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Urgently Hiring 311 Operator Jobs (NOW HIRING)

Home Instead

Urgently Hiring Caregivers

Dothan, AL · On-site

$13 - $14/hr

  • Retirement

Home Instead Dothan is an independently owned and operated franchise. We are an Equal Opportunity Employer. Position Information Title:Urgently Hiring CaregiversID:2063 Please note that this is the ...

WSI Talent

Machine Operator- Urgently Hiring

Sturgis, MI · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Some of the skills in our Machine Operators we're looking for include: * An eye-for-detail and being able to spot a mistake from a mile away * Can handle steady pace of work * Work well with others ...

Parksite

Warehouse Forklift Operator - Urgently Hiring

Charlotte, NC · On-site

$20.90 - $25.29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Basic English reading and writing skills sufficient to understand safety instructions, labels, and operating procedures. Basic math skills (addition, subtraction, multiplication, division) * Strong ...

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All JobsUrgently Hiring 311 Operator Jobs

Urgently Hiring 311 Operator information

What does a 311 operator do?

A 311 Operator is responsible for answering non-emergency calls from the public, providing information about city services, and routing requests or complaints to the appropriate municipal departments. They help residents report issues such as potholes, graffiti, or noise complaints and offer guidance on city programs and resources. 311 Operators play a crucial role in ensuring effective communication between the public and city government, helping to resolve issues efficiently and improve community satisfaction.

What are some typical challenges faced by 311 operators, and how can applicants prepare for them?

311 Operators often handle a high volume of calls from the public, ranging from service requests to complaints about city issues. Managing stress while maintaining composure and providing accurate information is a common challenge. Applicants can prepare by developing strong active listening, multitasking, and conflict-resolution skills. Familiarity with city services and comfort with computer systems will also help new operators adapt quickly to the role's fast-paced environment.

What are the key skills and qualifications needed to thrive as a 311 operator?

To thrive as a 311 Operator, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and municipal databases is typically required. Outstanding interpersonal skills, patience, and resilience help operators manage stressful situations and diverse callers. These skills and qualities are essential for providing accurate information, resolving citizen concerns efficiently, and ensuring positive public service experiences.

What is the difference between Urgently Hiring 311 Operator vs 311 Dispatcher?

AspectUrgently Hiring 311 Operator311 Dispatcher
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; dispatching certification may be preferred
Work EnvironmentCall centers, city offices, customer service settingsEmergency call centers, city agencies, public service departments
Employer & IndustryMunicipal government, public serviceMunicipal government, public safety
Common Search IntentCustomer service, city services, non-emergency callsEmergency response, dispatching, public safety coordination

While both roles involve handling city-related calls, the Urgently Hiring 311 Operator primarily manages non-emergency inquiries and customer service, whereas the 311 Dispatcher focuses on dispatching emergency and public safety services. The roles share similar credentials and work environments but differ in their specific functions within city operations.

What cities are hiring for Urgently Hiring 311 Operator jobs?

Cities with the most Urgently Hiring 311 Operator job openings:

What are the most commonly searched types of 311 Operator jobs?

The most popular types of 311 Operator jobs are:

What states have the most Urgently Hiring 311 Operator jobs?

States with the most job openings for Urgently Hiring 311 Operator jobs include:

Urgently Hiring 311 Operator jobs near you

Operator - Urgently Hiring!

Express Employment Professionals

Catoosa, OK • On-site

$18/hr

Full-time

Medical, Dental, Vision

Posted 2 days ago

New

Job description

Port of Catoosa company urgently hiring an outdoor loading & unloading operator

Shift: Monday - Friday 7:00A - 3:30P

Pay: $18.00 per hour paid weekly on Friday

Duties and responsibilities:

  • Operate a variety of heavy equipment to load and unload product.
  • Transfer bulk materials and other cargo between trucks, railcars, vessels, barges, and storage areas.
  • Haul material to and from storage areas in the port (Must have a valid drivers license, CDL is not required)

Requirements:

  • Must have a valid drivers license
  • Must be able to lift 50lbs
  • Must be able to pass a pre employment background check and drug screen.
  • Must be able to work outdoors in varying weather conditions. 
  • 2-3 years of experience operating equipment is strongly preferred, but not required. 

Company Description

We offer weekly pay & immediate benefits.

Express Employment Professionals logo

About Express Employment Professionals

Sourced by ZipRecruiter

Express Employment Professionals, based in Oklahoma City, OK, USA, operates in the staffing industry and is renowned for providing robust and reliable staffing solutions. Their official website - expresspros.com - details their variety of services, which include temporary and full-time staffing, human resources services, and professional search. The company was established in 1983 with the aim of helping as many people as possible to find good jobs, and since then, it has grown exponentially, expanding its reach to various domains within the job market.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Oklahoma City, OK, US

Social media

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