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Ambulatory Service Representative Jobs in Riverside, CA

Rep-Lite

Medical Device Sales Representative - 80

Irvine, CA · On-site

$100K - $105K/yr

Support product trials and provide in-service education. * Develop physician champions within key ... Proven success selling into hospitals and ambulatory surgery centers. * Experience calling directly ...

Rep-Lite

Medical Device Sales Representative - 80

Orange, CA · On-site

$100K - $105K/yr

Support product trials and provide in-service education. * Develop physician champions within key ... Proven success selling into hospitals and ambulatory surgery centers. * Experience calling directly ...

UHS

Food Service Worker - Per Diem

Corona, CA · On-site

$15.50 - $19/hr

... representing more than 40 specialties. Benefits for our FT FSW include: * Tuition Reimbursement ... Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory ...

UHS

Food Service Worker - Per Diem

Corona, CA · On-site

$15.50 - $19/hr

... representing more than 40 specialties. Benefits for our FT FSW include: * Tuition Reimbursement ... Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory ...

UHS

Food Service Worker - Per Diem

Corona, CA · On-site

$23 - $33.18/hr

... representing more than 40 specialties. Benefits for our FT FSW include: * Tuition Reimbursement ... Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory ...

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All JobsAmbulatory Service Representative JobsAmbulatory Service Representative Jobs in Riverside, CA

Ambulatory Service Representative information

See Riverside, CA salary details

$19

$53

$200

How much do ambulatory service representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for ambulatory service representative in Riverside, CA is $53.15, according to ZipRecruiter salary data. Most workers in this role earn between $21.83 and $26.83 per hour, depending on experience, location, and employer.

How do I become an Ambulatory Service Representative?

To become an Ambulatory Service Representative, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in healthcare or customer service is often preferred, and familiarity with medical terminology or scheduling software can be beneficial. Certification is not usually required but may enhance job prospects.

What are the key skills and qualifications needed to thrive as an ambulatory service representative?

To thrive as an Ambulatory Service Representative, you need strong organizational skills, attention to detail, and experience with patient scheduling and registration, often supported by a high school diploma or equivalent. Familiarity with electronic medical records (EMR) systems, insurance verification tools, and standard office software is typically required. Outstanding interpersonal skills, professionalism, and the ability to multitask in a fast-paced environment help individuals excel in this role. These skills and qualities are vital to ensure efficient clinic operations, accurate patient information handling, and a positive patient experience.

What is the difference between Ambulatory Service Representative vs Medical Office Assistant?

AspectAmbulatory Service RepresentativeMedical Office Assistant
CredentialsHigh school diploma; some roles may require certification in medical billing or codingHigh school diploma; certification in medical assisting often preferred
Work EnvironmentOutpatient clinics, physician offices, ambulatory care settingsMedical offices, clinics, outpatient facilities
Job ResponsibilitiesPatient scheduling, insurance verification, front desk dutiesPatient intake, appointment scheduling, basic clinical tasks

Both roles involve patient interaction and administrative tasks in outpatient settings. The Ambulatory Service Representative primarily focuses on scheduling and insurance, while the Medical Office Assistant may perform additional clinical support. Understanding these differences helps in choosing the right career path in healthcare administration.

What is an ambulatory service representative?

Ambulatory Service Representatives are healthcare professionals who work in outpatient clinics or medical offices, providing administrative and front-desk support to ensure smooth patient flow. Their responsibilities typically include greeting patients, scheduling appointments, verifying insurance information, and handling patient records. They serve as a key point of contact between patients and medical staff, helping to answer questions, resolve issues, and maintain a welcoming environment. Strong communication, organization, and customer service skills are essential for this role.

What are some common challenges faced by ambulatory service representatives, and how can they be managed effectively?

Ambulatory Service Representatives often encounter challenges such as managing a high volume of patient interactions, handling sensitive information with confidentiality, and adapting to changes in scheduling or clinic workflows. Effective time management, strong communication skills, and familiarity with electronic health record systems are essential for managing these demands. Building positive relationships with both patients and clinical staff can also help create a supportive work environment and streamline daily operations.

What are popular job titles related to Ambulatory Service Representative jobs in Riverside, CA?

For Ambulatory Service Representative jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Ambulatory Service Representative jobs in Riverside, CA look for?

The top searched job categories for Ambulatory Service Representative jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Ambulatory Service Representative jobs?

