively addressed?

Associate Customer Engineers often encounter challenges such as troubleshooting complex technical issues under tight deadlines and communicating technical solutions to non-technical clients. Success in this role requires strong problem-solving skills, adaptability, and the ability to collaborate closely with both internal engineering teams and external customers. Building rapport with clients and proactively following up on solutions can help foster trust and ensure customer satisfaction. Continuous learning and staying up-to-date with product updates are also key to overcoming technical hurdles efficiently.

What is the difference between Associate Customer Engineer vs Customer Support Engineer?

AspectAssociate Customer EngineerCustomer Support Engineer
Required CredentialsBachelor's degree in engineering or related field, technical certificationsTechnical knowledge, certifications may vary, often less formal education required
Work EnvironmentOn-site and client-facing, involved in technical implementationsRemote or on-site, primarily troubleshooting and support
Employer & Industry UsageTech companies, hardware/software providers, consulting firmsIT service providers, software companies, tech support centers

The Associate Customer Engineer typically has a more technical role involving client interactions and implementation tasks, often requiring specific certifications and a background in engineering. Customer Support Engineers focus on troubleshooting, resolving technical issues, and providing ongoing support. Both roles are essential in tech industries but differ mainly in their scope of responsibilities and work environment.

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Associate Customer Engineer jobs near you
Infographic showing various Associate Customer Engineer job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $82,636 per year, or $39.7 per hour.

Customer Service Engineer

Human Castle LLC

Tonawanda, NY • On-site

Full-time

Re-posted 27 days ago

Job description

Human Castle is supporting a global capital equipment manufacturing company in the acquisition of a Customer Service Engineer. This exciting role is a permanent-hire position which comes with one of the best benefits packages in the area and includes dual yearly bonuses.

Key Details:

  • Coordinate/support repairs and services of capital equipment valued in the multi-millions of dollars
  • Execute expertise on equipment and maintain vendor relationships
  • Spearhead equipment rebuild/refurbishment activities for clients
  • Work hand-in-hand with Strategic Account Managers
  • USE SAP to manage projects, materials, parts and more
  • Support global Customer Service teams
  • Support Business Development and Sales teams
  • Leading or supporting capital equipment upgrade projects
  • Handle warranty processing

Required:

  • Associate's Degree in Engineering or related
  • 2 years of experience in Engineering related field

Preferred:

  • Bachelor's Degree in Engineering or related
  • Experience supporting customers and clients

Company will NOT provide sponsorship now or in the future. U.S. Persons only apply.