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Remote 311 Operator Jobs (NOW HIRING)

Weir

Hot Works Operator - 2nd Shift

Newton, KS · Remote

$15.50 - $20.25/hr

The Hot Works Operator is responsible for filling in for any of operators in the following ... remote (working option) #LI-AB1 (Recruiter personal

Weir

Hot Works Operator - 3rd Shift

Newton, KS · Remote

$15.50 - $20.25/hr

The Hot Works Operator is responsible for filling in for any of operators in the following ... remote (working option) #LI-AB1 (Recruiter personal

Cupertino Electric, Inc.

BIM Operator III

$47 - $63/hr

BIM Operator III Reports To: BIM Manager Location ... San Jose, California | Remote Salary Range: $47.00/hour to $63.00/hour Final determination of a ...

The Chamber of Commerce of West Alabama

Forklift Operator

$17.50 - $20.50/hr

Remote Office Administrative Assistant KYNY Group Location: 873 Dunbarton Rd, Montgomery, AL, 36117-3001 We are looking for a dependable Office Administrative Assistant to provide essential support ...

Riley Industrial Services Inc

Operator

Sahuarita, AZ · Remote

$22 - $24/hr

Operator Now Hiring: Full-Time CDL Operator! Riley Industrial Services is growing fast and looking for CDL-A with tanker endorsements to join our hard-working team. We specialize in hydro excavation ...

Boston Medical Center

Hotline Operator

$16.35 - $22.84/hr

The Hotline Operator plays a critical role at SafeSpot as the frontline point of contact with our callers. They will be responsible for managing incoming calls and talking with callers using a harm ...

Acro Blue

Production Operator

Toledo, OH · Remote

$20 - $21/hr

NOW HIRING - Production Operators AcroBlue is currently hiring Production Operators for a growing manufacturing facility. We are looking for dependable, safety-focused individuals who thrive in a ...

M&M Talent Group

Forklift Operator

Waller, TX · Remote

$17.50 - $20.50/hr

Forklift Operator Location: 77484 Position Summary: The Forklift Operator is responsible for safely moving materials, equipment, and products throughout the facility to support production and ...

Etheridge Pipeline & Conduit

Operator III

Reno, NV · Remote

$28 - $38/hr

WHAT WE'RE LOOKING FOR The Operator III will be using equipment such as mini-excavators, trenchers, plows, and reel trailers to perform duties of installation, operation, repair, and maintenance of ...

Adams Contracting LLC

Equipment Operator

Clinton, TN · Remote

Salary: $25-$32/HR Adams Contracting, LLC is seeking a skilled Equipment Operator to support our Project Superintendent in delivering top-notch heavy, highway, and civil construction projects across ...

Adams Contracting LLC

Equipment Operator

Knoxville, TN · Remote

Salary: $22-$28/HR Adams Contracting, LLC is seeking a skilled Equipment Operator to support our Project Superintendent in delivering top-notch heavy, highway, and civil construction projects across ...

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All Jobs311 Operator JobsRemote 311 Operator Jobs

Remote 311 Operator information

See salary details

$79K

$144.6K

$250K

How much do remote 311 operator jobs pay per year?

As of Jul 11, 2026, the average yearly pay for remote 311 operator in the United States is $144,569.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,500.00 and $152,000.00 per year, depending on experience, location, and employer.

What are Remote 311 Operators?

Remote 311 Operators are customer service professionals who handle non-emergency municipal service inquiries and requests from the public, typically working from home or another remote location. They assist citizens by providing information about city services, logging complaints, and directing residents to appropriate departments. Using phone, email, or online chat, Remote 311 Operators help ensure residents get timely support for issues like trash collection, street repairs, and public safety concerns. This role requires strong communication skills, familiarity with municipal services, and the ability to use digital customer service platforms.

What are some typical challenges faced by Remote 311 Operators, and how can they be managed effectively?

Remote 311 Operators often encounter challenges such as handling a high volume of calls during peak times, addressing a wide range of non-emergency issues, and working with callers who may be frustrated or upset. To manage these effectively, operators rely on strong communication skills, a calm demeanor, and detailed knowledge of municipal services and protocols. Many organizations provide comprehensive training and support, as well as clear resources and escalation procedures to help operators deliver accurate information and maintain a positive experience for callers.

What are the key skills and qualifications needed to thrive as a Remote 311 Operator, and why are they important?

