Customer Success Manager
Des Moines, IA · On-site
Preferred Qualifications • Experience in the HR, training, or compliance sectors, with knowledge of competitors like Absorb LMS, Docebo, or Cornerstone OnDemand. • Certifications in customer ...
Des Moines, IA · On-site
Preferred Qualifications • Experience in the HR, training, or compliance sectors, with knowledge of competitors like Absorb LMS, Docebo, or Cornerstone OnDemand. • Certifications in customer ...
Des Moines, IA · On-site
Preferred Qualifications • Experience in the HR, training, or compliance sectors, with knowledge of competitors like Absorb LMS, Docebo, or Cornerstone OnDemand. • Certifications in customer ...
Des Moines, IA · On-site
Preferred Qualifications • Experience in the HR, training, or compliance sectors, with knowledge of competitors like Absorb LMS, Docebo, or Cornerstone OnDemand. • Certifications in customer ...
Des Moines, IA · On-site
Preferred Qualifications • Experience in the HR, training, or compliance sectors, with knowledge of competitors like Absorb LMS, Docebo, or Cornerstone OnDemand. • Certifications in customer ...
Hands-on experience with Learning Management Systems (e.g., ComplianceWire, Docebo, Absorb LMS, Cornerstone OnDemand, SuccessFactors, Litmos, TalentLMS, 360Learning, Workramp, or similar). * Strong ...
Quick apply
Hands-on experience with Learning Management Systems (e.g., ComplianceWire, Docebo, Absorb LMS, Cornerstone OnDemand, SuccessFactors, Litmos, TalentLMS, 360Learning, Workramp, or similar). * Strong ...
Absorb is a cloud-based learning management system (LMS) engineered to inspire learning and fuel business productivity. Our online learning platform combines forward-thinking technology built to ...
Absorb is a cloud-based learning management system (LMS) engineered to inspire learning and fuel business productivity. Our online learning platform combines forward-thinking technology built to ...
Experience supporting enterprise learning platforms such as Absorb, Schoox, 360Learning, or similar systems (Wisetail LMS systems a plus!). * Strong proficiency with Microsoft Excel, reporting tools ...
Experience supporting enterprise learning platforms such as Absorb, Schoox, 360Learning, or similar systems (Wisetail LMS systems a plus!). * Strong proficiency with Microsoft Excel, reporting tools ...
$75K - $76K/yr
Experience supporting enterprise learning platforms such as Absorb, Schoox, 360Learning, or similar systems (Wisetail LMS systems a plus!). * Strong proficiency with Microsoft Excel, reporting tools ...
Quick apply
$75K - $76K/yr
Experience supporting enterprise learning platforms such as Absorb, Schoox, 360Learning, or similar systems (Wisetail LMS systems a plus!). * Strong proficiency with Microsoft Excel, reporting tools ...
Connect the stack -- HubSpot, Salesforce, Absorb (LMS), Claude, ChatGPT, and Groove -- using APIs, webhooks, and orchestration platforms so data and actions flow from trigger to AI step to system-of ...
Connect the stack -- HubSpot, Salesforce, Absorb (LMS), Claude, ChatGPT, and Groove -- using APIs, webhooks, and orchestration platforms so data and actions flow from trigger to AI step to system-of ...
Boston, MA · On-site
$165K/yr
Connect the stack - HubSpot, Salesforce, Absorb (LMS), Claude, ChatGPT, and Groove - using APIs, webhooks, and orchestration platforms so data and actions flow from trigger to AI step to system-of ...
Boston, MA · On-site
$165K/yr
Connect the stack - HubSpot, Salesforce, Absorb (LMS), Claude, ChatGPT, and Groove - using APIs, webhooks, and orchestration platforms so data and actions flow from trigger to AI step to system-of ...
Atlanta, GA · On-site
$146K/yr
Connect the stack - HubSpot, Salesforce, Absorb (LMS), Claude, ChatGPT, and Groove - using APIs, webhooks, and orchestration platforms so data and actions flow from trigger to AI step to system-of ...
Atlanta, GA · On-site
$146K/yr
Connect the stack - HubSpot, Salesforce, Absorb (LMS), Claude, ChatGPT, and Groove - using APIs, webhooks, and orchestration platforms so data and actions flow from trigger to AI step to system-of ...
Nashville, TN · On-site
$146K/yr
Connect the stack - HubSpot, Salesforce, Absorb (LMS), Claude, ChatGPT, and Groove - using APIs, webhooks, and orchestration platforms so data and actions flow from trigger to AI step to system-of ...
Nashville, TN · On-site
$146K/yr
Connect the stack - HubSpot, Salesforce, Absorb (LMS), Claude, ChatGPT, and Groove - using APIs, webhooks, and orchestration platforms so data and actions flow from trigger to AI step to system-of ...
Connect the stack -- HubSpot, Salesforce, Absorb (LMS), Claude, ChatGPT, and Groove -- using APIs, webhooks, and orchestration platforms so data and actions flow from trigger to AI step to system-of ...
