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Ambulatory Services Representative Two information

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$18

$50

$192

How much do ambulatory services representative two jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for ambulatory services representative two in the United States is $50.95, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Ambulatory Services Representative Two vs Ambulatory Services Representative One?

AspectAmbulatory Services Representative TwoAmbulatory Services Representative One
Required CredentialsHigh school diploma; certification preferredHigh school diploma; certification optional
Work EnvironmentMedical clinics, outpatient facilitiesMedical clinics, outpatient facilities
Employer & Industry UsageHospitals, outpatient care providersHospitals, outpatient care providers
Common Search & ComparisonYesYes

The main difference between Ambulatory Services Representative Two and Ambulatory Services Representative One lies in experience and certification levels. The 'Two' role typically requires more experience or certifications, handling more complex patient interactions and administrative tasks. Both roles operate in similar outpatient healthcare environments and are used interchangeably in many healthcare settings. Understanding these distinctions can help job seekers identify the right position based on their credentials and experience.

What are examples of ambulatory services?

Ambulatory services refer to medical care provided on an outpatient basis, meaning patients receive treatment without being admitted to a hospital. Examples include outpatient clinics, same-day surgery centers, diagnostic testing, physical therapy, and preventive care services. Ambulatory services are often coordinated by healthcare professionals such as Ambulatory Services Representatives to ensure smooth patient flow and accurate documentation.

Is a patient service representative the same as a receptionist?

A patient service representative is a healthcare professional who manages patient interactions, schedules appointments, and handles administrative tasks, often requiring knowledge of medical terminology and insurance processes. A receptionist primarily greets visitors and answers phones, performing general front-desk duties. While both roles involve customer service, a patient service representative typically has more specialized healthcare responsibilities.

How much does a patient service representative make?

A patient service representative, including those in ambulatory services, typically earns an average salary of around $35,000 to $45,000 per year, depending on experience, location, and employer. In some regions, salaries can be higher with additional certifications or specialized skills. Compensation may also include benefits such as health insurance and paid time off.

Is it hard to be a patient access representative?

Being a patient access representative involves handling administrative tasks such as scheduling, verifying insurance, and assisting patients, which requires strong communication and organizational skills. The role can be demanding due to high patient volume and the need for accuracy, but it is generally manageable with proper training and experience.
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Ambulatory Services Representative Two jobs near you
Infographic showing various Ambulatory Services Representative Two job openings in the United States as of July 2026, with employment types broken down into 3% As Needed, 81% Full Time, 14% Part Time, and 2% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $105,966 per year, or $50.9 per hour.
Ambulatory Services Rep II

Ambulatory Services Rep II

Texas Children's Hospital

Austin, TX

$16.50 - $21/hr

Full-time

Posted 29 days ago

Texas Children's Hospital rating

8.3

Company rating: 8.3 out of 10

Based on 174 frontline employees who took The Breakroom Quiz

79th of 1,051 rated hospitals

Job description

We're searching for an Ambulatory Services Rep II, someone who's ready to be part of the best ranked children's hospital in Texas, and among the best in the nation. In this position, you will provide excellent customer service as the first contact for patients, providers and staff accessing virtual and/or non-virtual ambulatory clinics. May orient the patient to the virtual visit process to ensure patient success, if applicable. Will expedite the outpatient check-in and check-out processes by reviewing appointment status using electronic appointment system to view information regarding appointments, insurance, and history. Will collect pre-visit payments and communicate with the clinic liaison regarding factors impacting the patient visit and general clinic-patient flow. Will secure the financial integrity of the patient's account by verifying benefits and obtaining referrals, authorizations, and pre-certifications.

Think you've got what it takes?

*Required Schedule: Monday-Friday, 11:00 AM - 7:30 PM, with rotating Sunday coverage.

Job Duties & Responsibilities

  • Admission- Check-In/Welcome desk, PAR's, Registration, Past Pending.
  • Performs patient registration procedures per department process.
  • May ensure patient is oriented to the virtual visit process and has all technology set up to successfully complete their visit.
  • Ensures that all necessary patient forms are provided and filled out for the clinic visit
  • Communicates with patients, staff and providers regarding patient arrivals, delays, and clinic processes.
  • Alerts clinic staff and providers of any changes or discrepancies in patient's scheduled appointment
  • Refers all patients with inadequate funding to the financial counselor with zero reported complaints.
  • Changes status of all appointments daily to reflect arrived, cancelled, no-show, or rescheduled status.
  • Maintains an organized filing system of current referrals in progress and already appointed, communicates all missed appointments to PCP and destroys missed referrals after one month.
  • Reviews new referrals with provider of the day regarding appropriate appointment status. Reviews provider schedule for open slots to appoint patients. Coordinates scheduling.
  • Assists, as needed, licensed staff with the non-financial aspects of the inpatient admission process, e.g., calls escort, helps with paperwork as needed.
  • May perform closing procedures (i.e.- reconciling fee receipts, completing deposit notification forms, reconciling petty cash, balancing the credit card machines, completing batch reports in accordance with department processes.
  • Insurance Authorization/Collecting cash & deposits.
  • Charge Entry, Billing and Reconciliation.
  • Customer Service and communication.
  • Flowmaster and Room Management.

As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.

Skills & Requirements

  • Required H.S. Diploma or GED
  • Required 2 years' experience in customer service or 2 years clerical, medical office, or business experience preferably in a Healthcare environment 

Texas Children's presence in Austin helps support a pediatric population of more than half a million and keeps kids healthy and happy from birth to adulthood. Texas Children's first health care location in Austin, Texas Children's Urgent Care West Gate, opened in March 2018, providing high quality pediatric-focused care after hours and on weekends. There are now more than 15 Texas Children's Pediatric primary care practices in the greater Austin area providing full-service family care including routine childhood immunizations, well visits, and sick care. Our Specialty Care Center in Austin includes a multidisciplinary group of pediatric specialists committed to providing comprehensive care across a wide spectrum of services. Texas Children's Hospital North Austin, is our new state-of-the-art facility providing world-class pediatric and maternal care to Austin families.

To join our community of more than 15,000 dedicated team members, visit texaschildrenspeople.org.

Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

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