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Remote 311 Operator Jobs (NOW HIRING)

Kodama Systems Inc.

Remote Skidder Operator

Macon, GA · On-site +1

$20 - $30/hr

Remote Skidder Operator Note - this is mostly a remote/ work from home (WFH) position but may require reporting in person to project sites or company events. Candidates in Eastern Time Zone are ...

Aflac

Mgr, Technology Engineering (Salesforce)

Columbus, GA · On-site +1

$116K - $175K/yr

Salary Range: $116,311 - $175,000 Job Posting End Date: July 15, 2026 We've Got You Under Our Wing ... If the role is remote, there may be occasions that you are requested to come to the office based on ...

Eyouth

Loading Operator

$18 - $23.50/hr

Loading Operator Operate production equipment and perform tasks safely and efficiently to meet ... 2026 job type remote salary 8400 - 9450 EGP Engineering operations Safety awareness teamwork ...

SixGen, Inc.

Red Team Operator

Alexandria, VA · On-site +1

$100K - $155K/yr

This position will be mostly remote with some travel. SIXGEN supports cyber and intelligence ... Our highly skilled operators conduct research and assessments based on real-world threats. We ...

JDA

Sales Operations Director

Dallas, TX · Remote

$152K - $197K/yr

The ideal candidate is a strong operator and collaborative business partner with experience ... LI-REMOTE ----- The base salary range for this role is $152,311.00 to $197,689.00 USD The salary ...

City of New York

Inspector

Manhattan, NY · On-site +1

This position may be eligible for compressed schedule, pursuant to the Remote Work Pilot Program ... For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp, sign up for ...

Rotten Apple Services

Be Seen First

Equipment Operator

Camp Wood, TX · Remote

$20 - $25/hr

Working safely and efficiently, often at remote job sites with limited supervision What We're Looking For * Proven experience operating compact track loaders (required) * Experience running mulcher ...

City of New York

Business Tax Customer Service Rep

Manhattan, NY · On-site +1

$17.50 - $23.75/hr

... 311 calls, emails, and web submissions by providing accurate information regarding business tax ... This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work ...

City of New York

Inspector

Manhattan, NY · On-site +1

This position may be eligible for compressed schedule, pursuant to the Remote Work Pilot Program ... For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp, sign up for ...

City of New York

Inspector

Manhattan, NY · On-site +1

This position may be eligible for compressed schedule, pursuant to the Remote Work Pilot Program ... For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp, sign up for ...

City of New York

Inspector

Manhattan, NY · On-site +1

This position may be eligible for compressed schedule, pursuant to the Remote Work Pilot Program ... For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp, sign up for ...

Mutual of Omaha

Underwriter IV

Omaha, NE · Remote

$86K - $114K/yr

Remote Categories: Underwriting We're looking for a highly experienced and knowledgeable ... Strong technical foundation , including completion of LOMA 280/281, 290, 311, 386, and ALU 101 ...

City of New York

Business Tax Customer Service Rep

Manhattan, NY · On-site +1

$17.50 - $23.75/hr

... 311 calls, emails, and web submissions by providing accurate information regarding business tax ... This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work ...

City of New York

Business Tax Customer Service Rep

Manhattan, NY · On-site +1

$17.50 - $23.75/hr

... 311 calls, emails, and web submissions by providing accurate information regarding business tax ... This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work ...

Blue Yonder

Sales Operations Director

Coppell, TX · On-site +1

$152K - $197K/yr

US-Remote with the ability to travel up to 25% Overview Blue Yonder is seeking a high-impact ... The ideal candidate is a strong operator and collaborative business partner with experience ...

Danaher

Production Operator II - O2

Loveland, CO · On-site +1

$21 - $28/hr

The Production Operator II is responsible for instrument assembly and calibration setup/operation ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

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Remote 311 Operator information

See salary details

$79K

$144.6K

$250K

How much do remote 311 operator jobs pay per year?

As of Jul 10, 2026, the average yearly pay for remote 311 operator in the United States is $144,569.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,500.00 and $152,000.00 per year, depending on experience, location, and employer.

What are Remote 311 Operators?

Remote 311 Operators are customer service professionals who handle non-emergency municipal service inquiries and requests from the public, typically working from home or another remote location. They assist citizens by providing information about city services, logging complaints, and directing residents to appropriate departments. Using phone, email, or online chat, Remote 311 Operators help ensure residents get timely support for issues like trash collection, street repairs, and public safety concerns. This role requires strong communication skills, familiarity with municipal services, and the ability to use digital customer service platforms.

What are some typical challenges faced by Remote 311 Operators, and how can they be managed effectively?