Connect the stack -- HubSpot, Salesforce, Absorb (LMS), Claude, ChatGPT, and Groove -- using APIs, webhooks, and orchestration platforms so data and actions flow from trigger to AI step to system-of ...
$14.50 - $19.25/hr
Utilize LMS platforms like Absorb LMS or similar systems for content deployment, tracking learner progress, and assessing effectiveness. * Conduct research on best practices in training & development ...
$14.50 - $19.25/hr
Utilize LMS platforms like Absorb LMS or similar systems for content deployment, tracking learner progress, and assessing effectiveness. * Conduct research on best practices in training & development ...
$9.4K - $12K/mo
Experience with Absorb LMS is a plus. * Business Partner. Assess needs with leaders and recommend practical solutions with the ability to turn policies, and leadership standards into clear, teachable ...
$9.4K - $12K/mo
Experience with Absorb LMS is a plus. * Business Partner. Assess needs with leaders and recommend practical solutions with the ability to turn policies, and leadership standards into clear, teachable ...
Salt Lake City, UT · On-site
$14.50 - $19.25/hr
Utilize LMS platforms like Absorb LMS or similar systems for content deployment, tracking learner progress, and assessing effectiveness. * Conduct research on best practices in training & development ...
Salt Lake City, UT · On-site
$14.50 - $19.25/hr
Utilize LMS platforms like Absorb LMS or similar systems for content deployment, tracking learner progress, and assessing effectiveness. * Conduct research on best practices in training & development ...
Connect the stack -- HubSpot, Salesforce, Absorb (LMS), Claude, ChatGPT, and Groove -- using APIs, webhooks, and orchestration platforms so data and actions flow from trigger to AI step to system-of ...
Connect the stack -- HubSpot, Salesforce, Absorb (LMS), Claude, ChatGPT, and Groove -- using APIs, webhooks, and orchestration platforms so data and actions flow from trigger to AI step to system-of ...
Dallas, TX · On-site
$40K - $47K/yr
Process system entries and requests for new hires and employee changes in HR and internal systems (e.g., Samsara, SVB, Homebase, Absorb, Microsoft, Absorb LMS, ADP, Homebase) * Ensure data accuracy ...
Dallas, TX · On-site
$40K - $47K/yr
Process system entries and requests for new hires and employee changes in HR and internal systems (e.g., Samsara, SVB, Homebase, Absorb, Microsoft, Absorb LMS, ADP, Homebase) * Ensure data accuracy ...
Santa Clara, CA · On-site
Hands-on experience with Learning Management Systems (e.g., ComplianceWire, Docebo, Absorb LMS, Cornerstone OnDemand, SuccessFactors, Litmos, TalentLMS, 360Learning, Workramp, or similar). * Strong ...
Santa Clara, CA · On-site
Hands-on experience with Learning Management Systems (e.g., ComplianceWire, Docebo, Absorb LMS, Cornerstone OnDemand, SuccessFactors, Litmos, TalentLMS, 360Learning, Workramp, or similar). * Strong ...
Hands-on experience with Learning Management Systems (e.g., ComplianceWire, Docebo, Absorb LMS, Cornerstone OnDemand, SuccessFactors, Litmos, TalentLMS, 360Learning, Workramp, or similar). * Strong ...
Quick apply
Hands-on experience with Learning Management Systems (e.g., ComplianceWire, Docebo, Absorb LMS, Cornerstone OnDemand, SuccessFactors, Litmos, TalentLMS, 360Learning, Workramp, or similar). * Strong ...
Santa Clara, CA · On-site
Hands-on experience with Learning Management Systems (e.g., ComplianceWire, Docebo, Absorb LMS, Cornerstone OnDemand, SuccessFactors, Litmos, TalentLMS, 360Learning, Workramp, or similar). * Strong ...
Santa Clara, CA · On-site
Hands-on experience with Learning Management Systems (e.g., ComplianceWire, Docebo, Absorb LMS, Cornerstone OnDemand, SuccessFactors, Litmos, TalentLMS, 360Learning, Workramp, or similar). * Strong ...
Seattle, WA · On-site
$9.4K - $12K/mo
Experience with Absorb LMS is a plus. * Business Partner. Assess needs with leaders and recommend practical solutions with the ability to turn policies, and leadership standards into clear, teachable ...
New
Seattle, WA · On-site
$9.4K - $12K/mo
Experience with Absorb LMS is a plus. * Business Partner. Assess needs with leaders and recommend practical solutions with the ability to turn policies, and leadership standards into clear, teachable ...
New
$15.38 - $19.95
5% of jobs
$19.95 - $24.52
14% of jobs
$26.19 is the 25th percentile. Wages below this are outliers.
$24.52 - $29.09
16% of jobs
The median wage is $33.08 / hr.
