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Ambulatory Service Representative information

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$18

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$192

How much do ambulatory service representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for ambulatory service representative in the United States is $50.95, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $25.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Ambulatory Service Representative, and why are they important?

To thrive as an Ambulatory Service Representative, you need strong organizational skills, attention to detail, and experience with patient scheduling and registration, often supported by a high school diploma or equivalent. Familiarity with electronic medical records (EMR) systems, insurance verification tools, and standard office software is typically required. Outstanding interpersonal skills, professionalism, and the ability to multitask in a fast-paced environment help individuals excel in this role. These skills and qualities are vital to ensure efficient clinic operations, accurate patient information handling, and a positive patient experience.

What job makes $10,000 a month without a degree?

Ambulatory Service Representatives typically do not earn $10,000 a month without specialized experience or certifications. High-paying roles in healthcare or sales, such as medical sales representatives or certain tech sales positions, can reach that level with relevant skills and experience, often without requiring a college degree. These roles usually involve strong communication skills, industry knowledge, and sometimes licensing or certifications.

What is the difference between Ambulatory Service Representative vs Medical Office Assistant?

AspectAmbulatory Service RepresentativeMedical Office Assistant
CredentialsHigh school diploma; some roles may require certification in medical billing or codingHigh school diploma; certification in medical assisting often preferred
Work EnvironmentOutpatient clinics, physician offices, ambulatory care settingsMedical offices, clinics, outpatient facilities
Job ResponsibilitiesPatient scheduling, insurance verification, front desk dutiesPatient intake, appointment scheduling, basic clinical tasks

Both roles involve patient interaction and administrative tasks in outpatient settings. The Ambulatory Service Representative primarily focuses on scheduling and insurance, while the Medical Office Assistant may perform additional clinical support. Understanding these differences helps in choosing the right career path in healthcare administration.

What are Ambulatory Service Representatives?

Ambulatory Service Representatives are healthcare professionals who work in outpatient clinics or medical offices, providing administrative and front-desk support to ensure smooth patient flow. Their responsibilities typically include greeting patients, scheduling appointments, verifying insurance information, and handling patient records. They serve as a key point of contact between patients and medical staff, helping to answer questions, resolve issues, and maintain a welcoming environment. Strong communication, organization, and customer service skills are essential for this role.

What are some common challenges faced by Ambulatory Service Representatives, and how can they be managed effectively?

Ambulatory Service Representatives often encounter challenges such as managing a high volume of patient interactions, handling sensitive information with confidentiality, and adapting to changes in scheduling or clinic workflows. Effective time management, strong communication skills, and familiarity with electronic health record systems are essential for managing these demands. Building positive relationships with both patients and clinical staff can also help create a supportive work environment and streamline daily operations.
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Ambulatory Service Representative jobs near you
Ambulatory Services Representative I

Ambulatory Services Representative I

Boston Medical Center

Boston, MA • On-site

$20.23 - $24.65/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Boston Medical Center rating

7.0

Company rating: 7.0 out of 10

Based on 105 frontline employees who took The Breakroom Quiz

476th of 995 rated hospitals

Job description

POSITION SUMMARY:
The incumbent is responsible for coordinating all the functions and activities related to ambulatory patient access including, but not limited to: front end customer service, patient registration, insurance/coverage verification, appointment scheduling, charge entry, and a variety of administrative duties in support of department (such as, handling forms, phones, filing, making appointments, photocopying, faxing, mailings, letters, reports, etc.).
Position: Ambulatory Services Representative I
Department: Ambulatory Float Pool
Schedule: Part Time (Rotate Day/Evening/Night, Weekends Only, Per-Diem Position that requires working a minimum of two days per month including Monday and Friday from 8:00 am - 4:30 pm.)
ESSENTIAL RESPONSIBILITIES / DUTIES:
Performs a wide variety of administrative duties to ensure proper functioning of assigned department including, but not limited to:
  • Reception & customer service
  • creating or verifying Master Patient Index (MPI)
  • registration demographics
  • visit management
  • appointment scheduling (including consults, tests, in-office procedures, follow-up visits and cross-booking interpreters, social services, radiology, etc.)
  • insurance/coverage verification
  • co-payment collection
  • front-end review and correcting registration & insurance edits
  • pre-authorization, referral coordination and referral reconciliation
  • Referral work lists

Provides a variety of administrative duties in support of the practice (such as handling forms, phones, filing, making appointments, photocopying, faxing, mailings, letters, reports, etc.).
Other related duties as needed.
JOB REQUIREMENTS
EDUCATION:
  • Associates degree (or equivalent) or
  • HS/GED plus at least two years relevant experience.

EXPERIENCE:
  • Experience working in a clinical setting preferred.

KNOWLEDGE AND SKILLS:
  • Excellent English communication skills (oral and written) and interpersonal skills are required to interact with internal and external contacts in a courteous and patient focused manner.
  • Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
  • Must be able to maintain strict confidentiality of all personal/health sensitive information.
  • Ability to effectively handle challenging situations and to balance multiple priorities.
  • Basic computer skills and knowledge of Microsoft Office applications (MS Word, Excel & Outlook) and web/internet is required. Experience with standard hospital registration & billing systems or ability to learn such systems is also required.

Compensation Range:
$20.23- $24.65
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

What Boston Medical Center employees say

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About Boston Medical Center

Sourced by ZipRecruiter

Boston Medical Center (BMC) is more than a hospital. It's a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible health services to all-and is the largest safety-net hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet - an integrated health care delivery systems that includes many community health centers. Join BMC today and help us achieve our Vision 2030 which is a long-term goal to make Boston the healthiest urban population in the world.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Boston, MA, US

Year founded

1996

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