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Urgently Hiring 311 Operator Jobs (NOW HIRING)

WSI Talent

Machine Operator- Urgently Hiring

Sturgis, MI · On-site

$17/hr

Some of the skills in our Machine Operators we're looking for include: * An eye-for-detail and being able to spot a mistake from a mile away * Can handle steady pace of work * Work well with others ...

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Urgently Hiring 311 Operator information

What does a 311 operator do?

A 311 Operator is responsible for answering non-emergency calls from the public, providing information about city services, and routing requests or complaints to the appropriate municipal departments. They help residents report issues such as potholes, graffiti, or noise complaints and offer guidance on city programs and resources. 311 Operators play a crucial role in ensuring effective communication between the public and city government, helping to resolve issues efficiently and improve community satisfaction.

What are some typical challenges faced by 311 operators, and how can applicants prepare for them?

311 Operators often handle a high volume of calls from the public, ranging from service requests to complaints about city issues. Managing stress while maintaining composure and providing accurate information is a common challenge. Applicants can prepare by developing strong active listening, multitasking, and conflict-resolution skills. Familiarity with city services and comfort with computer systems will also help new operators adapt quickly to the role's fast-paced environment.

What are the key skills and qualifications needed to thrive as a 311 operator?

To thrive as a 311 Operator, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and municipal databases is typically required. Outstanding interpersonal skills, patience, and resilience help operators manage stressful situations and diverse callers. These skills and qualities are essential for providing accurate information, resolving citizen concerns efficiently, and ensuring positive public service experiences.

What is the difference between Urgently Hiring 311 Operator vs 311 Dispatcher?

AspectUrgently Hiring 311 Operator311 Dispatcher
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; dispatching certification may be preferred
Work EnvironmentCall centers, city offices, customer service settingsEmergency call centers, city agencies, public service departments
Employer & IndustryMunicipal government, public serviceMunicipal government, public safety
Common Search IntentCustomer service, city services, non-emergency callsEmergency response, dispatching, public safety coordination

While both roles involve handling city-related calls, the Urgently Hiring 311 Operator primarily manages non-emergency inquiries and customer service, whereas the 311 Dispatcher focuses on dispatching emergency and public safety services. The roles share similar credentials and work environments but differ in their specific functions within city operations.

What cities are hiring for Urgently Hiring 311 Operator jobs? Cities with the most Urgently Hiring 311 Operator job openings:
What are the most commonly searched types of 311 Operator jobs? The most popular types of 311 Operator jobs are:
What states have the most Urgently Hiring 311 Operator jobs? States with the most job openings for Urgently Hiring 311 Operator jobs include:
Urgently Hiring 311 Operator jobs near you

Phoenix-Manufacturing Operators - Urgently Hiring!

Hartung Glass Industries, Inc.

Phoenix, AZ • On-site

$20 - $26/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Job description

Urgently Hiring Glass Fabrication Machine Operators, CNC, IG, Tempering and Loaders
Shift: Monday - Friday
Day-5:00am-1:30pm
Night-2:00pm-10:30pm (includes $1.50 hourly shift differential)
Pay: $20.00 entry level - $26.00 Top pay for experienced glass fabrication machine operators
Plus $1.50 Night Shift Differential
Are you looking for a career in Glass Fabrication?
At Hartung-Glass Industries, we are looking for entry-level and experienced manufacturing operators - WE ARE HIRING FOR MUTILIPLE SHIFTS. Be prepared to learn functions in the areas of glass manufacturing.
About Hartung Glass Industries:
Hartung Glass is the largest privately held glass fabricator in the United States. We've been in business for 100+ years, and we're still growing! Headquartered in Tukwila, WA, Hartung Glass has facilities throughout the United States and Western Canada including Arizona, Colorado, Oregon, Texas, Utah, Washington, and British Columbia. We provide a fulfilling workplace for employees by offering opportunities for personal and professional development, recognizing high performance and embracing the ideas of others.
Requirements
In this role, you will learn to operate machinery, ensure efficient and accurate production processes with extreme focus on safety and quality.
What qualities you will bring to succeed with Hartung-Glass Industries!!
  • Safety Focus
  • Positive Attitude
  • Willingness to continuously learn and train others
  • Glass experience is a plus (we pay for specific glass fab skills)
  • Experience in a hands-on manufacturing environment
  • Great Attendance and Teamwork
  • Able to safely lift up to 65+ lbs. (some areas may require more/less)
  • Must pass pre-employment background check and drug screen (excluding marijuana).

What Hartung offers?
  • Great Pay!! $20.00 - $26.00 Top pay for experienced glass fabrication machine operators
  • **********$1.50 Shift Premium Paid for night shift*************
  • Medical, dental, vision insurance and much more.
  • Paid time off (vacation and holidays)
  • 401k match
  • Quarterly Profit Sharing
  • Great work environment
  • Career growth opportunities
  • Annual/Performance pay raises
  • Referral bonuses up to $1500.00 per referral

Hartung Glass Industries is an Equal Opportunity Employer

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