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Administrative Jobs in Decatur, IL (NOW HIRING)

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Insurance Administrative Assistant / Customer Service Representative Group Marketing Services is seeking a detail-oriented individual to join our team. In this role, you'll support agents and clients ...

Administrative Assistant

Decatur, IL · On-site

$17.50 - $23.50/hr

The Administrative Assistant is responsible for accomplishing day to day administrative tasks in a fast-paced environment. Job Responsibilities: * MS Office platform and general knowledge of windows ...

Administrative Assistant

Decatur, IL · On-site

$17.50 - $23.50/hr

The Administrative Assistant is responsible for accomplishing day to day administrative tasks in a fast-paced environment. Job Responsibilities: * MS Office platform and general knowledge of windows ...

Administrative Assistant

Decatur, IL · On-site

$17.50 - $23.50/hr

The Administrative Assistant is responsible for accomplishing day to day administrative tasks in a fast-paced environment. Job Responsibilities: * MS Office platform and general knowledge of windows ...

Administrative Assistant (52063)

Lincoln, IL · On-site

$15.87 - $18.75/hr

Provide administrative/secretarial support to the assistant program director/supervising clinical counselor, e.g., scheduling appointments; correspondence; handling incoming/outgoing phone contacts ...

HR Administrative Assistant The HR Administrative Assistant plays a vital role in supporting the administrative functions of the Human Resources department. Reporting directly to the HR Director ...

HR Administrative Assistant The HR Administrative Assistant plays a vital role in supporting the administrative functions of the Human Resources department. Reporting directly to the HR Director ...

HR Administrative Assistant The HR Administrative Assistant plays a vital role in supporting the administrative functions of the Human Resources department. Reporting directly to the HR Director ...

HR Administrative Assistant The HR Administrative Assistant plays a vital role in supporting the administrative functions of the Human Resources department. Reporting directly to the HR Director ...

Overview Responsible for performing a variety of administrative functions supporting the on-site project management team. Responsibilities * Greet visitors and direct them accordingly * Provide ...

Overview Responsible for performing a variety of administrative functions supporting the on-site project management team. Responsibilities * Greet visitors and direct them accordingly * Provide ...

Overview Responsible for performing a variety of administrative functions supporting the on-site project management team. Responsibilities * Greet visitors and direct them accordingly * Provide ...

Overview Responsible for performing a variety of administrative functions supporting the on-site project management team. Responsibilities * Greet visitors and direct them accordingly * Provide ...

Overview Responsible for performing a variety of administrative functions supporting the on-site project management team. Responsibilities * Greet visitors and direct them accordingly * Provide ...

Overview Responsible for performing a variety of administrative functions supporting the on-site project management team. Responsibilities * Greet visitors and direct them accordingly * Provide ...

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Administrative information

See Decatur, IL salary details

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$31

How much do administrative jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for administrative in Decatur, IL is $20.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $22.40 per hour, depending on experience, location, and employer.

What does an administrative job consist of?

An administrative job involves managing office tasks such as organizing files, scheduling appointments, handling correspondence, and supporting other staff members. It often requires skills in communication, organization, and proficiency with office software like Microsoft Office or Google Workspace.

What are the top 3 skills of an administrative assistant?

The top three skills of an administrative assistant are strong organizational and time management abilities, excellent communication skills, and proficiency with office software such as Microsoft Office or Google Workspace. These skills enable them to handle scheduling, correspondence, and administrative tasks efficiently in a professional environment.

What are administrative jobs?

Administrative jobs refer to roles that support the day-to-day operations of an organization. These positions typically involve tasks such as managing schedules, handling correspondence, organizing files, and coordinating meetings or events. Administrative professionals often serve as the backbone of an office, ensuring smooth communication and efficient workflow. Common job titles in this field include administrative assistant, office manager, and executive assistant.

What is the difference between Administrative vs Customer Service Representative?

AspectAdministrativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require administrative certificationsHigh school diploma; customer service training often preferred
Work EnvironmentOffice settings, administrative departmentsCall centers, retail, service desks
Employer & Industry UsageBusinesses, government agencies, nonprofitsRetail, telecommunications, hospitality
Common Search & ComparisonAdministrative vs Customer Service Representative

While both roles involve interaction with clients or colleagues, Administrative professionals focus on managing office operations, scheduling, and documentation. Customer Service Representatives primarily handle customer inquiries, complaints, and support. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are some common challenges faced by administrative professionals, and how can they be effectively managed?

Administrative professionals often juggle multiple tasks simultaneously, such as managing schedules, handling correspondence, and coordinating meetings. One common challenge is prioritizing urgent requests while maintaining accuracy and efficiency. Effective time management, clear communication with team members, and proficiency with office technologies are essential strategies for overcoming these challenges. Additionally, regularly updating organizational systems and proactively seeking feedback can help administrative professionals stay ahead in fast-paced environments.

