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311 Operator Jobs in Ohio (NOW HIRING)

McDonald's

Crew Team Member

Elyria, OH · On-site

$11 - $14.25/hr

Location: 311 MIDWAY BLVD, ELYRIA, OH, 44035 We are JN House Enterprises. A family owned ... By applying for a job at a franchisee operated restaurant, Iunderstand that the information I ...

McDonald's

Crew Team Member

Elyria, OH · On-site

$11 - $14.25/hr

Location: 311 MIDWAY BLVD, ELYRIA, OH, 44035 We are JN House Enterprises. A family owned ... By applying for a job at a franchisee operated restaurant, Iunderstand that the information I ...

McDonald's

Crew Team Member

Elyria, OH · On-site

$11 - $14.25/hr

Location: 311 MIDWAY BLVD, ELYRIA, OH, 44035 We are JN House Enterprises. A family owned ... By applying for a job at a franchisee operated restaurant, Iunderstand that the information I ...

LG

Operator

Jeffersonville, OH · On-site

$16.50 - $21.75/hr

Operators may be responsible for transporting or loading materials, operating and/or monitoring production equipment to ensure efficient manufacturing of products. This role requires attention to ...

Holder Construction

Operator

Conesville, OH

$15.25 - $20/hr

About the Role We are looking for an Operator to join our Operations team in Richmond, VA. This is a full-time position. Key Responsibilities * Moving materials in a safe and orderly way using ...

Arclin USA LLC

Operator

Cleveland, OH · On-site

$20.50/hr

Operator Do you enjoy hands-on work where precision and teamwork make a real impact? Are you looking for a stable manufacturing career with competitive pay, opportunities to learn, and a team that ...

Land O'Lakes

Operator

Orrville, OH

$24/hr

Operator SHIFT: 2nd PAY: $24.00 + (shift differential) JOB SUMMARY: This role is part of our Purina Animal Nutrition business helping our network of local cooperatives, independent dealers and other ...

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All Jobs311 Operator Jobs311 Operator Jobs in Ohio

311 Operator information

See Ohio salary details

$10

$19

$27

How much do 311 operator jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for 311 operator in Ohio is $19.08, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.01 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be a 311 operator?

To excel as a 311 Operator, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with call center software, municipal information databases, and CRM systems is often required. Excellent communication, patience, and problem-solving abilities help operators manage diverse public inquiries efficiently. These competencies are vital for delivering accurate information, providing quality assistance to the public, and maintaining smooth city service operations.

What does a 311 operator do?

A 311 Operator typically spends their day answering incoming calls or digital requests from residents seeking information about city services, reporting non-emergency issues, or requesting assistance. Operators document service requests, provide clear instructions, and may coordinate with various municipal departments to ensure issues are addressed promptly. Teamwork is common, as operators often collaborate with supervisors and field personnel to resolve complex cases. While the role is fast-paced and at times challenging, it offers the satisfaction of directly helping community members and keeping city operations running smoothly.

What is a 311 operator?

A 311 Operator handles non-emergency calls from the public, providing information and assistance on city services, programs, and concerns. They answer questions, process service requests, and direct callers to the appropriate departments. Operators must have strong communication skills, knowledge of local government services, and the ability to handle high call volumes efficiently.

Is 311 a remote job?

A 311 Operator typically works in a call center environment, handling calls and providing information to the public. Most positions require on-site work, though some agencies may offer limited remote options depending on the organization and role requirements.

Is working for a 311 operator a good job?

A 311 operator is responsible for handling public inquiries and service requests, often working in a call center environment with standard office hours. The job typically requires good communication skills, patience, and the ability to use computer systems and databases. It can offer stable employment and benefits, but job satisfaction depends on individual preferences and work environment.
What are the most commonly searched types of 311 Operator jobs in Ohio? The most popular types of 311 Operator jobs in Ohio are:
What are popular job titles related to 311 Operator jobs in Ohio? For 311 Operator jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching 311 Operator jobs in Ohio look for? The top searched job categories for 311 Operator jobs in Ohio are:
What cities in Ohio are hiring for 311 Operator jobs? Cities in Ohio with the most 311 Operator job openings:
311 Operator jobs near you
Infographic showing various 311 Operator job openings in Ohio as of August 2026, with employment types broken down into 42% Full Time, 56% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $39,680 per year, or $19.1 per hour.

Crew Member - Starting up to $14/hr*

McDonald's

Elyria, OH • On-site

$14/hr

Other

Re-posted 27 days ago

McDonald's rating

5.1

Company rating: 5.1 out of 10

Based on 11,035 frontline employees who took The Breakroom Quiz

60th of 106 rated fast food restaurants

Job description

Location: 311 MIDWAY BLVD, ELYRIA, OH, 44035 Join the Team at JN House Enterprises - We're Hiring Crew Members!JN House Enterprises is a family-owned business proudly operating 26 McDonald's restaurants across Ohio, including locations in Alliance, Avon, Cleveland, Bedford Heights, University Heights, and more. We're looking for reliable, energetic team players who thrive in a fast-paced environment and are ready to work hard, have fun, and grow with us.Position: Crew MemberPay: starting up to $14/hour (for team members 18 and older) based on shifts and experienceWhat You'll Do:        Deliver great service and a positive experience to every customer        Prepare our famous food with care and consistency        Work as part of a team to hit daily goals and keep operations running smoothly        Keep the restaurant clean and organizedShift Options:We offer flexible schedules with shifts including:        Morning: 5:15 AM - 2 PM        Midday rush        Closing: 5 PM - 12 AM We'll work with your availability - just let us know what fits. Perks & Benefits:        Flexible Scheduling        Free or Discounted Meals        Free Uniforms        Tuition Assistance        High School Diploma Programs        Clear Paths for Advancement        Competitive Pay        McPerks: Discounts on major brands (Ford, movie tickets, travel, phone bills, etc.)        Referral Bonuses What You Need:        A great attitude        Willingness to learn        The drive to succeed in a fast-paced, team-oriented environment We'll train you - no experience needed. Please Note: This role is with an independently owned and operated McDonald's franchise. All employment decisions - including hiring, training, scheduling, and benefits - are made by the franchisee, not McDonald's USA.By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application

I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

What McDonald's employees say

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About McDonald's

Sourced by ZipRecruiter

What began as a small drive-in restaurant in San Bernardino, California and has grown into an American icon that proudly serves 63 million customers every day around the globe. While much has changed over the last six decades, Ray Kroc's original commitment to Quality, Service, Cleanliness and Value has endured and made McDonald's a trusted favorite for over 65 years.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

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