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How much do 311 operator jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for 311 operator in the United States is $20.07, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.12 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A 311 Operator typically does not earn $10,000 a month without a degree; most public service roles pay lower wages. High-paying jobs that can reach this level without a degree often include specialized trades like commercial pilot, real estate broker, or certain sales positions, which require skills, certifications, or licenses rather than formal degrees.

How much do NYC 311 operators make?

311 operators typically earn an average salary ranging from $40,000 to $55,000 per year, depending on experience and location. They often work in a call center environment, handling public inquiries and using computer-aided dispatch systems.

What are the key skills and qualifications needed to thrive in the 311 Operator position, and why are they important?

To excel as a 311 Operator, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with call center software, municipal information databases, and CRM systems is often required. Excellent communication, patience, and problem-solving abilities help operators manage diverse public inquiries efficiently. These competencies are vital for delivering accurate information, providing quality assistance to the public, and maintaining smooth city service operations.

What does a typical workday look like for a 311 Operator?

A 311 Operator typically spends their day answering incoming calls or digital requests from residents seeking information about city services, reporting non-emergency issues, or requesting assistance. Operators document service requests, provide clear instructions, and may coordinate with various municipal departments to ensure issues are addressed promptly. Teamwork is common, as operators often collaborate with supervisors and field personnel to resolve complex cases. While the role is fast-paced and at times challenging, it offers the satisfaction of directly helping community members and keeping city operations running smoothly.

What is a 311 Operator job?

A 311 Operator handles non-emergency calls from the public, providing information and assistance on city services, programs, and concerns. They answer questions, process service requests, and direct callers to the appropriate departments. Operators must have strong communication skills, knowledge of local government services, and the ability to handle high call volumes efficiently.

What does a 311 operator do?

A 311 operator handles non-emergency calls from the public, providing information, assistance, and directing requests related to city services such as maintenance, public safety, and community resources. They use communication skills and computer systems to log and prioritize requests, often working in a call center environment with shift schedules. Strong customer service and knowledge of local services are essential for this role.

What jobs pay $700 a day?

Jobs that can pay $700 a day include specialized roles such as certain high-level consulting, freelance contracting, or skilled trades like electricians or plumbers with experience. Some positions in sales, project management, or technical fields may also reach this daily rate, especially with overtime or bonuses. These roles often require specific skills, certifications, or extensive experience.
More about 311 Operator jobs
What cities are hiring for 311 Operator jobs? Cities with the most 311 Operator job openings:
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311 Operator jobs near you
Infographic showing various 311 Operator job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $41,738 per year, or $20.1 per hour.

Owner Operator Driver

Sunburst Truck Lines

Bacliff, TX

$5.0K/wk

Full-time

Posted 29 days ago

Job description

Sunburst Truck Lines is Hiring Owner Operators and Company Drivers
Advantages:
  • Average up to $5,000 weekly
  • Home daily with extended days available
  • Dedicated Customer Freight
  • 1 Day Orientation
  • 75% Drop and Hook
  • 75% of Linehaul
  • 100% FSC
  • Fuel Discounts
  • Easy BOL scanning from phone
  • $1,500 Referral bonus
  • Safety Bonus
Requirements:
  • Applicant must be at least 23 years old
  • Applicant must have a minimum of 2 years of verifiable tractor-trailer experience
  • Applicant must possess a TWIC card
  • Applicant must have less than two preventable accidents in the last three years, regardless of payment
  • Applicant must have less than two moving violations in the last three years
About Sunburst Truck Lines Inc
Sunburst Truck Lines fosters a driver-friendly culture focused on building career-long relationships with the best drivers in the business. As a result, our customers can expect the highest standards for safety, reliability, and professionalism from a Sunburst driver. Our brand of driver-friendly culture promotes a strong emphasis on family and personal safety. In addition, Sunburst strives to connect quality drivers with responsible contractors who understand the benefits of ownership and the advantages of partnership.

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(877) 311-5965

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