What are good paying administrative jobs?

Good paying administrative jobs include roles such as executive assistants, office managers, and administrative directors, which often offer higher salaries due to increased responsibilities and experience requirements. Salaries can vary based on industry, location, and level of experience, with senior positions typically earning six-figure incomes. Skills in project management, advanced software proficiency, and leadership can enhance earning potential in administrative careers.

What are the key skills and qualifications needed to thrive as an Administrative Professional, and why are they important?

To thrive as an Administrative Professional, you need strong organizational, time management, and multitasking abilities, often supported by a high school diploma or associate’s degree. Familiarity with office software such as Microsoft Office Suite, scheduling systems, and basic bookkeeping tools is typically required. Excellent communication, problem-solving, and attention to detail set top performers apart. These skills ensure smooth office operations, efficient workflow, and effective support for teams and leadership.

What are considered administrative jobs?

Administrative jobs involve managing office operations, supporting staff, and handling tasks such as scheduling, correspondence, data entry, and record keeping. Common roles include administrative assistants, receptionists, office managers, and executive assistants, often requiring skills in organization, communication, and proficiency with office software like Microsoft Office or Google Workspace.

What Are Administrative Jobs?

Administrative jobs are positions that provide support to the staff of a company or organization. The responsibilities of administrative jobs vary, depending on the company and industry, but typical responsibilities include managing office supply inventory, client support, record-keeping, and general assistance. Common administrative jobs include administrative assistants, executive assistants, legal secretary, medical secretary, information clerk, support assistant, support specialist, office manager, bookkeeper, and programs coordinator. Administrative jobs exist in most corporate departments, such as billing, accounting, finance, office or facilities management, records management, mail, and reception.

What are the most commonly searched types of Administrative jobs in Decatur, IL? The most popular types of Administrative jobs in Decatur, IL are:
What job categories do people searching Administrative jobs in Decatur, IL look for? The top searched job categories for Administrative jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Administrative jobs? Cities near Decatur, IL with the most Administrative job openings:
Infographic showing various Administrative job openings in Decatur, IL as of July 2026, with employment types broken down into 87% Full Time, 9% Part Time, 2% Contract, and 2% Nights. Highlights an 100% In-person job distribution, with an average salary of $43,006 per year, or $20.7 per hour.
Administrative Assistant

Administrative Assistant

Group Marketing Services

Lincoln, IL • On-site

$16 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

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Job description

Insurance Administrative Assistant / Customer Service Representative

Group Marketing Services is seeking a detail-oriented individual to join our team. In this role, you'll support agents and clients by providing exceptional customer service, processing insurance transactions, and assisting with day-to-day administrative operations.

About Us

We are a wholesale general agency dedicated to supporting the sales and service needs of insurance agents who offer health and benefit products. As a leading producer with the National Association of Benefits and Insurance Professionals, we are committed to providing exceptional service while fostering a collaborative and supportive workplace.

Key Responsibilities

  • Process insurance quotes, new business applications, renewals, and agent contracting paperwork.
  • Answer incoming phone calls, direct calls appropriately, and provide professional, courteous assistance to clients and agents.
  • Deliver outstanding customer service by responding to inquiries, resolving billing and service issues, and maintaining positive relationships with clients, agents, and insurance carriers.
  • Support agents with quoting, policy servicing, and retention efforts.
  • Prepare correspondence, reports, and other administrative documents while maintaining accurate records and office files.
  • Assemble and distribute broker kits, marketing materials, and other communications.
  • Assist with marketing initiatives, advertising efforts, and community outreach events.
  • Coordinate with internal departments to resolve customer concerns and ensure timely follow-up.
  • Maintain accurate records of customer interactions, transactions, and policy activity.
  • Provide general administrative support and assist with special projects as needed.

What's in It for You

  • Comprehensive benefits package including medical, dental, vision, life insurance, and long-term disability coverage
  • 401(k) plan with company match and profit-sharing opportunities
  • Paid vacation and personal time off

Qualifications

  • High school diploma or GED required
  • Strong working knowledge of office technology and standard administrative procedures
  • Experience operating common office equipment
  • Previous health insurance experience is preferred but not required
  • Excellent written and verbal communication skills
  • Strong organizational skills and attention to detail
  • Ability to work independently while contributing as part of a team
  • Willingness to learn and adapt in a fast-paced environment

Job Type

  • Full-time, 35-hour workweek
  • Monday through Friday 8:30AM – 4:30PM

Salary

· $16 hourly, commensurate on experience and skill level