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Remote 311 Operator Jobs (NOW HIRING)

Kodama Systems Inc.

Remote Skidder Operator

Macon, GA · On-site +1

$20 - $30/hr

Remote Skidder Operator Note - this is mostly a remote/ work from home (WFH) position but may require reporting in person to project sites or company events. Candidates in Eastern Time Zone are ...

Cordia Services

Remote Plant Operator

Erie, PA · Remote

Remote Plant Operator (RPO) Location: Pittsburgh International Airport Microgrid, Pittsburgh, PA Company Summary Cordia Energy Services (CES) business model addresses emerging needs for operations ...

Cordia Services

Remote Plant Operator

Wyomissing, PA · Remote

Remote Plant Operator (RPO) Location: Pittsburgh International Airport Microgrid, Pittsburgh, PA Company Summary Cordia Energy Services (CES) business model addresses emerging needs for operations ...

Cordia Services

Remote Plant Operator

Bensalem, PA · Remote

Remote Plant Operator (RPO) Location: Pittsburgh International Airport Microgrid, Pittsburgh, PA Company Summary Cordia Energy Services (CES) business model addresses emerging needs for operations ...

Cordia Services

Remote Plant Operator

Scranton, PA · Remote

Remote Plant Operator (RPO) Location: Pittsburgh International Airport Microgrid, Pittsburgh, PA Company Summary Cordia Energy Services (CES) business model addresses emerging needs for operations ...

Cordia Services

Remote Plant Operator

Bywood, PA · Remote

Remote Plant Operator (RPO) Location: Pittsburgh International Airport Microgrid, Pittsburgh, PA Company Summary Cordia Energy Services (CES) business model addresses emerging needs for operations ...

Cordia Services

Remote Plant Operator

Lancaster, PA · Remote

Remote Plant Operator (RPO) Location: Pittsburgh International Airport Microgrid, Pittsburgh, PA Company Summary Cordia Energy Services (CES) business model addresses emerging needs for operations ...

Cordia Services

Remote Plant Operator

Pittsburgh, PA · Remote

Remote Plant Operator (RPO) Location: Pittsburgh International Airport Microgrid, Pittsburgh, PA Company Summary Cordia Energy Services (CES) business model addresses emerging needs for operations ...

Cordia

Remote Plant Operator

Pittsburgh, PA · On-site +1

$30.19/hr

Remote Plant Operator (RPO) Location: Pittsburgh International Airport Microgrid, Pittsburgh, PA Company Summary Cordia Energy Services (CES) business model addresses emerging needs for operations ...

Cordia Services

Remote Plant Operator

Allentown, PA · Remote

Remote Plant Operator (RPO) Location: Pittsburgh International Airport Microgrid, Pittsburgh, PA Company Summary Cordia Energy Services (CES) business model addresses emerging needs for operations ...

Cordia Services

Remote Plant Operator

Philadelphia, PA · Remote

Remote Plant Operator (RPO) Location: Pittsburgh International Airport Microgrid, Pittsburgh, PA Company Summary Cordia Energy Services (CES) business model addresses emerging needs for operations ...

Cordia Services

Remote Plant Operator

Abington, PA · Remote

Remote Plant Operator (RPO) Location: Pittsburgh International Airport Microgrid, Pittsburgh, PA Company Summary Cordia Energy Services (CES) business model addresses emerging needs for operations ...

Cordia Services

Remote Plant Operator

Bethlehem, PA · Remote

Remote Plant Operator (RPO) Location: Pittsburgh International Airport Microgrid, Pittsburgh, PA Company Summary Cordia Energy Services (CES) business model addresses emerging needs for operations ...

Raptor Maps

Drone Operator

$25 - $35/hr

This is a remote contract role with location and schedule dictated by the work assigned. Prior titles held may include Flight Coordinator, Drone Pilot, or UAS Operator. Locations: * Remote ...

City of New York

Inspector

Manhattan, NY · On-site +1

This position may be eligible for compressed schedule, pursuant to the Remote Work Pilot Program ... For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp, sign up for ...

City of New York

Inspector

Manhattan, NY · On-site +1

This position may be eligible for compressed schedule, pursuant to the Remote Work Pilot Program ... For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp, sign up for ...

City of New York

Inspector

Manhattan, NY · On-site +1

This position may be eligible for compressed schedule, pursuant to the Remote Work Pilot Program ... For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp, sign up for ...

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All JobsRemote 311 Operator Jobs

Remote 311 Operator information

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$79K

$144.6K

$250K

How much do remote 311 operator jobs pay per year?

