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311 Operator Jobs in Massachusetts (NOW HIRING)

Accenture

Security Delivery Lead

Boston, MA · On-site

$132K - $338K/yr

Collaborative work style; comfortable operating in matrixed teams across client, legal, technical ... to $311,200 Washington $141,100 to $311,200 About Accenture Accenture is a leading global ...

Veolia Environnement SA

Operator

Brockton, MA · On-site

$29.39 - $38.89/hr

The Operator I operates and maintains sludge, dewatering treatment, processing, disposal and testing equipment in refinery/industrial facility to purify water to meet customer specifications. Primary ...

Baker Commodities Inc

Operator

Southwick, MA · On-site

$18 - $23.50/hr

Safely and efficiently supports manufacturing by moving material, operating and cleaning equipment Western Mass Rendering (WMR) is a Division of Baker Commodities, Inc. Services for Cooking Oil and ...

Baker Commodities Inc

Operator

Southwick, MA · On-site

$18 - $23.50/hr

Description Safely and efficiently supports manufacturing by moving material, operating and cleaning equipment Western Mass Rendering (WMR) is a Division of Baker Commodities, Inc. Services for ...

Banner Solutions

Operator

Southwick, MA · On-site

$18 - $23.50/hr

Job Type Full-time Description Safely and efficiently supports manufacturing by moving material, operating and cleaning equipment Western Mass Rendering (WMR) is a Division of Baker Commodities, Inc.

The Alpha Group

Be Seen First

Inspection Operator

Hudson, MA · On-site

$18 - $19/hr

Currently Seeking a Inspection Operator for a full-time temporary to permanent position in Hudson, MA. Responsibilities of Inspection Operator: -Perform first article, in-process, and final ...

New

The Alpha Group

Inspection Operator

Hudson, MA · On-site

$18 - $19/hr

Currently Seeking a Inspection Operator for a full-time temporary to permanent position in Hudson, MA. Responsibilities of Inspection Operator: -Perform first article, in-process, and final ...

New

FACILITY MANAGEMENT CORP

Facility Operator

Burlington, MA · On-site

$18 - $20/hr

The Facility Operator is responsible for maintaining FMC facilities in order to ensure clean, safe and healthy facilities are available. Routine maintenance and janitorial functions of the facility ...

FMC Ice Sports

Facility Operator

Gardner, MA · On-site

$18 - $20/hr

The Facility Operator is responsible for maintaining FMC facilities in order to ensure clean, safe and healthy facilities are available. Routine maintenance and janitorial functions of the facility ...

FACILITY MANAGEMENT CORP

Facility Operator

Brockton, MA · On-site

$18 - $20/hr

The Facility Operator is responsible for maintaining FMC facilities in order to ensure clean, safe and healthy facilities are available. Routine maintenance and janitorial functions of the facility ...

FMC Ice Sports

Facility Operator

Burlington, MA · On-site

$18 - $20/hr

The Facility Operator is responsible for maintaining FMC facilities in order to ensure clean, safe and healthy facilities are available. Routine maintenance and janitorial functions of the facility ...

FMC Ice Sports

Facility Operator

Natick, MA · On-site

$18 - $20/hr

The Facility Operator is responsible for maintaining FMC facilities in order to ensure clean, safe and healthy facilities are available. Routine maintenance and janitorial functions of the facility ...

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311 Operator information

See Massachusetts salary details

$11

$21

$32

How much do 311 operator jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for 311 operator in Massachusetts is $21.91, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $24.13 per hour, depending on experience, location, and employer.

What is a 311 operator?

A 311 Operator handles non-emergency calls from the public, providing information and assistance on city services, programs, and concerns. They answer questions, process service requests, and direct callers to the appropriate departments. Operators must have strong communication skills, knowledge of local government services, and the ability to handle high call volumes efficiently.

What does a 311 operator do?

A 311 Operator typically spends their day answering incoming calls or digital requests from residents seeking information about city services, reporting non-emergency issues, or requesting assistance. Operators document service requests, provide clear instructions, and may coordinate with various municipal departments to ensure issues are addressed promptly. Teamwork is common, as operators often collaborate with supervisors and field personnel to resolve complex cases. While the role is fast-paced and at times challenging, it offers the satisfaction of directly helping community members and keeping city operations running smoothly.

What skills and qualifications are needed to be a 311 operator?

To excel as a 311 Operator, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with call center software, municipal information databases, and CRM systems is often required. Excellent communication, patience, and problem-solving abilities help operators manage diverse public inquiries efficiently. These competencies are vital for delivering accurate information, providing quality assistance to the public, and maintaining smooth city service operations.

Is working for a 311 operator a good job?

A 311 operator is responsible for handling public service inquiries and requests, often working in a call center environment with standard office hours. The job typically requires good communication skills, patience, and familiarity with computer systems. It can offer stable employment and benefits, but may involve high call volumes and stressful situations depending on the city or organization.

What are the most commonly searched types of 311 Operator jobs in Massachusetts?

The most popular types of 311 Operator jobs in Massachusetts are:

What are popular job titles related to 311 Operator jobs in Massachusetts?

For 311 Operator jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching 311 Operator jobs in Massachusetts look for?

The top searched job categories for 311 Operator jobs in Massachusetts are:

What cities in Massachusetts are hiring for 311 Operator jobs?

Cities in Massachusetts with the most 311 Operator job openings:

311 Operator jobs near you
Infographic showing various 311 Operator job openings in Massachusetts as of August 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 100% In-person job distribution, with an average salary of $45,583 per year, or $21.9 per hour.

Travel Nurse RN - Cardiovascular Operating Room - $3,311 to $3,501 per week in Boston, MA

Boston, MA • On-site

TravelNurseSource
Health Care and Social Assistance • 11 - 50 employees
Learn more about TravelNurseSourceexternal

$82.78 - $87.53/hr

Full-time

Medical, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Registered Nurse (RN) | Cardiovascular Operating Room Location: Boston, MA Agency: Host Healthcare Pay: $3,311 to $3,501 per week Shift Information: Days Contract Duration: 13 Weeks Start Date: 9/28/2026

About the Position

TravelNurseSource is working with Host Healthcare to find a qualified CVOR RN in Boston, Massachusetts, 02115!
Host Healthcare is an award-winning travel healthcare company with an immediate opening for this Registered Nurse - CVOR in Boston, MA. If you are interested in this position, please contact your recruiter and reference Job #2282655

About Host Healthcare

At Host Healthcare, we are dedicated to empowering the life and healthcare career you deserve. As an nurse, you will be matched to one of our responsive recruiters who will have your back throughout your journey. You will also be connected with a full support team that was rated #1 in Nursing Satisfaction by MIT Sloan Management Review.

No matter if you want to explore the other side of the country or stay close to home, our team can help you get there. With Host Healthcare, you’ll get exclusive access to thousands of jobs in all 50 states. This means you get priority access to apply to travel and local assignments before other applicants.

We know that you are so much more than a number and we work hard to ensure you have the best benefits for you and your loved ones. During your assignment, you’ll be able to select premium benefits like Day-1 health coverage, 401K matching, travel reimbursements, housing support and more.    

Take control of your life and career with Host Healthcare.

Benefits:

·       A dedicated and responsive recruiter who has your back

·       Priority access to jobs in all 50 states at every major healthcare system

·       Day-1 medical benefits that last up to 30 days between assignments

·       Day-1 401K with company matching after 6 months

·       24/7 support

·       Clinical support throughout your assignment

30599630EXPPLAT

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