Remote 311 Operators often encounter challenges such as handling a high volume of calls during peak times, addressing a wide range of non-emergency issues, and working with callers who may be frustrated or upset. To manage these effectively, operators rely on strong communication skills, a calm demeanor, and detailed knowledge of municipal services and protocols. Many organizations provide comprehensive training and support, as well as clear resources and escalation procedures to help operators deliver accurate information and maintain a positive experience for callers.

What are the key skills and qualifications needed to thrive as a Remote 311 Operator, and why are they important?

To thrive as a Remote 311 Operator, you need excellent customer service skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and municipal information databases is typically required. Outstanding verbal communication, patience, and attention to detail help operators efficiently handle diverse inquiries and de-escalate challenging situations. These skills are crucial for delivering accurate information, supporting community needs, and ensuring a positive public service experience.

What is the difference between Remote 311 Operator vs Remote Customer Service Representative?

AspectRemote 311 OperatorRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require specific certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentGovernment call centers, emergency response centers, municipal officesCorporate call centers, retail, service industries
Industry UsagePublic sector, municipal servicesPrivate sector, various industries
Job FocusHandling city or municipal inquiries, service requests, emergency callsAssisting customers with product or service issues, inquiries, support

While both roles involve answering calls and assisting customers remotely, a Remote 311 Operator primarily handles municipal and public service inquiries, often related to city services or emergencies. In contrast, a Remote Customer Service Representative typically supports private sector clients with product or service-related questions. The credentials and work environments overlap, but the focus and industry usage differ significantly.

More about Remote 311 Operator jobs
What cities are hiring for Remote 311 Operator jobs? Cities with the most Remote 311 Operator job openings:
What are the most commonly searched types of 311 Operator jobs? The most popular types of 311 Operator jobs are:
What states have the most Remote 311 Operator jobs? States with the most job openings for Remote 311 Operator jobs include:
What job categories do people searching Remote 311 Operator jobs look for? The top searched job categories for Remote 311 Operator jobs are:
Remote 311 Operator jobs near you
Infographic showing various Remote 311 Operator job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 7% Part Time, and 3% Temporary. Highlights an 100% Remote job distribution, with an average salary of $144,569 per year, or $69.5 per hour.
Remote Skidder Operator

Remote Skidder Operator

Kodama Systems Inc.

Macon, GA • On-site, Remote

$20 - $30/hr

Full-time

Medical, Dental, Vision

Re-posted 27 days ago

Job description

Remote Skidder Operator
Note - this is mostly a remote/ work from home (WFH) position but may require reporting in person to project sites or company events.
Candidates in Eastern Time Zone are preferred. Machines may be located in Eastern or Central Time Zones.
About Kodama:
Kodama Systems is a technology company transforming the forestry industry with teleoperation and shared autonomy. With Kodama's remote-control retrofit, machines can be driven from anywhere off project sites, improving safety, reducing costs, and addressing labor challenges across the timber industry. For more information, visit www.kodama.ai.
Position:
We are seeking an experienced Skidder Operator to grow with us. The ideal candidate has experience driving skidders in person and is excited about skidding on commercial job sites and further developing this technology platform to be a workforce multiplier.
Details:
  • Job Type: Full-time
  • Experience: Ability to operate logging machines, specifically skidders
  • Location: This position will be a remote, work from home position
  • Travel: Occasional travel to project sites, depending on company needs
  • Hours: 40+ hrs per week, including extended work shifts given prior notice
  • Compensation: $20-30/hr or equivalent annual salary, depending on experience.

Duties:
  • Remotely control log skidder on commercial operations.
  • Provide user feedback around the operation of remote logging machines
  • Coordinate with Kodama team to maintain machinery and develop the remote control system.
  • Operate machine during engineering development windows outside of production shifts
  • Follow company work orders.
  • Follow company safety protocols
  • Contribute to cross-team company initiatives during non-operating time such as customer outreach, data tracking, and operation documentation.

Requirements:
  • 2+ years experience operating logging machines, preference for skidders
  • Willingness to travel at times for special deployments and work overtime
  • Excellent communication skills
  • Ability to sit for long durations and maintain sound situational awareness
  • Machine troubleshooting and repair knowledge
  • Willingness to work extended work shifts with advanced notice
  • Ability to pass pre-employment background checks
  • Valid U.S. Drivers License

Compensation + Benefits:
  • $20-30 per hour, depending on experience
  • Medical, Dental, Vision, and more
  • Travel, meal, and personal protective equipment stipends

Note - due to the volume of inquiries, not all applicants will receive a response.

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