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Access Point Representative Jobs (NOW HIRING)

Synergy Direct LLC

Be Seen First

Patient Access Representative

Beverly Hills, CA · On-site

$24/hr

Patient Access Representative Position Overview We are seeking a customer-focused Patient Access ... Collect point-of-service payments, including copays, deductibles, deposits, and patient balances

CommonSpirit Health

Patient Access Representative

Frisco, CO · On-site

$17.25 - $22/hr

In this Patient Access Representative role you will: * Create a positive impression for each ... Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, ...

Summit Hospital

Patient Access Representative

Frisco, CO · On-site

$18.97 - $32.19/hr

In this Patient Access Representative role you will: * Create a positive impression for each ... Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, ...

Summit Hospital

Patient Access Representative

Frisco, CO · On-site

$18.97 - $32.19/hr

In this Patient Access Representative role you will: * Create a positive impression for each ... Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, ...

Mercy

Patient Access Representative

Bentonville, AR

$15 - $19.25/hr

The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all ...

CommonSpirit Health

Patient Access Representative

Frisco, CO · On-site

$17.25 - $22/hr

In this Patient Access Representative role you will: * Create a positive impression for each ... Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, ...

Mercy

Patient Access Representative

Berryville, AR

$13.25 - $17/hr

The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all ...

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How much do access point representative jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for access point representative in the United States is $21.37, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.52 per hour, depending on experience, location, and employer.

What are some common challenges faced by Access Point Representatives and how can they be addressed?

Access Point Representatives often encounter challenges such as managing high volumes of package deliveries, coordinating with multiple stakeholders, and ensuring a smooth customer experience. Adapting to fluctuating workloads, especially during peak seasons, requires strong organizational and communication skills. Building effective relationships with both customers and team members helps streamline operations and address issues promptly. Staying proactive and detail-oriented can help representatives handle these challenges efficiently and contribute to a positive work environment.

What are the key skills and qualifications needed to thrive as an Access Point Representative, and why are they important?

To thrive as an Access Point Representative, you need strong customer service abilities, attention to detail, and a high school diploma or equivalent. Familiarity with package tracking systems, basic computer applications, and point-of-sale software is typically required. Excellent communication, problem-solving skills, and reliability help you stand out in this role. These skills ensure efficient package handling, positive customer experiences, and smooth coordination with delivery services.

What are Access Point Representatives?

Access Point Representatives are employees who manage and facilitate the operations of designated pickup and drop-off locations, often for companies like Amazon. They assist customers in retrieving or returning packages, ensure that parcels are stored securely, and provide information about the process. Their role is crucial in enhancing the convenience of online shopping by offering alternative delivery options. Access Point Representatives may also be responsible for verifying customer identification, maintaining accurate records, and ensuring a smooth handoff of packages.

What is the difference between Access Point Representative vs Customer Service Technician?

AspectAccess Point RepresentativeCustomer Service Technician
Required CredentialsHigh school diploma, certifications in networking or telecommunicationsHigh school diploma, technical certifications often in customer service or technical support
Work EnvironmentOffice settings, retail locations, or on-site customer locationsCustomer locations, call centers, or technical support centers
Industry UsageTelecommunications, networking providersTelecommunications, cable, and internet service providers
Common Search/ComparisonYesYes

The main difference between an Access Point Representative and a Customer Service Technician lies in their roles and focus. Access Point Representatives primarily handle customer interactions related to network access points, often working in sales or support environments. Customer Service Technicians focus on troubleshooting, repairing, and maintaining customer equipment and services. Both roles require technical knowledge and certifications, but their work environments and daily tasks differ significantly.

More about Access Point Representative jobs
What are the most commonly searched types of Access Point Representative jobs? The most popular types of Access Point Representative jobs are:
What states have the most Access Point Representative jobs? States with the most job openings for Access Point Representative jobs include:
What job categories do people searching Access Point Representative jobs look for? The top searched job categories for Access Point Representative jobs are:
Access Point Representative jobs near you
Infographic showing various Access Point Representative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 24% Part Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,454 per year, or $21.4 per hour.
Patient Access Representative

Patient Access Representative

Synergy Direct LLC

Beverly Hills, CA • On-site

$24/hr

Full-time

Posted 13 days ago

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Job description

Patient Access Representative

Position Overview

We are seeking a customer-focused Patient Access Representative to support patient registration, financial clearance, and front-end revenue cycle operations in a hospital setting. The Patient Access Representative is responsible for providing an exceptional patient experience while ensuring accurate registration, insurance verification, eligibility determination, and point-of-service collections. The ideal Patient Access Representative is detail-oriented, knowledgeable in hospital registration workflows, and committed to delivering outstanding customer service in a fast-paced environment.

Schedule

  • Day shift with start times between 12:00 PM and 6:00 PM
  • Weekend and holiday availability required

Key Responsibilities

  • Register approximately 20–40 patients daily for inpatient, outpatient, and emergency services
  • Complete patient registration, check-in, and demographic verification
  • Verify insurance eligibility, benefits, authorizations, and financial responsibility
  • Perform financial clearance and obtain required registration and consent forms
  • Collect point-of-service payments, including copays, deductibles, deposits, and patient balances
  • Provide patient estimates and explain financial responsibilities
  • Process referrals, authorizations, and physician billing-related documentation
  • Verify Medicare, Medi-Cal, Workers' Compensation, Third Party Liability (TPL), and other insurance coverage
  • Maintain accurate patient records within the electronic medical record system
  • Deliver exceptional customer service while communicating professionally with patients, physicians, and internal departments
  • Support additional Patient Access functions as assigned

Required Qualifications

  • High school diploma or GED
  • Minimum of 1–2 years of recent hospital registration experience
  • Recent experience with insurance eligibility verification in a hospital setting
  • Strong computer proficiency
  • Knowledge of insurance verification, financial clearance, and patient registration processes
  • Excellent communication, organizational, and customer service skills
  • Ability to work efficiently in a fast-paced environment while maintaining accuracy

Preferred Qualifications

  • Experience using Epic EHR
  • Knowledge of health insurance plans and eligibility requirements
  • Experience with point-of-service collections and patient financial counseling

Why Join Us?

As a Patient Access Representative, you will play a critical role in helping patients access care while supporting the organization's registration and revenue cycle processes. The Patient Access Representative works closely with patients, providers, and interdisciplinary teams to ensure accurate registration, insurance verification, financial clearance, and a positive patient experience from arrival through admission.