To thrive as a Remote 311 Operator, you need excellent customer service skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and municipal information databases is typically required. Outstanding verbal communication, patience, and attention to detail help operators efficiently handle diverse inquiries and de-escalate challenging situations. These skills are crucial for delivering accurate information, supporting community needs, and ensuring a positive public service experience.

What is the difference between Remote 311 Operator vs Remote Customer Service Representative?

AspectRemote 311 OperatorRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require specific certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentGovernment call centers, emergency response centers, municipal officesCorporate call centers, retail, service industries
Industry UsagePublic sector, municipal servicesPrivate sector, various industries
Job FocusHandling city or municipal inquiries, service requests, emergency callsAssisting customers with product or service issues, inquiries, support

While both roles involve answering calls and assisting customers remotely, a Remote 311 Operator primarily handles municipal and public service inquiries, often related to city services or emergencies. In contrast, a Remote Customer Service Representative typically supports private sector clients with product or service-related questions. The credentials and work environments overlap, but the focus and industry usage differ significantly.

More about Remote 311 Operator jobs
What cities are hiring for Remote 311 Operator jobs? Cities with the most Remote 311 Operator job openings:
What are the most commonly searched types of 311 Operator jobs? The most popular types of 311 Operator jobs are:
What states have the most Remote 311 Operator jobs? States with the most job openings for Remote 311 Operator jobs include:
What job categories do people searching Remote 311 Operator jobs look for? The top searched job categories for Remote 311 Operator jobs are:
Remote 311 Operator jobs near you
Infographic showing various Remote 311 Operator job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 7% Part Time, and 3% Temporary. Highlights an 100% Remote job distribution, with an average salary of $144,569 per year, or $69.5 per hour.

Hot Works Operator - 2nd Shift

Weir

Newton, KS • Remote

$15.50 - $20.25/hr

Full-time

Posted 15 days ago

Job description

Hot Works Operator - 2nd Shift

Division: Weir Esco

Location: Newton, Ms.

Onsite

2nd Shift, 12:00 pm - 10:00 pm


Purpose of Role: The Hot Works Operator is responsible for filling in for any of operators in the following positions, Air Arc, Weld Repair, and/or Overlay welder. The Hot Works Operator is responsible for identifying and correcting casting defects utilizing the MIG welding process. Also, the arcing of fins, contact notches and any other irregularities off castings. The Hot Works Operator will also operate manual and/or robotic welding equipment. In addition to any other task needed in the department including but not limited to 6s.


Why choose Weir:

Be part of a global organization dedicated to building a better future: At Weir, the growing world depends on us. It depends on us constantly reinventing, quickly adapting and continually finding better, faster, more sustainable ways to access the resources it needs to thrive. And it depends on each of us doing the best work of our lives. It's a big challenge - but it is exciting.


An opportunity to grow your own way: Everything moves fast in the dynamic world of Weir. This creates opportunities for us to take on new challenges, explore new areas, learn, progress and excel. Best of all, there is no set path that our people must take. Instead, everyone is given the support and freedom to tailor-make their own career and do the best work of their lives.


Feel empowered to be yourself and belong: Weir is a welcoming, inclusive place, where each individual's contribution is recognized and all employees are encouraged to innovate, collaborate and be themselves. We continually focus on people and their wellbeing. We believe in fairness and choose to be honest, transparent and authentic in everything we do.


Key Responsibilities:

  • Must be able to grasp an Arc rod holder
  • Operate manual and robotic welding equipment
  • Pick up parts that weigh up to 1500lbs with the use of a hoist
  • Must be about to stand on average of 10 hours per day
  • Safety First: Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world class safety culture.


Job Knowledge/Education and Qualifications:

  • High School Diploma or equivalent
  • Previous MIG welding, air arc, casting repair and/or robotic welding experience
  • ability to read and interpret work instructions and technical documents
  • The use of back, shoulders, hands and wrists for an extended period of time


Founded in 1871, Weir is a world leading engineering business with a purpose to make mining operations smarter, more efficient and sustainable. Thanks to Weir's technology, our customers can produce essential metals and minerals using less energy, water and waste at lower cost. With the increasing need for metals and minerals for climate change solutions, Weir colleagues are playing their part in powering a low carbon future. We are a global family of 11,000 uniquely talented people in over 60 counties, inspiring each other to do the best work of our lives.


For additional information about what it is like to work at Weir, please visit our Career Page and LinkedIn Life Page.


Compensation: (Where compensation on the job posting is required)
Weir is committed to an inclusive and diverse workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or any other legally protected status.
#esco or #minerals (division) #LI-remote (working option) #LI-AB1 (Recruiter personal #)

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