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Access Point Representative Jobs (NOW HIRING)

Summit Hospital

Patient Access Representative

Frisco, CO · On-site

$18.97 - $32.19/hr

In this Patient Access Representative role you will: * Create a positive impression for each ... Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, ...

Summit Hospital

Patient Access Representative

Frisco, CO · On-site

$18.97 - $32.19/hr

In this Patient Access Representative role you will: * Create a positive impression for each ... Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, ...

Mercy

Patient Access Representative

Rogers, AR · On-site

$16.25 - $20.50/hr

The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all ...

Mercy

Patient Access Representative

Bentonville, AR

$15 - $19.25/hr

The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all ...

Brightpoint Health

Patient Representative

New York, NY

$20 - $23.13/hr

A Patient Representative/Front Desk Receptionist is responsible for providing patient centered care ... The staff member plays an integral role in the medical care team as the access point for patients ...

Sun River Health

Patient Representative

Manhattan, NY · On-site

$20 - $23.13/hr

A Patient Representative/Front Desk Receptionist is responsible for providing patient centered care ... The staff member plays an integral role in the medical care team as the access point for patients ...

Sun River Health

Patient Representative

Bronx, NY · On-site

$20 - $23.13/hr

A Patient Representative/Front Desk Receptionist is responsible for providing patient centered care ... The staff member plays an integral role in the medical care team as the access point for patients ...

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How much do access point representative jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for access point representative in the United States is $21.37, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.52 per hour, depending on experience, location, and employer.

What are some common challenges faced by Access Point Representatives and how can they be addressed?

Access Point Representatives often encounter challenges such as managing high volumes of package deliveries, coordinating with multiple stakeholders, and ensuring a smooth customer experience. Adapting to fluctuating workloads, especially during peak seasons, requires strong organizational and communication skills. Building effective relationships with both customers and team members helps streamline operations and address issues promptly. Staying proactive and detail-oriented can help representatives handle these challenges efficiently and contribute to a positive work environment.

What are the key skills and qualifications needed to thrive as an Access Point Representative, and why are they important?

To thrive as an Access Point Representative, you need strong customer service abilities, attention to detail, and a high school diploma or equivalent. Familiarity with package tracking systems, basic computer applications, and point-of-sale software is typically required. Excellent communication, problem-solving skills, and reliability help you stand out in this role. These skills ensure efficient package handling, positive customer experiences, and smooth coordination with delivery services.

What are Access Point Representatives?

Access Point Representatives are employees who manage and facilitate the operations of designated pickup and drop-off locations, often for companies like Amazon. They assist customers in retrieving or returning packages, ensure that parcels are stored securely, and provide information about the process. Their role is crucial in enhancing the convenience of online shopping by offering alternative delivery options. Access Point Representatives may also be responsible for verifying customer identification, maintaining accurate records, and ensuring a smooth handoff of packages.

What is the difference between Access Point Representative vs Customer Service Technician?

AspectAccess Point RepresentativeCustomer Service Technician
Required CredentialsHigh school diploma, certifications in networking or telecommunicationsHigh school diploma, technical certifications often in customer service or technical support
Work EnvironmentOffice settings, retail locations, or on-site customer locationsCustomer locations, call centers, or technical support centers
Industry UsageTelecommunications, networking providersTelecommunications, cable, and internet service providers
Common Search/ComparisonYesYes

The main difference between an Access Point Representative and a Customer Service Technician lies in their roles and focus. Access Point Representatives primarily handle customer interactions related to network access points, often working in sales or support environments. Customer Service Technicians focus on troubleshooting, repairing, and maintaining customer equipment and services. Both roles require technical knowledge and certifications, but their work environments and daily tasks differ significantly.

More about Access Point Representative jobs
What are the most commonly searched types of Access Point Representative jobs? The most popular types of Access Point Representative jobs are:
What states have the most Access Point Representative jobs? States with the most job openings for Access Point Representative jobs include:
What job categories do people searching Access Point Representative jobs look for? The top searched job categories for Access Point Representative jobs are:
Access Point Representative jobs near you
Infographic showing various Access Point Representative job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,454 per year, or $21.4 per hour.
Patient Access Representative

Patient Access Representative

Springhill Medical Center

Mobile, AL • On-site

$17 - $21.75/hr

Other

Posted 27 days ago

Springhill Medical Center (Alabama) rating

5.6

Company rating: 5.6 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

873rd of 1,004 rated hospitals

Job description

Patient Access Representative

We are looking for a Patient Access Representative to be the first point of contact for patients and assist them in obtaining medical care. The Patient Access Representative's responsibilities include collecting patient details, preparing admission documentation, explaining policies and procedures, and handling patient queries, concerns, and complaints. To be successful as a Patient Access Representative you should be able to perform administrative tasks with high efficiency and always maintain a positive and professional demeanor. Ultimately, a top Patient Access Representative is compassionate and committed to helping people.

Various locations/shifts:

  • Pre-Registration- (Monday- Friday at the Cody Rd. location)
  • Front Registration- (Rotating weekdays, weekends, and holidays)
  • ER Registration- (Rotating weekdays, weekends, and holidays)

Pre-Employment Requirements:

  • We are a drug free facility. Passing a pre-employment drug screening is required.

Education Requirements:

  • Validation of a High school diploma/GED required.

Patient Access Representative Requirements:

  • Experience in a clerical position preferred.
  • Knowledge of medical terminology and insurance plans is beneficial.
  • Strong administrative and organizational skills.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and maintain strong attention to detail.
  • Compassionate and patient.
  • Professional demeanor.
  • Must be willing to float to different areas of the hospital and/or Cody Rd. to accommodate the business needs of the department and organization.

Patient Access Representative Responsibilities:

  • Greeting patients and their caregivers on arrival.
  • Collecting information such as patient details and insurance information.
  • Preparing patient admission documentation.
  • Entering information into databases and maintaining accurate records.
  • Relaying information to relevant staff members.
  • Providing patients with insurance and payment information.
  • Dealing with patient questions, concerns, and issues.
  • Performing general administrative tasks.

Qualifications:

Education: High School or better.

Experience: Minimum six months hospital registration or related business, as well as working knowledge of medical terminology preferred. Requires excellent customer service experience and demonstrates excellent interpersonal, verbal and written communication skills in order to interact effectively with all customers and co-workers in a variety of situations.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What Springhill Medical Center (Alabama) employees say

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