ZipRecruiter

Log In

2

Remote 311 Operator Jobs (NOW HIRING)

Atlas Copco

$17.25 - $21/hr

Your role The Forging Operator will be a hands-on position responsible for high quality manufacturing of self-piercing rivets (SPR). Tasks include set-up and running a 6-station cold heading machine ...

Sportradar

Production Operator Part Time

New York, NY · On-site +1

$15.75/hr

More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business. OVERVIEW: Sportradar ...

Walbec Group

Stationary Aggregate Operator

Stationary Aggregate Operator Payne + Dolan Inc. a Walbec Group Company Waukesha, WI Are you looking for an exciting career in road, highway, and bridge construction? Payne + Dolan Inc., of the ...

New

Clean Harbors

Traveling Heavy Equipment Operator

Chicago, IL · On-site +1

$14.90 - $34.62/hr

The Heavy Equipment Operator will operate a variety of equipment, such as, backhoes, bulldozers, loader, screeners, excavators as well as other equipment. Candidates must also be willing and able to ...

Clean Harbors

Traveling Heavy Equipment Operator

Newhall, CA · On-site +1

$14.90 - $34.62/hr

The Heavy Equipment Operator will operate a variety of equipment, such as, backhoes, bulldozers, loader, screeners, excavators as well as other equipment. Candidates must also be willing and able to ...

Clean Harbors

Traveling Heavy Equipment Operator

Greeley, CO · On-site +1

$14.90 - $34.62/hr

The Heavy Equipment Operator will operate a variety of equipment, such as, backhoes, bulldozers, loader, screeners, excavators as well as other equipment. Candidates must also be willing and able to ...

previous page

Showing results 41-60

All Jobsremote JobsConstruction JobsGeneral Construction JobsExcavator Operator JobsRemote 311 Operator Jobs

Remote 311 Operator information

See salary details

$79K

$144.6K

$250K

How much do remote 311 operator jobs pay per year?

As of Aug 21, 2026, the average yearly pay for remote 311 operator in the United States is $144,569.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,500.00 and $152,000.00 per year, depending on experience, location, and employer.

What is a remote 311 operator?

Remote 311 Operators are customer service professionals who handle non-emergency municipal service inquiries and requests from the public, typically working from home or another remote location. They assist citizens by providing information about city services, logging complaints, and directing residents to appropriate departments. Using phone, email, or online chat, Remote 311 Operators help ensure residents get timely support for issues like trash collection, street repairs, and public safety concerns. This role requires strong communication skills, familiarity with municipal services, and the ability to use digital customer service platforms.

What are the key skills and qualifications needed to thrive as a remote 311 operator?

To thrive as a Remote 311 Operator, you need excellent customer service skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and municipal information databases is typically required. Outstanding verbal communication, patience, and attention to detail help operators efficiently handle diverse inquiries and de-escalate challenging situations. These skills are crucial for delivering accurate information, supporting community needs, and ensuring a positive public service experience.

What are some typical challenges faced by remote 311 operators, and how can they be managed effectively?

Remote 311 Operators often encounter challenges such as handling a high volume of calls during peak times, addressing a wide range of non-emergency issues, and working with callers who may be frustrated or upset. To manage these effectively, operators rely on strong communication skills, a calm demeanor, and detailed knowledge of municipal services and protocols. Many organizations provide comprehensive training and support, as well as clear resources and escalation procedures to help operators deliver accurate information and maintain a positive experience for callers.

What is the difference between Remote 311 Operator vs Remote Customer Service Representative?

AspectRemote 311 OperatorRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require specific certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentGovernment call centers, emergency response centers, municipal officesCorporate call centers, retail, service industries
Industry UsagePublic sector, municipal servicesPrivate sector, various industries
Job FocusHandling city or municipal inquiries, service requests, emergency callsAssisting customers with product or service issues, inquiries, support

While both roles involve answering calls and assisting customers remotely, a Remote 311 Operator primarily handles municipal and public service inquiries, often related to city services or emergencies. In contrast, a Remote Customer Service Representative typically supports private sector clients with product or service-related questions. The credentials and work environments overlap, but the focus and industry usage differ significantly.

More about Remote 311 Operator jobs

What cities are hiring for Remote 311 Operator jobs?

Cities with the most Remote 311 Operator job openings:

What are the most commonly searched types of 311 Operator jobs?

The most popular types of 311 Operator jobs are:

What states have the most Remote 311 Operator jobs?

States with the most job openings for Remote 311 Operator jobs include:

What job categories do people searching Remote 311 Operator jobs look for?

The top searched job categories for Remote 311 Operator jobs are:

Remote 311 Operator jobs near you
Infographic showing various Remote 311 Operator job openings in the United States as of August 2026, with employment types broken down into 39% Full Time, 59% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $144,569 per year, or $69.5 per hour.

Production Operator-Forging

Atlas Copco

On-site, Remote

$17.25 - $21/hr

Full-time

Posted 21 days ago

Atlas Copco rating

8.5

Company rating: 8.5 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

84th of 491 rated machine equipment manufacturers

Job description

Your role
The Forging Operator will be a hands-on position responsible for high quality manufacturing of self-piercing rivets (SPR). Tasks include set-up and running a 6-station cold heading machine and ensure all settings are proper to achieve optimal results. Operators will be responsible for following processes as described by the work instructions and keeping work area clean and organized. You will report to the Production Supervisor and/or Team Lead.
ESSENTIAL DUTIES:
  • Employees must always demonstrate safe work practices
  • Set-up and operate cold header machines
  • Follow work instructions and procedures
  • Understand and operate machine controls
  • Change tooling and weld coils as required
  • Maintain good quality using Statistical Process Control
  • Maintain required production numbers while keeping scrap rates low
  • Troubleshoot quality issues during production
  • Must be able to run multiple cold-heading machines throughout shift
  • Follow 5-S principles

To succeed, you will need
We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
  • Good oral and written communication skills
  • Understanding that Safety and Quality come first
  • Must be good with hand tools and have a strong mechanical aptitude
  • Self-driven
  • High attention to detail
  • Ability to understand and measure parts using appropriate measuring tools, such as calipers, micrometers, indicator gages
  • Ability to read part prints and tooling prints
  • Basic computer skills
  • Basic mathematic skills including use of decimals and fractions
  • Punctual, reliable and team-oriented
  • Positive attitude with a growth mindset

EDUCATION OR QUALIFICATIONS:
  • High School diploma or equivalent

PHYSICAL REQUIREMENTS (AS APPLICABLE):
    • Able to lift up to 50 lbs. periodically
    • Must be able to move around production area, including standing and bending
    • Must have good visual acuity to read and use operations software system
    • Push or pull tool/welding kits
    • Occasional crouching or bending to operate controls low to the ground
In return, we offer
  • Culture of trust and accountability
  • Lifelong learning and career growth
  • Innovation powered by people
  • Comprehensive compensation and benefits
  • Health and well-being
Job location
Your job location for this role will be at our advanced manufacturing facility in New Hudson, United States (US). You will be part of a highly skilled team, benefiting from hands-on collaboration and access to cutting-edge machinery and technology.
Uniting curious minds
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.

What Atlas Copco employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply