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311 Operator Jobs in Austin, TX (NOW HIRING)

Security Delivery Lead

Austin, TX · On-site

$132K - $338K/yr

Collaborative work style; comfortable operating in matrixed teams across client, legal, technical ... to $311,200 Washington $141,100 to $311,200 About Accenture Accenture is a leading global ...

Operator

Austin, TX · On-site

$16.50 - $21.75/hr

We are seeking a skilled Operator to join our team in the Construction industry. As an Operator, you will be responsible for operating heavy machinery and equipment to ensure the successful ...

OPERATOR III (LEAD OPERATOR)

Austin, TX · On-site

$17.25 - $22.75/hr

OPERATOR III (LEAD OPERATOR) Location: Arlington, TX Shifts Available: * 6:00 PM - 6:00 AM * 6:00 AM - 6:00 PM SignOn Bonus: Up to $5,000 Operator III - Lead Operator We are seeking an experienced ...

Operator

Austin, TX · On-site

$17.25 - $22.75/hr

We are currently looking for Operators to Join our Texas Division in the Austin area.PRIMARY RESPONSIBILITIES AND DUTIES Operating hand wheels, levers, and depresses pedals to drive machines and ...

Operator

Lockhart, TX · On-site

$19/hr

Night Shift Operator (10pm-6am) Location: Lockhart, TX Starting Pay: $19.00/hour Schedule: 40 hours per week with set days off Benefits: Begin on the first day after 60 days of employment As the ...

OPERATOR II

Buda, TX

$39K - $66K/yr

Chief Operator WORK LOCATION: 1431 Satterwhite Rd, Buda, TX 78610 SUMMARY The Operator II position is responsible for the daily operation and maintenance of the Buda Wastewater Treatment Plant ...

OPERATOR II

Buda, TX

$39K - $66K/yr

Chief Operator WORK LOCATION: 1431 Satterwhite Rd, Buda, TX 78610 SUMMARY The Operator II position is responsible for the daily operation and maintenance of the Buda Wastewater Treatment Plant ...

OPERATOR II

Buda, TX · On-site

$39K - $66K/yr

Chief Operator WORK LOCATION: 1431 Satterwhite Rd, Buda, TX 78610 SUMMARY The Operator II position is responsible for the daily operation and maintenance of the Buda Wastewater Treatment Plant ...

Material Operator

Austin, TX · On-site

$17.25 - $22.75/hr

Good understanding of PC system architecture, operating systems, drivers, ACPI and BIOS; Performance/Power/Thermal related lab work experience is an asset; Strong analytical/problem solving skills ...

Forklift Operator

San Marcos, TX · On-site

$15.50 - $18/hr

Forklift Operator We are seeking a Forklift Operator to join our team! As a Forklift Operator you are responsible for: * Loading materials onto flatbed trailers. * Moving production when needed.

Forklift Operator

San Marcos, TX

$16.25 - $19.25/hr

We are seeking a Forklift Operator to join our team! To Apply: Click on the "apply" button to get started or apply in-person 1900 Clovis Barker Rd, San Marcos, TX 78666 ! What We Offer: * Work in a ...

Forklift Operator

San Marcos, TX · On-site

$15.50 - $18/hr

We are seeking a Forklift Operator to join our team! To Apply: Click on the "apply" button to get started or apply in-person 1900 Clovis Barker Rd, San Marcos, TX 78666 ! What We Offer: * Work in a ...

Forklift Operator

Austin, TX · On-site

$16.75 - $19.75/hr

Stager/Forklift Operator Hire Up Staffing is seeking a reliable and hardworking Stager/Forklift Operator to join our client's growing production team in Central Austin! This is a great opportunity ...

Forklift Operator

San Marcos, TX

$16.25 - $19.25/hr

We are seeking a Forklift Operator to join our team! To Apply: Click on the "apply" button to get started! What We Offer: * Work in a team-oriented environment where collaboration is a priority.

Track Operator

Austin, TX · On-site

$17 - $22.50/hr

As a Track Operator , you will be at the core of the day to day operations, leading and guiding our customers to a fun, safe karting experience. Is this you? Duties and Responsibilities * Provide ...

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311 Operator information

See Austin, TX salary details

$10

$19

$29

How much do 311 operator jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for 311 operator in Austin, TX is $19.89, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $21.92 per hour, depending on experience, location, and employer.

What is a 311 operator?

A 311 Operator handles non-emergency calls from the public, providing information and assistance on city services, programs, and concerns. They answer questions, process service requests, and direct callers to the appropriate departments. Operators must have strong communication skills, knowledge of local government services, and the ability to handle high call volumes efficiently.

What does a 311 operator do?

