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Account Manager Jobs in Rochester, MI (NOW HIRING)

Account Manager

Farmington, MI · Hybrid

$40K - $60K/yr

We're seeking a proactive Account Manager to own client relationships, ensure top-tier service satisfaction, and drive growth through strong vendor and customer partnerships. This entry-to-mid-level ...

Account Manager

Southfield, MI · On-site

$75K - $250K/yr

As an Account Manager, you will: * Guide clients through important life‑insurance decisions * Build long‑term, trust‑based relationships * Learn the foundations of leadership, team development ...

Products Sales development in coordination with Key Account Manager & Director * Interface with the Business Unit Application Team and liaise with the Regional customer Sales Team. * Ensure global ...

ACCOUNT MANAGER: Creating new business opportunities by prospecting new customers within engineering sectors. Manage existing account relationships supporting active Client projects. Closing deals on ...

New

Products Sales development in coordination with Key Account Manager & Director * Interface with the Business Unit Application Team and liaise with the Regional customer Sales Team. * Ensure global ...

The Account Manager I is responsible for building value-driven strategic relationships with EnviroServe's key customers that can help in long-term development and retention, thereby maximizing the ...

Account Manager

Novi, MI · On-site

$85K - $128K/yr

Account Managers are responsible for new business developments, maintaining and growth of existing business at assigned strategic accounts for NMB Technologies Corporation JOB DUTIES AND ...

Account Managers are responsible for new business developments, maintaining and growth of existing business at assigned strategic accounts for NMB Technologies Corporation JOB DUTIES AND ...

The Account Manager serves as the primary point of contact for a portfolio of landscape maintenance clients, building long-term relationships that promote client satisfaction, retention, and ...

Account Manager

Novi, MI · On-site

$85K - $128K/yr

Account Managers are responsible for new business developments, maintaining and growth of existing business at assigned strategic accounts for NMB Technologies Corporation JOB DUTIES AND ...

Account Manager

Novi, MI · On-site

$85K - $128K/yr

Account Managers are responsible for new business developments, maintaining and growth of existing business at assigned strategic accounts for NMB Technologies Corporation JOB DUTIES AND ...

We currently have an exciting opportunity to join our team as an Account Manager , based out of our Sterling Heights, MI location. Responsibilities will include: * Establish and develop relationships ...

Account Manager: Michigan Location : Michigan Territory: Lansing east to Detroit Type: Full Time Schedule: Remote Salary Range : Competitive Benefits : Medical, Dental, Vision, 401k, Voluntary life ...

The Opportunity As an Account Manager at Brkthru, you'll own the day-to-day client relationship and campaign delivery across your assigned book of business. This role sits at the center of execution ...

The Account Manager serves as the primary point of contact for a portfolio of landscape maintenance clients, building long-term relationships that promote client satisfaction, retention, and ...

Account Manager: Michigan Location : Michigan Territory: Lansing east to Detroit Type: Full Time Schedule: Remote Salary Range : Competitive Benefits : Medical, Dental, Vision, 401k, Voluntary life ...

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Account Manager information

See Rochester, MI salary details

$27.2K

$60.6K

$97.6K

How much do account manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for account manager in Rochester, MI is $60,581.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $72,300.00 per year, depending on experience, location, and employer.

What does an Account Manager do?

An Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They coordinate with internal teams to deliver products or services that meet client expectations, handle client inquiries or concerns, and work to identify new business opportunities within existing accounts. Account Managers often oversee contract negotiations, manage account budgets, and strive to ensure client satisfaction to encourage repeat business.

What are the key skills and qualifications needed to thrive as an Account Manager, and why are they important?

To thrive as an Account Manager, you need strong relationship-building, negotiation, and project management skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and organizational abilities help you stand out in managing client needs and expectations. These skills are crucial for maintaining client satisfaction, driving revenue growth, and fostering long-term business partnerships.

What Does an Account Manager Do?

The position of account manager is a common role in both the sales and advertising industries. While the day-to-day expectations may vary by industry, the basic expectations are the same. An account manager is a professional who manages the strategy and business relationship with their customers. After an account has been “won” by the company or agency in question, the account manager is responsible for helping the client reach their goals and ensuring a continued, positive, and profitable relationship. Account managers should understand their client’s long- and short-term needs, and leverage their company’s internal resources (strategy, customer service, creative, etc.) to help meet those goals. They serve as the client’s main point of contact, and will often provide recommendations or “upsells” to enhance their customer’s success.

What is the difference between Account Manager vs Customer Service Representative?