As of May 28, 2026, the average yearly pay for remote 311 operator in the United States is $144,569.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,500.00 and $152,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote 311 Operator, and why are they important?

To thrive as a Remote 311 Operator, you need excellent customer service skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and municipal information databases is typically required. Outstanding verbal communication, patience, and attention to detail help operators efficiently handle diverse inquiries and de-escalate challenging situations. These skills are crucial for delivering accurate information, supporting community needs, and ensuring a positive public service experience.

What are some typical challenges faced by Remote 311 Operators, and how can they be managed effectively?

Remote 311 Operators often encounter challenges such as handling a high volume of calls during peak times, addressing a wide range of non-emergency issues, and working with callers who may be frustrated or upset. To manage these effectively, operators rely on strong communication skills, a calm demeanor, and detailed knowledge of municipal services and protocols. Many organizations provide comprehensive training and support, as well as clear resources and escalation procedures to help operators deliver accurate information and maintain a positive experience for callers.

What are Remote 311 Operators?

Remote 311 Operators are customer service professionals who handle non-emergency municipal service inquiries and requests from the public, typically working from home or another remote location. They assist citizens by providing information about city services, logging complaints, and directing residents to appropriate departments. Using phone, email, or online chat, Remote 311 Operators help ensure residents get timely support for issues like trash collection, street repairs, and public safety concerns. This role requires strong communication skills, familiarity with municipal services, and the ability to use digital customer service platforms.

What is the difference between Remote 311 Operator vs Remote Customer Service Representative?

AspectRemote 311 OperatorRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require specific certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentGovernment call centers, emergency response centers, municipal officesCorporate call centers, retail, service industries
Industry UsagePublic sector, municipal servicesPrivate sector, various industries
Job FocusHandling city or municipal inquiries, service requests, emergency callsAssisting customers with product or service issues, inquiries, support

While both roles involve answering calls and assisting customers remotely, a Remote 311 Operator primarily handles municipal and public service inquiries, often related to city services or emergencies. In contrast, a Remote Customer Service Representative typically supports private sector clients with product or service-related questions. The credentials and work environments overlap, but the focus and industry usage differ significantly.

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Remote 311 Operator jobs near you
Remote Skidder Operator

Remote Skidder Operator

Kodama Systems Inc.

Macon, GA • On-site, Remote

$20 - $30/hr

Full-time

Medical, Dental, Vision

Posted 14 days ago

Job description

Remote Skidder Operator
Note - this is mostly a remote/ work from home (WFH) position but may require reporting in person to project sites or company events.
Candidates in Eastern Time Zone are preferred. Machines may be located in Eastern or Central Time Zones.
About Kodama:
Kodama Systems is a technology company transforming the forestry industry with teleoperation and shared autonomy. With Kodama's remote-control retrofit, machines can be driven from anywhere off project sites, improving safety, reducing costs, and addressing labor challenges across the timber industry. For more information, visit www.kodama.ai.
Position:
We are seeking an experienced Skidder Operator to grow with us. The ideal candidate has experience driving skidders in person and is excited about skidding on commercial job sites and further developing this technology platform to be a workforce multiplier.
Details:
  • Job Type: Full-time
  • Experience: Ability to operate logging machines, specifically skidders
  • Location: This position will begin as a remote, work from home position (WFH) with the plan of transitioning in-person to Kodama's operation center as the company grows.
  • Travel: Occasional travel to project sites
  • Hours: 30+ hrs per week, including extended work shifts given prior notice
  • Compensation: $20-30/hr, depending upon experience or equivalent annual salary.

Duties:
  • Remotely control log skidder on commercial operations.
  • Provide user feedback around the operation of remote logging machines
  • Coordinate with Kodama team to maintain machinery and develop the remote control system.
  • Follow company work orders.
  • Follow company safety protocols

Requirements:
  • 2+ years experience operating logging machines, preference for skidders
  • Willingness to travel at times for special deployments and work overtime
  • Excellent communication skills
  • Ability to sit for long durations and maintain sound situational awareness
  • Machine troubleshooting and repair knowledge
  • Willingness to work extended work shifts with advanced notice
  • Ability to pass pre-employment background checks
  • Valid U.S. Drivers License

Compensation + Benefits:
  • $20-30 per hour, depending on experience (DOE)
  • Medical, Dental, Vision, and more
  • Travel, meal, and personal protective equipment stipends

Note - due to the volume of inquiries, not all applicants will receive a response.

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