Accreditation Assistant Jobs (NOW HIRING)

About the Jacksonville JaguarsThe Jacksonville Jaguars are a professional football team and a member of the National Football League's AFC South Division. The Jaguars are one of the NFL's youngest franchises, playing their first regular season home game on Sept. 3, 1995, in Jacksonville, Fla., and have since won five division titles. The Jaguars are owned by Shahid Khan, a visionary leader whose businesses include Flex-N-Gate, Fulham Football Club, All Elite Wrestling, Bold Events and Iguana Investments. Since 2012, Mr. Khan has had a positive impact on the Northeast Florida community through his investment in the team, capital improvements to EverBank Stadium and the creation of Daily's Place, which hosts upwards of 40 concerts a year. Through the Jaguars Foundation, the Khan Family has donated more than $38 million to many worthy causes, including in three key areas of focus: neighborhood revitalization, youth development and NFL-league-wide initiatives.
The Jaguars and Iguana Investments opened the Miller Electric Center, a state-of-the-art sports performance center and home to Jaguars football operations in 2023. Over the next several years, the Jaguars and Iguana Investments will complete Phase 1 of the Jacksonville Shipyards, a revitalization of the St. Johns Riverfront which will include a Four Seasons Hotel and Private Residences, an office building inclusive of the Jaguars front office headquarters, and a modernized marina and support building, as well as begin additional projects to transform the area around the stadium into a year-round, mixed-use sports and entertainment district.
In 2024, the Jaguars and the City of Jacksonville announced plans to move forward with a reimagined Stadium of the Future, securing Jaguars football in Jacksonville for generations to come, and a continuation of annual traditions of the Florida-Georgia Football Classic and TaxSlayer Gator Bowl while also opening opportunities for future Super Bowls, Final Four tournaments, college football playoffs, marquee concerts and more. The Stadium of the Future features a protective canopy, wider concourses, new communal spaces, scenic lookout decks, immersive in-bowl technology, new seating types and a public Floridian nature park.
We are committed to creating an environment that fosters the growth and success of a highly engaged workforce in the professional sports and entertainment. Our company culture seeks individuals who embody our core company principles: Passion, Respect, Innovation, Dedication, and Empowerment (PRIDE). Our company fosters a culture of continuous learning and a commitment to excellence, while also recognizing the significance of infusing excitement, originality, and fun into the workplace. By integrating these values and concepts, we establish a robust and dynamic work environment that upholds our vision of being a championship NFL team, an innovative entertainment company, and an exceptional community leader.
SummaryThis position will work closely with multiple Jaguars departments and stadium partners to manage our gameday accreditation platform and print all gameday credential requests. The ideal candidate for this position will be highly organized, detail-oriented, have a keen sense of accountability and will have a passion for operational excellence. Proven experience in team or venue operations, public relations, or accreditation for major events is a plus. This part-time, game day position will last throughout the Jaguars 2026-2027 season.
Job Responsibilities

• On gamedays, responsible for organizing, printing, and distributing gameday credentials
• Assist in the management of the Jaguars accreditation system, Accredit, to ensure seamless experience for system users and credential requestors
• Work with department credential contacts, stadium counterparts, external vendors, and media outlets to ensure timely and accurate submission of gameday credential needs
• Assist in the registration process of game day credential requests
• Create and maintain resources related to the credential request process and general credential polices
• Maintain credential printer and quality of printed credentials
• Must have the ability to anticipate needs, assess situations and act accordingly
• Strong verbal communication skills
• Problem-solving skills and the ability to remain calm under pressure
• Perform individual duties as assigned

Job RequirementsRequired

• Available for two or three training courses during the summer
• Available for all the Jaguars home games played at EverBank Stadium, including preseason, postseason games and additional events held at EverBank Stadium
• Must be able to work in a fast-paced environment
• Available to work nights, weekends, and holidays if necessary
• Must be 18 years or older
• Must be able to lift and carry up to 50 lbs.
• Must be able to stand and walk for extended periods of time.

Preferred

• Previous customer service experience
• Proficiency in all Microsoft Office platforms

Other Details

• This role will accept applications through the beginning of June 2026, with an anticipated start date of mid/end June 2026.

Applications are being accepted online only. Please do not call to apply for this position. Please provide complete information. An incomplete application may affect your consideration for this position. The Jacksonville Jaguars are committed to a policy of equal employment opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements.
By submitting this application, you understand that you may be subject to a pre-employment drug test. You certify that the information in your application is true, correct and complete. You authorize the Jaguars and its representatives to contact your prior and current employer and other references and all others for purposes of confirmation of the information you have provided. You understand your application is subject to, among other things, your eligibility to work in the United States.
Any personal data (including any sensitive personal data) that you provide to the Jaguars as part of the recruitment process and/or otherwise for potential employment may be held and processed for the purposes of your registration, application and potential selection and in connection with any subsequent employment or placement at the Jaguars or any of its affiliates. That data may be retained and further processed for the purposes of matching your skills and qualifications to future positions, identifying you as a potential candidate for future positions, to inform you of future positions and analytics in respect of who applies for positions with the Jaguars. If you are selected for the opportunity for which you apply, your personal data may be used for the purposes of entering into a relationship with the Jaguars, including sending you correspondence or general information relating to the employment relationship. Your personal data may be disclosed to Jaguars affiliates and to third-party organizations providing services to the Jaguars. Your personal data will be retained in accordance with the Jaguars document retention policies and applicable laws.
Job Questions:

1. What are your compensation expectations? (must provide response to be considered)
2. Will you now or will you in the future, require employment visa sponsorship?
3. Have you ever worked for the Jacksonville Jaguars/Bold Events/Foundation?
4. Do you have any accreditation experience?
5. Do you understand this position is part-time and for game days only?
6. Are you available to work all Jaguars games played at EverBank Stadium?
7. Do you have any customer service experience?
8. What is one word that best describes you?