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311 Operator Jobs in Massachusetts (NOW HIRING)

OR - Operating Room * Discipline: RN * Start Date: ASAP * Duration: 13 weeks * 36 hours per week ... Travel Nurse Salary: $2,311/week * Start Date: ASAP * Assignment Length: 13 weeks * Total Hours Per ...

New

Operator

Southwick, MA · On-site

$18 - $23.50/hr

Description Safely and efficiently supports manufacturing by moving material, operating and cleaning equipment Western Mass Rendering (WMR) is a Division of Baker Commodities, Inc. Services for ...

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Inspection Operator

Hudson, MA · On-site

$18 - $19/hr

Currently Seeking a Inspection Operator for a full-time temporary to permanent position in Hudson, MA. Responsibilities of Inspection Operator: -Perform first article, in-process, and final ...

Facility Operator

Burlington, MA · On-site

$18 - $20/hr

The Facility Operator is responsible for maintaining FMC facilities in order to ensure clean, safe and healthy facilities are available. Routine maintenance and janitorial functions of the facility ...

The Facility Operator is responsible for maintaining FMC facilities in order to ensure clean, safe and healthy facilities are available. Routine maintenance and janitorial functions of the facility ...

The Facility Operator is responsible for maintaining FMC facilities in order to ensure clean, safe and healthy facilities are available. Routine maintenance and janitorial functions of the facility ...

The Facility Operator is responsible for maintaining FMC facilities in order to ensure clean, safe and healthy facilities are available. Routine maintenance and janitorial functions of the facility ...

Facility Operator

Brockton, MA · On-site

$18 - $20/hr

The Facility Operator is responsible for maintaining FMC facilities in order to ensure clean, safe and healthy facilities are available. Routine maintenance and janitorial functions of the facility ...

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Showing results 1-20

311 Operator information

See Massachusetts salary details

$11

$21

$32

How much do 311 operator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for 311 operator in Massachusetts is $21.91, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $24.13 per hour, depending on experience, location, and employer.

What is a 311 operator?

A 311 Operator handles non-emergency calls from the public, providing information and assistance on city services, programs, and concerns. They answer questions, process service requests, and direct callers to the appropriate departments. Operators must have strong communication skills, knowledge of local government services, and the ability to handle high call volumes efficiently.

What does a 311 operator do?

A 311 Operator typically spends their day answering incoming calls or digital requests from residents seeking information about city services, reporting non-emergency issues, or requesting assistance. Operators document service requests, provide clear instructions, and may coordinate with various municipal departments to ensure issues are addressed promptly. Teamwork is common, as operators often collaborate with supervisors and field personnel to resolve complex cases. While the role is fast-paced and at times challenging, it offers the satisfaction of directly helping community members and keeping city operations running smoothly.

What skills and qualifications are needed to be a 311 operator?

To excel as a 311 Operator, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with call center software, municipal information databases, and CRM systems is often required. Excellent communication, patience, and problem-solving abilities help operators manage diverse public inquiries efficiently. These competencies are vital for delivering accurate information, providing quality assistance to the public, and maintaining smooth city service operations.

Is working for a 311 operator a good job?

A 311 operator is responsible for handling public service inquiries and requests, often working in a call center environment with standard office hours. The job typically requires good communication skills, patience, and familiarity with computer systems. It can offer stable employment and benefits, but may involve high call volumes and stressful situations depending on the city or organization.

What are the most commonly searched types of 311 Operator jobs in Massachusetts?

The most popular types of 311 Operator jobs in Massachusetts are:

What cities in Massachusetts are hiring for 311 Operator jobs?

Cities in Massachusetts with the most 311 Operator job openings:

Infographic showing various 311 Operator job openings in Massachusetts as of August 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 100% In-person job distribution, with an average salary of $45,583 per year, or $21.9 per hour.

Travel OR RN - $2,311 per week

Vivian Health

Brockton, MA • On-site

$2.3K/wk

Other

Medical, Dental, Vision, Retirement

Posted 3 days ago

New


Job description

Aequor Healthcare is seeking a travel nurse RN OR - Operating Room for a travel nursing job in Brockton, Massachusetts.

Job Description & Requirements
  • Specialty: OR - Operating Room
  • Discipline: RN
  • Start Date: ASAP
  • Duration: 13 weeks
  • 36 hours per week
  • Shift: 12 hours
  • Employment Type: Travel

Looking for a great Travel OR - Operating Room Nursing Job in Brockton, Massachusetts? Aequor Healthcare posted this Travel Nursing Job that offers 36 hours a week for 13 weeks in Brockton, Massachusetts.

Vivian Health provides transparent Travel OR - Operating Room Salary information and unbiased reviews from leading Travel Nurse Agencies across the United States, so you can compare travel opportunities matching your desired criteria.

With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single Reusable Profile to find your ideal job faster and easier than ever.

The details for this Travel OR - Operating Room Nursing Job are:

  • Specialty: OR - Operating Room
  • Job Location: Brockton, Massachusetts
  • Travel Nurse Salary: $2,311/week
  • Start Date: ASAP
  • Assignment Length: 13 weeks
  • Total Hours Per Week: 36 weekly
  • Shift Breakdown: 3x12 hrs
  • Shift: 12 hours

Aequor Healthcare Job ID #1806218. Pay package is based on 12 hour shifts and 36.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Registered Nurse (RN) - Operating Room

About Aequor Healthcare

Aequor Travel Nursing is a premiere healthcare staffing agency that specializes in placing healthcare travelers in short term contracts throughout the US.

Whether you’re a seasoned healthcare professional looking for your next great adventure or just starting out and looking for your first big opportunity, Aequor has the inside track on the top jobs available in today’s healthcare and clinical markets. At Aequor, our top priority is to be the best resource to help you connect with the perfect career opportunity and take the best care of you from the moment we first connect until your last shift is worked.

We pride ourselves on always offering top industry competitive pay. We have positions for nationwide covering every single state and ranging from 4 weeks – 26 weeks.

Why Vivian Health?

Be sure to apply via Vivian Health to increase your chances of landing your perfect job. Just complete your Vivian Health profileonce, and get access to thousands of opportunities across the country. Then keep up to date with your job application process and conversations with our easy to use app.

Benefits
  • Weekly pay
  • Holiday Pay
  • 401k retirement plan
  • Referral bonus
  • Medical benefits
  • Dental benefits
  • Vision benefits