$29.09 - $33.65
17% of jobs
$33.65 - $38.22
14% of jobs
$41.75 is the 75th percentile. Wages above this are outliers.
$38.22 - $42.79
12% of jobs
$42.79 - $47.36
6% of jobs
$47.36 - $51.92
7% of jobs
$51.92 - $56.49
4% of jobs
$56.49 - $61.06
2% of jobs
$61.06 - $65.63
2% of jobs
$15
$36
$65
An Absorb LMS job typically involves working with the Absorb Learning Management System (LMS), a cloud-based platform used for training and development. Roles can include LMS administration, instructional design, e-learning support, or technical implementation. Responsibilities may involve user management, course creation, system configuration, and reporting. Professionals in these roles help organizations deliver and manage online learning effectively.
In a corporate setting, an Absorb LMS Administrator or Specialist is typically responsible for managing the LMS platform, onboarding new users, creating and assigning training courses, generating reports, and troubleshooting technical issues. You may also collaborate closely with HR, IT, and department leaders to customize learning paths, ensure content compliance, and support organization-wide training initiatives. Another core aspect of the role is monitoring learner progress, responding to user inquiries, and updating course materials as needed. This position offers opportunities to lead learning projects, participate in platform upgrades, and stay at the forefront of e-learning technology.
To thrive as an Absorb LMS Administrator or Specialist, you need a strong understanding of learning management system (LMS) operations, instructional design principles, and experience with e-learning content management. Proficiency with the Absorb LMS platform as well as common tools like SCORM, xAPI, and user data analytics is highly valuable, and professional certifications in e-learning or LMS administration can be advantageous. Excellent problem-solving skills, attention to detail, and the ability to communicate effectively with both technical and non-technical stakeholders help individuals excel in this role. These skills ensure seamless training delivery, system optimization, and strong collaboration with HR, IT, and training teams for organizational learning success.
Other
Posted 5 hours ago
Description
Job Summary
We are seeking an experienced Customer Success Manager to lead our customer success initiatives at Auzmor. In this strategic leadership role, you will oversee a team of customer success managers, drive customer retention and satisfaction, and ensure clients achieve maximum value from our LMS platform. You will focus on building long-term relationships, identifying upsell opportunities, and aligning customer goals with Auzmor's product roadmap. The ideal candidate is a visionary leader with deep expertise in SaaS customer success, particularly in edtech or LMS environments, and a proven track record of scaling teams to deliver exceptional outcomes.
This is a full-time position with a preference for candidates based in Iowa, though remote work is available for qualified applicants.
Auzmor Product Deck: Click Here
Website: www.auzmor.com
LinkedIn: https://www.linkedin.com/company/auzmor
YouTube: https://www.youtube.com/@auzmor
Key Responsibilities
• Lead and mentor a team of Customer Success Managers, setting goals, providing coaching, and fostering a high-performance culture.
• Develop and implement customer success strategies to drive adoption, retention, expansion, and advocacy for Auzmor's LMS solutions.
• Oversee the customer lifecycle, from onboarding and implementation to ongoing support, ensuring seamless experiences and proactive issue resolution.
• Analyze customer data and feedback to identify trends, measure success metrics (e.g., NPS, churn rates, usage analytics), and recommend improvements.
• Collaborate with sales, product, and support teams to align on customer needs, influence product enhancements, and support cross-functional initiatives.
• Identify and pursue upsell/cross-sell opportunities by understanding client pain points and demonstrating ROI through tailored LMS features like advanced analytics, custom integrations, and compliance tools.
• Serve as an executive sponsor for key accounts, conducting quarterly business reviews and strategic planning sessions.
• Track and report on team performance, customer health scores, and success KPIs to senior leadership.
• Stay abreast of industry trends in learning management and customer success best practices to innovate Auzmor's approaches.
Qualifications
• Bachelor's degree in Business, Education, Human Resources, or a related field; Master's degree preferred.
• 7+ years of experience in customer success or account management, with at least 3 years in a leadership role, preferably in SaaS, LMS, or edtech industries.
• Proven track record of reducing churn, increasing customer lifetime value, and leading teams to exceed retention targets.
• Strong understanding of Learning Management Systems (e.g., user adoption strategies, content management, reporting, and integrations).
• Excellent leadership, communication, and interpersonal skills, with the ability to influence at all levels, including C-suite executives.
• Proficiency in customer success tools (e.g., Gainsight, Totango, Salesforce) and data analysis platforms.
• Analytical mindset with experience using metrics to drive decisions and improvements.
• Ability to travel occasionally for client meetings or team events (up to 20%).
Preferred Qualifications
• Experience in the HR, training, or compliance sectors, with knowledge of competitors like Absorb LMS, Docebo, or Cornerstone OnDemand.
• Certifications in customer success (e.g., CCSM) or related fields.
• Familiarity with agile methodologies and product feedback loops in SaaS environments.
Sourced by ZipRecruiter
51 - 200 Employees
Clive, IA, US
2007