Cities near Riverside, CA with the most Ambulatory Service Representative job openings:

Ambulatory Service Representative jobs near you
Infographic showing various Ambulatory Service Representative job openings in Riverside, CA as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $110,551 per year, or $53.1 per hour.

Service Representative - Ambulatory Services (Bilingual)

Kaiser Permanente

Moreno Valley, CA • On-site

$15.75 - $20/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Job Summary:
Acts as first point of contact for Kaiser Permanente members/patients and assists members/patients through registration process under minimal direct supervision. Practices proper cash handling and reconciliation processes in accordance with established policies and guidelines. Member and patient needs should be the primary focus of ones actions; develops and sustains productive member/patient relationships. Actively seeks information to understand member/patient circumstances, problems, expectations, and needs. Establishes and builds rapport and cooperative relationships with the public/members/ staff. Responds quickly to meet member/patient needs and resolve problems using good judgment. Functionality may differ based upon operational setting.
Essential Responsibilities:
  • Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.

    • Customer Service (Greeting, navigating, instructing/educating)
    • Greets members/patients and provides reception services, to include directing and assisting members in navigating through the medical center. Provides wayfinding to appropriate care locations/departments as availability allows. Provides direction and instructional guidance to patients who are unable to perform check-in services independently via KP interactive and emerging technologies.
    • Provides coordination of services to address member needs related to benefits, finance and other member services utilizing available technology.
    • Provides reception for designated area(s); verifies patients visit with pre- established appointment scheduling; registers patients; verifies and selects appropriate insurance coverage including confirmation of alternate insurance, and assists members at designated KP interactive and emerging technologies and on all Kaiser Permanente sponsored electronic devices and technologies.
    • Provides patient information to family members, following established patient confidentiality guidelines.
    • Provides patients with assistance and education with regard to the use of KP interactive and emerging technologies.
    • Demonstrates flexibility when addressing various member issues and needs related to operations and member services.
    • Follows KP Service Standards.

      • General Job Functions:
      • Schedules member and non-member appointments and follow-ups, by telephone, mail, electronically or in person utilizing Kaiser Permanentes computer systems as directed by provider or pre-established protocol.
      • Ensures current schedules are accurate, makes authorized changes as appropriate.
      • Verifies members benefits, notifies member of applicable cost share and updates patients demographics information to include all patient registration and billing information. Escalate any issues as appropriate.
      • Directs patients to waiting areas. Obtains relevant information to determine priority appointment time/date, confirms appointment changes due to cancellations and notifies patients of available alternate times, schedules/registers for follow up appointments, tests and procedures.
      •  Answers calls and relays messages to staff.
      • Distributes questionnaires, various medical/authorization/insurance forms, patient communication materials, and completes statistical reports as requested.
      • Provides patient instructions as appropriate.
      • Performs related clerical duties as required, such as direct booking, copying, etc.
      • Performs related clerical duties in support of Clinic Strategic Goals and Proactive Office Encounters.
      • Provides telephone reception for designated area by screening and referring incoming calls to appropriate staff; takes and relays messages; gives out general or procedural information.
      • May assist in orienting new employees.
      • Maintains courteous relations with patients and staff.
      • Follows Labor Management Principals.
      • May perform other duties as required.
      • Cash Handling
      • Follows Kaiser Permanente cash safeguarding and cash handling policies and procedures.
      • Determines and collects appropriate payments for services and products (where applicable) rendered as required per health plan coverage and the established fee schedule; informs member of account balance information; collects and documents in the computer system receipt of a variety of financial and non-financial forms and reviews with members as appropriate; directs patients to waiting areas.
      • Carries out appropriate cash control procedures of balancing total revenue received with computer system cash drawer to ensure accuracy; completes closing process in the computer system and deposits daily revenue securely in safe.
      • Additional duties for Service Representatives in Optical Services to include:
      • Coordinates eyewear for delivery to patient.
      • Communicates with the Optical Lab, Contact Lens Distribution Center, and other Optical Centers to manage eyewear order logistics.
      • Assists with inventory control procedures.
      • Additional duties for Service Representative in Laboratory to include:  
      • Explains proper specimen collection to members, rejects unsatisfactory specimens.
      • Assures all pertinent information is entered into system during accessioning.
      • Updates and maintains all necessary logs.
      • Accessions laboratory requests in Health Connect/Laboratory Information System.
      • Maintains all printers - sorts and distributes results from printer processing.
      • Performs pre-analytical phase testing by centrifuging, separating, bar coding and transporting specimens.

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