AspectAccount ManagerCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in sales or account managementHigh school diploma or equivalent, customer service training
Work EnvironmentClient-facing, sales-driven, often in office or client sitesCall centers, retail, or office settings, direct customer interaction
Employer & Industry UsageUsed in sales, marketing, and B2B industriesCommon across retail, telecom, and service industries
Comparison Search IntentUnderstanding roles in client management and salesCustomer support and service roles

While both roles involve interacting with clients, Account Managers focus on maintaining and growing client accounts, often with sales responsibilities. Customer Service Representatives primarily handle customer inquiries and support. The roles differ in scope, with Account Managers having a strategic, relationship-building focus, whereas Customer Service Reps focus on resolving issues and providing assistance.

What are some common challenges Account Managers face when balancing client needs with company objectives?

Account Managers often navigate the delicate balance between meeting client expectations and aligning with their own organization's goals. This can involve managing multiple client accounts with differing priorities, ensuring timely communication, and sometimes having to negotiate or set boundaries to avoid overpromising. Effective Account Managers develop strong organizational skills and clear communication strategies to address these challenges while maintaining positive client relationships. Regular collaboration with internal teams is also crucial to deliver solutions that satisfy both clients and company standards.
What are the most commonly searched types of Account jobs in Rochester, MI? The most popular types of Account jobs in Rochester, MI are:
What are popular job titles related to Account Manager jobs in Rochester, MI? For Account Manager jobs in Rochester, MI, the most frequently searched job titles are:
What job categories do people searching Account Manager jobs in Rochester, MI look for? The top searched job categories for Account Manager jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Account Manager jobs? Cities near Rochester, MI with the most Account Manager job openings:
Infographic showing various Account Manager job openings in Rochester, MI as of May 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $60,581 per year, or $29.1 per hour.

Account Manager

STRADA Search Group

Farmington, MI • Hybrid

$40K - $60K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 20 days ago


Job description

About the Opportunity

Be part of a fast-growing, innovative waste management company delivering nationwide, tech-enabled solutions—including AI-optimized routing, sustainable recycling programs, and one-call resolution—for enterprises in retail, property management, construction, hospitality, and more. We're seeking a proactive Account Manager to own client relationships, ensure top-tier service satisfaction, and drive growth through strong vendor and customer partnerships. This entry-to-mid-level role offers significant upside in a dynamic, entrepreneurial environment guided by EOS principles—where accountability, ownership, and the "right person in the right seat" fuel success. If you're mentality-driven, resilient, and excited to grow with a young, high-energy team, this is your chance to make a real impact.

Key Responsibilities

  • Act as the primary day-to-day point of contact for assigned client and vendor accounts, delivering exceptional service and quick resolutions.
  • Handle inbound inquiries, troubleshoot service issues (delays, exceptions), and coordinate with operations for seamless scheduling and execution.
  • Onboard new customers efficiently, set up accounts in internal systems, and support sales by following up on leads, preparing quotes, and identifying upsell opportunities.
  • Build and nurture long-term relationships to boost satisfaction, retention, and revenue growth.
  • Maintain accurate records and contribute to continuous improvement in a fast-moving environment.

Must-Have Qualifications

  • Strong communication, customer service, and problem-solving skills with a professional, proactive approach.
  • Highly organized, detail-oriented, and adept at managing time/priorities in a dynamic, shifting environment.
  • Proficiency with Google Workspace and/or Microsoft Office (CRM experience a plus).
  • High school diploma or equivalent; college coursework/degree preferred.
  • Resilient, ownership-minded mentality—ready to take initiative and thrive under pressure.

Nice-to-Have Qualifications

  • Prior experience in customer service, account management, sales support, or B2B client relations (waste, logistics, or service industries a bonus).
  • Bilingual in Spanish.
  • Analytical skills for identifying trends and improvement opportunities.
  • Familiarity with sustainability/ESG-focused services.

Compensation and Benefits

  • Competitive base salary: $40,000 - $55,000, based on experience and mentality fit.
  • Profit sharing (2% of profit on managed accounts) + performance incentives.
  • Uncapped earning potential with significant growth as the company scales.
  • Comprehensive benefits: Medical (Blue Cross Blue Shield), dental, 401(k) with 3-7% employer match (based on tenure/role), and paid time off.
  • Modern office perks: Basketball hoop, ping pong, espresso bar, and collaborative vibe.

Why Join Us? We're a young, energetic team (average age ~25) in a modern, fun office that values hard work, innovation, and fun. We actively seek age diversity and welcome experienced professionals who bring maturity, stability, and fresh perspectives to balance our dynamic culture. As we grow from ~15 employees, you'll have real opportunities for leadership roles tied to your contributions and company success. Full in-office most days for team synergy, with one remote day per week for flexibility. If you're accountable, customer-focused, and eager to build something impactful in sustainable waste solutions, you'll fit right i