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Remote 311 Operator Jobs in Atlanta, GA (NOW HIRING)

All Jobs311 Operator JobsRemote 311 Operator JobsRemote 311 Operator Jobs in Atlanta, GA

Remote 311 Operator information

See Atlanta, GA salary details

$76K

$139K

$240.4K

How much do remote 311 operator jobs pay per year?

As of Aug 30, 2026, the average yearly pay for remote 311 operator in Atlanta, GA is $139,026.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,200.00 and $146,200.00 per year, depending on experience, location, and employer.

What is a remote 311 operator?

Remote 311 Operators are customer service professionals who handle non-emergency municipal service inquiries and requests from the public, typically working from home or another remote location. They assist citizens by providing information about city services, logging complaints, and directing residents to appropriate departments. Using phone, email, or online chat, Remote 311 Operators help ensure residents get timely support for issues like trash collection, street repairs, and public safety concerns. This role requires strong communication skills, familiarity with municipal services, and the ability to use digital customer service platforms.

What are the key skills and qualifications needed to thrive as a remote 311 operator?

To thrive as a Remote 311 Operator, you need excellent customer service skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and municipal information databases is typically required. Outstanding verbal communication, patience, and attention to detail help operators efficiently handle diverse inquiries and de-escalate challenging situations. These skills are crucial for delivering accurate information, supporting community needs, and ensuring a positive public service experience.

What are some typical challenges faced by remote 311 operators, and how can they be managed effectively?

Remote 311 Operators often encounter challenges such as handling a high volume of calls during peak times, addressing a wide range of non-emergency issues, and working with callers who may be frustrated or upset. To manage these effectively, operators rely on strong communication skills, a calm demeanor, and detailed knowledge of municipal services and protocols. Many organizations provide comprehensive training and support, as well as clear resources and escalation procedures to help operators deliver accurate information and maintain a positive experience for callers.

What is the difference between Remote 311 Operator vs Remote Customer Service Representative?

AspectRemote 311 OperatorRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require specific certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentGovernment call centers, emergency response centers, municipal officesCorporate call centers, retail, service industries
Industry UsagePublic sector, municipal servicesPrivate sector, various industries
Job FocusHandling city or municipal inquiries, service requests, emergency callsAssisting customers with product or service issues, inquiries, support

While both roles involve answering calls and assisting customers remotely, a Remote 311 Operator primarily handles municipal and public service inquiries, often related to city services or emergencies. In contrast, a Remote Customer Service Representative typically supports private sector clients with product or service-related questions. The credentials and work environments overlap, but the focus and industry usage differ significantly.

What are the most commonly searched types of 311 Operator jobs in Atlanta, GA?

The most popular types of 311 Operator jobs in Atlanta, GA are:

What are popular job titles related to Remote 311 Operator jobs in Atlanta, GA?

For Remote 311 Operator jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Remote 311 Operator jobs in Atlanta, GA look for?

The top searched job categories for Remote 311 Operator jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Remote 311 Operator jobs?

Cities near Atlanta, GA with the most Remote 311 Operator job openings:

Remote 311 Operator jobs near you
Infographic showing various Remote 311 Operator job openings in Atlanta, GA as of August 2026, with employment types broken down into 43% Full Time, 54% Part Time, 1% Contract, and 2% Nights. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $139,026 per year, or $66.8 per hour.

Virtual Production Operator - Atlanta

Synapse Virtual Production

Atlanta, GA • On-site, Remote

$16 - $19.50/hr

Full-time

Posted 16 days ago

Job description

Role: Virtual Production Operator
Type: Full-Time Staff
Range: $105,000 +
About Synapse
Synapse Virtual Production is a one-stop virtual production partner made up of filmmakers and award-winning industry leaders-directors, cinematographers, producers, designers, engineers, VFX artists, and technicians.
Our mission is to empower filmmakers, studios, networks, agencies, and brands to enhance the audience experience while innovating the "how" at every turn. We bring a supportive, hands-on partnership grounded in education, technical excellence, and production expertise.
Position Overview
As a Virtual Production Operator, you will work alongside the Virtual Production Supervisor to support the technical execution of virtual production at Synapse Virtual Production's Atlanta studio-a next-generation facility developed through a strategic, multi-year collaboration with Tyler Perry Studios and located on the historic 365-acre Tyler Perry Studios campus.
Utilizing a variety of ICVFX and content playback pipelines, this is a central position to the execution of every production day. Whether a feature film, tv show, commercial, music video, or tangential Virtual Production related experience, you will be a vital part of the core service offering.
Responsibilities
  • Collaborate with the Virtual Production Supervisor to prepare and run Disguise Projects and Unreal Engine environments for in-camera VFX shooting workflows.
  • Collaborate with the Virtual Production Supervisor to prepare and run 2D video plates in Disguise, including ingest, versioning, and aligning.
  • Assist with Unreal Engine setup, calibration, and operations during preproduction, and shoots.
  • Identify and execute on any customization, optimization, or blueprint needs for environments and video plates.
  • Consistently maintain a high standard of quality and speed in virtual production workflows.
  • Collaborate within a team towards a common goal and prioritize conflicting tasks effectively.
  • Work with Production and Virtual Production Supervisor to establish and maintain color pipelines per project requirements.
  • Possess essential Virtual Production experience in Feature Films or Television, including traditional filmmaking on-set experience.
  • Oversee studio maintenance and implement technology upgrades during downtime between shoots.

Requirements
  • Demonstrate an excellent knowledge of Unreal Engine, including Blueprints, Livelink and tracking systems, LED tech, as well as Maya and experience with the visual effects pipeline.
  • Utilize technical understanding of filmmaking, cameras, film back, aperture, shutter, FOV, etc.
  • Knowledge of stage hardware and systems
  • Knowledge of Disguise Programming and Operation
  • Knowledge of Renderstream execution
  • Knowledge of networking and ICVFX infrastructure
  • Ability to communicate clearly and concisely with the VP supervisor and Synapse tech team
  • Ability to execute technically difficult work and maintain a productive attitude under the pressure of live-action production.
  • Familiar with version control such as Perforce
  • Familiar with OCIO/ACES color pipelines
  • Must be detail oriented and organized
  • Experience with Pixera and other media servers preferred
  • Knowledge of physical lighting protocols such as DMX, artnet, and sACN preferred.

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