A 311 Operator typically spends their day answering incoming calls or digital requests from residents seeking information about city services, reporting non-emergency issues, or requesting assistance. Operators document service requests, provide clear instructions, and may coordinate with various municipal departments to ensure issues are addressed promptly. Teamwork is common, as operators often collaborate with supervisors and field personnel to resolve complex cases. While the role is fast-paced and at times challenging, it offers the satisfaction of directly helping community members and keeping city operations running smoothly.

What skills and qualifications are needed to be a 311 operator?

To excel as a 311 Operator, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with call center software, municipal information databases, and CRM systems is often required. Excellent communication, patience, and problem-solving abilities help operators manage diverse public inquiries efficiently. These competencies are vital for delivering accurate information, providing quality assistance to the public, and maintaining smooth city service operations.

Is working for a 311 operator a good job?

A 311 operator is responsible for handling public service inquiries and requests, often working in a call center environment with standard office hours. The job typically requires good communication skills, patience, and familiarity with computer systems. It can offer stable employment and benefits, but may involve high call volumes and stressful situations depending on the city or organization.

What are the most commonly searched types of 311 Operator jobs in Austin, TX?

The most popular types of 311 Operator jobs in Austin, TX are:

What cities near Austin, TX are hiring for 311 Operator jobs?

Cities near Austin, TX with the most 311 Operator job openings:

Infographic showing various 311 Operator job openings in Austin, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,377 per year, or $19.9 per hour.

Security Delivery Lead

Accenture

Austin, TX • On-site

$132K - $338K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Accenture Federal Services rating

8.7

Company rating: 8.7 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

51st of 499 rated business services


Job description

We Are

Accenture Security helps organizations prepare, protect, detect, respond, and recover along with all points of the security lifecycle. Cybersecurity challenges are different for every business in every industry. Leveraging our global resources and advanced technologies, we create integrated, turnkey solutions tailored to our client's needs across their entire value chain. Whether we're defending against known cyberattacks, detecting and responding to the unknown, or running an entire security operations center, we will help companies build cyber resilience to grow with confidence. Our team of the security sector's brightest people uses the coolest tech to out-hack the hackers and help clients build resilience from within. We blend risk strategy, digital identity, cyber defense, application security, and managed service solutions to rethink the entire security lifecycle.

Do you have the deep functional and technical experience to help implement security solutions that align with our clients' business objectives? Do you have the expertise to design and deliver solutions for establishing system user's credentials, and processes for applying those credentials to access enterprise systems and applications?

You Are

The Delivery Lead will be the single point of accountability for end-to-end delivery across all three IAM modernization workstreams-Identity & Access Management (Okta), Identity Governance & Administration (SailPoint ISC), and Privileged Access Management (Delinea)-as well as IAM Data Cleanup and Discovery phases. The role requires deep program orchestration skills, overseeing an offshore-heavy (80%) delivery model. A senior practitioner who can own the full technical and delivery landscape, removing the need to interface with multiple individual workstream leads.

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

Here's what we need

  • Minimum of 8 years of total experience in cybersecurity - with at least 5 years focused across multiple domains within Identity including but not limited to Governance, Access Management, Privileged Access, Non-human Identity, and Secrets Management.

  • Minimum of 5 years of demonstrated hands-on experience applying the capabilities of leading vendor tools to solve complex business problems.

  • Minimum of 5 years of technical architecture experience across multiple platforms - Integration of identity and access management systems to core enterprise solutions (CRMs, ticketing tools, cloud infrastructure).

  • Minimum of 3 years of experience leading complex delivery where you've managed individuals and been responsible for reporting to a set of senior stakeholders.

  • Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)

Professional Skills requirements

  • Working knowledge of IAM principles: RBAC, PAM, MFA, SSO, access reviews, and provisioning/de-provisioning workflows in regulated environments.

  • Ability to read and interpret technical configurations, architecture diagrams, log samples, and system outputs as audit evidence.

  • Strong written communication skills - able to produce clear, concise audit workpapers, findings, and executive summaries.

  • Collaborative work style; comfortable operating in matrixed teams across client, legal, technical, and compliance stakeholders.


Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 10/31/2026.
Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture


Role Location Annual Salary Range
California $132,500 to $338,300
Cleveland $122,700 to $270,600
Colorado $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maine $112,900 to $249,000
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York $122,700 to $338,300
New Jersey $141,100 to $338,300
Virginia $122,700 to $311,200
Washington $141,100 to $311,200

About Accenture

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities.Read more here

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us anemailor speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, pleaseclick herefor additional important information.

Please read Accenture'sRecruiting and Hiring Statementfor more information on how we process your data during the Recruiting and Hiring process.


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