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Remote 311 Operator Jobs (NOW HIRING)

Cupertino Electric, Inc.

BIM Operator III

$47 - $65/hr

San Jose, CA | Remote Salary Range: $47.00/hour to $65.00/hour Final determination of a successful candidate's starting pay will vary based on a number of factors, including market location and may ...

Boydcorp

Reactor Operator

Magnolia, AR · Remote

Make batches All Job Posting Locations (Location) Magnolia Remote Type On-Site EEO Statement Boyd Corp is an equal opportunity employer. We celebrate diversity and are committed to creating an ...

Riley Industrial Services Inc

Operator

Sahuarita, AZ · Remote

$22 - $24/hr

Operator Now Hiring: Full-Time CDL Operator! Riley Industrial Services is growing fast and looking for CDL-A with tanker endorsements to join our hard-working team. We specialize in hydro excavation ...

Sun Orchard LLC

Machine Operator

Tempe, AZ · Remote

$17.50 - $20.75/hr

We have an immediate opening for a Machine Operator! What We Offer * Paid time off, sick time * Competitive Pay * Comprehensive benefits including medical, dental, and vision, company paid life ...

Sun Orchard LLC

Machine Operator

Tempe, AZ · Remote

$17.50 - $20.75/hr

We have an immediate opening for a Machine Operator! What We Offer * Paid time off, sick time * Competitive Pay * Comprehensive benefits including medical, dental, and vision, company paid life ...

iLink Business Management

Be Seen First

Machine Operator

Torrance, CA · Remote

$18 - $25/hr

Machine Operator - Chocolate Manufacturing Warehouse Location: Torrance, CA Pay: $18 - $25 per hour (DOE) We are urgently hiring experienced Machine Operators to join our chocolate manufacturing team ...

New

Adams Contracting LLC

Equipment Operator

Knoxville, TN · Remote

Salary: $22-$28/HR Adams Contracting, LLC is seeking a skilled Equipment Operator to support our Project Superintendent in delivering top-notch heavy, highway, and civil construction projects across ...

Adams Contracting LLC

Equipment Operator

Clinton, TN · Remote

Salary: $25-$32/HR Adams Contracting, LLC is seeking a skilled Equipment Operator to support our Project Superintendent in delivering top-notch heavy, highway, and civil construction projects across ...

Trulieve

Production Operator I

Tallahassee, FL · On-site +1

$15 - $18.25/hr

Remote (Preference on Pacific and Eastern Time) POSITION SUMMARY The Production Artist will be an integral part of the Trulieve Creative department, reporting to the Studio Production Manager. This ...

SOUTHERN LOGISTICS INC

Operator

Charleston, SC · Remote

$23 - $25/hr

Duties/Responsibilities: · Transports tools and other construction equipment to and from construction sites. · Inspects and fuels vehicle prior to beginning shift. · Follow management directives ...

Skillforce

Lull Operator

Richmond, VA · Remote

$22 - $23/hr

The ideal lull operator has 3+ years experience and holds a lull certification . Pay is $22 - $23 per hour based on experience and skillset. Lull Operator Responsibilities: * Safely operate Lull ...

Skillforce

Lull Operator

Petersburg, VA · Remote

$22 - $23/hr

The ideal lull operator has 3+ years experience and holds a lull certification . Pay is $22 - $23 per hour based on experience and skillset. Lull Operator Responsibilities: * Safely operate Lull ...

Flexsteel Pipe

Be Seen First

Hydro Operator I

Baytown, TX · Remote

$21 - $22/hr

The Level 1 Hydro Operator is an entry-level position responsible for supporting and performing basic operational tasks related to hydrostatic testing in pipe production. This role is part of a ...

Evoplay

Chat Operator German

$18 - $23.50/hr

As an Outgoing Operator, you will work with a fresh and active client database, focusing on reconnecting with clients and increasing their deposit activity. What You'll Do Communicate with clients ...

ECS

Hydrovac Operator

Dallas, TX · Remote

The Hydrovac Operator, CDL/DOT Driver will be responsible for driving and maintaining DOT vehicle to pick up and deliver loads, move equipment from location to location as needed and perform other ...

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All JobsRemote 311 Operator Jobs

Remote 311 Operator information

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$79K

$144.6K

$250K

How much do remote 311 operator jobs pay per year?

As of May 30, 2026, the average yearly pay for remote 311 operator in the United States is $144,569.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,500.00 and $152,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote 311 Operator, and why are they important?

To thrive as a Remote 311 Operator, you need excellent customer service skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and municipal information databases is typically required. Outstanding verbal communication, patience, and attention to detail help operators efficiently handle diverse inquiries and de-escalate challenging situations. These skills are crucial for delivering accurate information, supporting community needs, and ensuring a positive public service experience.

What are some typical challenges faced by Remote 311 Operators, and how can they be managed effectively?

Remote 311 Operators often encounter challenges such as handling a high volume of calls during peak times, addressing a wide range of non-emergency issues, and working with callers who may be frustrated or upset. To manage these effectively, operators rely on strong communication skills, a calm demeanor, and detailed knowledge of municipal services and protocols. Many organizations provide comprehensive training and support, as well as clear resources and escalation procedures to help operators deliver accurate information and maintain a positive experience for callers.

What are Remote 311 Operators?

Remote 311 Operators are customer service professionals who handle non-emergency municipal service inquiries and requests from the public, typically working from home or another remote location. They assist citizens by providing information about city services, logging complaints, and directing residents to appropriate departments. Using phone, email, or online chat, Remote 311 Operators help ensure residents get timely support for issues like trash collection, street repairs, and public safety concerns. This role requires strong communication skills, familiarity with municipal services, and the ability to use digital customer service platforms.

What is the difference between Remote 311 Operator vs Remote Customer Service Representative?

AspectRemote 311 OperatorRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require specific certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentGovernment call centers, emergency response centers, municipal officesCorporate call centers, retail, service industries
Industry UsagePublic sector, municipal servicesPrivate sector, various industries
Job FocusHandling city or municipal inquiries, service requests, emergency callsAssisting customers with product or service issues, inquiries, support

While both roles involve answering calls and assisting customers remotely, a Remote 311 Operator primarily handles municipal and public service inquiries, often related to city services or emergencies. In contrast, a Remote Customer Service Representative typically supports private sector clients with product or service-related questions. The credentials and work environments overlap, but the focus and industry usage differ significantly.

More about Remote 311 Operator jobs
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What states have the most Remote 311 Operator jobs? States with the most job openings for Remote 311 Operator jobs include:
What job categories do people searching Remote 311 Operator jobs look for? The top searched job categories for Remote 311 Operator jobs are:
Remote 311 Operator jobs near you
BIM Operator III

BIM Operator III

Cupertino Electric, Inc.

Remote

$47 - $65/hr

Full-time

Posted 4 days ago

Cupertino Electric rating

7.6

Company rating: 7.6 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Posting Title: BIM Operator III
Reports To: BIM Manager
Location: San Jose, CA | Remote
Salary Range: $47.00/hour to $65.00/hour  
 
Final determination of a successful candidate’s starting pay will vary based on a number of factors, including market location and may vary depending on job-related knowledge, skills, education and experience. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this specific job description. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs. Our compensation reflects the cost of labor across several US geographic markets.
WHO WE ARE
Since 1954, Cupertino Electric, Inc. (CEI) has been powered by people who’ve built a reputation for delivering high-profile, complex projects. Real, tangible things that alter the landscape and improve lives. And we've done it with integrity for more than 70 years. We’re problem solvers and innovation seekers. We’re team players and safety fanatics. And we're proud to be part of Quanta Services (PWR:NYSE), North America's largest employer of skilled craft labor. Because what we do is important, but how we do it is everything. 
 
THE BIM TEAM
Our Building Information Modeling (BIM) team is at the forefront of construction technology, delivering exceptional value through advanced 3D modeling and coordination. We maximize construction efficiency by creating detailed virtual representations of projects before construction begins, allowing us to identify conflicts early and implement solutions with minimal impact on timelines and budgets.
 
ABOUT THE ROLE
  • Develops comprehensive 3D models from redlines and construction documents
  • Creates and maintains 2D installation drawings from 3D models
  • Performs model population including conduits, trays, equipment, fixtures, and supports
  • Manages documentation through printing, review, and publishing processes
  • Maintains project setup and folder structures per CEI standards
  • Executes quality control on models and drawings
  • Uses BIM 360 interface for file management and issue tracking
  • Performs clash detection and coordination reviews
  • Communicates within the team regarding deliverables and technical needs
 
ABOUT YOU
  • Applying advanced Revit techniques for 2D documentation and 3D modeling
  • Executing Navisworks Manage workflows for clash detection and coordination
  • Implementing electrical construction practices and code requirements
  • Interpreting electrical, mechanical, and architectural construction drawings
 
MINIMUM QUALIFICATIONS
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
 
Education: High School Diploma or GED required; College education in related field preferred
 
Licensure/Certifications: None required
Experience: 3+ years in electrical construction industry with progressive BIM experience
 
Work Location: Remote - work from home reporting to team members as needed
 
#LI-SA1  #LI-Remote
 
*Applicants must be authorized to work in the United States. This position is not eligible for sponsorship.
 
PLEASE NOTE: CEI will never ask for any money or financial information from applicants during the hiring process. To learn more about "job scams" how to avoid them, click here.
 
CEI is a place where every single person can—and does—have an impact on the work we do and the communities we serve. Here, you can build your own story and grow to your full potential. You can collaborate and celebrate with amazing people. And you’ll go home every day knowing you helped contribute to important work that shapes people’s lives. Our commercial, data center and energy projects may be complex, but our approach is simple. We build great things and we do it with great people.
 
The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department, program or project needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
 
Cupertino Electric, Inc. (CEI) is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
 
Cupertino Electric Inc. aims to make cei.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, please contact us at ceijobs@cei.com or 1-(877)-747-4CEI.
 

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