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311 Operator Jobs in California (NOW HIRING)

Home Instead

Entry Level CAREGiver

Santa Monica, CA · On-site

$18 - $20/hr

ADDRESS: 3660 Wilshire Blvd Ste 311 Los Angeles CA 90010 [Street/Meter Parking OR $6 at the church ... Each Home Instead franchise is independently owned and operated. To find a franchise near you ...

Home Instead

HCA Registered CAREGiver

Santa Monica, CA · On-site

$18 - $20/hr

ADDRESS: 3660 Wilshire Blvd Ste 311 Los Angeles CA 90010 [Street/Meter Parking OR $6 at the church ... Each Home Instead franchise is independently owned and operated. To find a franchise near you ...

Home Instead

WEEKEND/OVERNIGHT CAREGiver

Santa Monica, CA · On-site

$18 - $20/hr

ADDRESS: 3660 Wilshire Blvd Ste 311 Los Angeles CA 90010 [Street/Meter Parking OR $6 at the church ... Each Home Instead franchise is independently owned and operated. To find a franchise near you ...

Home Instead

Farsi-Speaking Caregiver

Santa Monica, CA · On-site

$18 - $20/hr

ADDRESS: 3660 Wilshire Blvd Ste 311 Los Angeles CA 90010 [Street/Meter Parking OR $6 at the church ... Each Home Instead franchise is independently owned and operated. To find a franchise near you ...

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All Jobs311 Operator Jobs311 Operator Jobs in California

311 Operator information

See California salary details

$10

$19

$28

How much do 311 operator jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for 311 operator in California is $19.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the 311 Operator position, and why are they important?

To excel as a 311 Operator, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with call center software, municipal information databases, and CRM systems is often required. Excellent communication, patience, and problem-solving abilities help operators manage diverse public inquiries efficiently. These competencies are vital for delivering accurate information, providing quality assistance to the public, and maintaining smooth city service operations.

What does a typical workday look like for a 311 Operator?

A 311 Operator typically spends their day answering incoming calls or digital requests from residents seeking information about city services, reporting non-emergency issues, or requesting assistance. Operators document service requests, provide clear instructions, and may coordinate with various municipal departments to ensure issues are addressed promptly. Teamwork is common, as operators often collaborate with supervisors and field personnel to resolve complex cases. While the role is fast-paced and at times challenging, it offers the satisfaction of directly helping community members and keeping city operations running smoothly.

What is a 311 Operator job?

A 311 Operator handles non-emergency calls from the public, providing information and assistance on city services, programs, and concerns. They answer questions, process service requests, and direct callers to the appropriate departments. Operators must have strong communication skills, knowledge of local government services, and the ability to handle high call volumes efficiently.

What are the most commonly searched types of 311 Operator jobs in California? The most popular types of 311 Operator jobs in California are:
What are popular job titles related to 311 Operator jobs in California? For 311 Operator jobs in California, the most frequently searched job titles are:
What job categories do people searching 311 Operator jobs in California look for? The top searched job categories for 311 Operator jobs in California are:
What cities in California are hiring for 311 Operator jobs? Cities in California with the most 311 Operator job openings:
311 Operator jobs near you
Infographic showing various 311 Operator job openings in California as of July 2026, with employment types broken down into 75% Full Time, 16% Part Time, 2% Temporary, 5% Contract, and 2% Summer. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,191 per year, or $19.8 per hour.
Part-time Associate - 311 Bellflower

Part-time Associate - 311 Bellflower

Smart and Final

Bellflower, CA • On-site

$18.50/hr

Part-time

Retirement

Posted 29 days ago

Smart & Final rating

6.4

Company rating: 6.4 out of 10

Based on 145 frontline employees who took The Breakroom Quiz

40th of 121 rated grocery stores

Job description

Part-time Associate - 311 Bellflower
311 - Bellflower Extra
Starting Rate $18.50 per hour
Do you?
  • Provide excellent Customer Service?
  • Love your Community?
  • Love Food?

Join our Smart & Final store operations team as a Part-time Associate - 311 Bellflower!
Store Location
15930 BELLFLOWER BLVD
BELLFLOWER, California, 90706
United States
Who We Are
With a history that spans more than 150 years, Smart & Final offers customers fresh produce, quality meats and groceries as well as more than 3,000 club-sized items to fit every budget and need. We are the smaller, faster grocery warehouse store - without the membership fee.
We proudly give back to the communities we serve through the help of the Smart & Final Charitable Foundation, donating more than $1 million and volunteering over 1,000 hours each year.
As part of the Chedraui USA group of companies, our mission is to provide customers with an exceptional shopping experience with the freshest selection available across all our retail banners, and our people are at the heart of what we do.
Our team is continually looking for talented individuals to bring our mission to life. Your success starts here!
What We Bring
  • 401(k) Retirement Benefit
  • Continuing Education Benefits
  • And Much More!

What You'll Bring
Candidates should possess the ability to:
  • Read and write English, interact with general public and co-workers.
  • Read and comprehend simple instructions, product labels, product pricing codes, shelf tags, short correspondence, and memos.
  • Write simple correspondence.
  • Effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
  • Regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 45 pounds, and occasionally lift and/or move up to 60 pounds.

It Would Be Extra Awesome if you brought...
  • Basic PC/Outlook skills
  • Retail Management Certificate

The Opportunity
The Part-Time Associate reports to the Store Manager and performs management-assigned duties, which may include but may not be limited to receiving inventory, stocking and maintaining a store section, operating a cash register, carry-out services and store cleaning.
Specific duties include, but are not limited to:
  • Maintain a store section as assigned and may order, receive and stock merchandise using proper equipment, assures proper pricing on merchandise, checks product date codes to validate proper rotation, stocks shelves, end displays, floor stacks, displays and refrigerated/frozen cases. May prepare perishable products for sale. Sets up advertising/promotional displays. Reviews invoices/bills for accuracy.
  • Cleans and maintains sanitation standards in all interior and exterior areas of store and parking lot as directed by store management.
  • Operates a cash register, receives payment from customers, and makes change or processes check/charge/debit transactions. Processes cash and/or credit refunds, when approved by management. Verifies customer eligibility when selling alcoholic beverages.
  • Offers friendly, knowledgeable, efficient and courteous assistance to customers by providing them with current store and product information. When requested, loads customer purchases by assisting customers to their vehicles.
  • Performs basic bookkeeping duties. Records lost/damaged goods and store supplies using appropriate tools.
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

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