Membership Manager

Job Details

Level
Management

Job Location
Nashville Office - Nashville, TN

Position Type
Full Time

Education Level
4 Year Degree

Salary Range
$60,200.00 - $66,200.00 Salary/year

Description

WHO WE'RE LOOKING FOR

The Recording Academy's mission is to recognize musical excellence, advocate for the well-being of music makers, and ensure music remains an indelible part of our culture. Internationally known for the GRAMMY Awards - the pre-eminent peer-recognized award for musical excellence and the most credible brand in music. The Academy is a professional membership organization of musicians, producers, engineers, and recording professionals, dedicated to improving the culture and quality of life for all music makers. The Academy's Membership & Industry Relations (M&IR) Department is comprised of a national network of 12 Chapters which each serve their local music communities.

The Membership Manager will identify strategies for recruiting new members, retaining current members, and re-engaging terminated members within the Country, CCM, Gospel, and American Roots genres, along with working together with the Nashville Chapter on outreach-related projects and initiatives as directed.

WHAT YOU'LL DO

• Work closely with Sr. Director, Member Outreach & Systems and the VP to develop strategies to recruit, retain and grow the Recording Academy membership base by researching current and prospective members with an emphasis on diversity in ethnicity, age, and career level.
• Develop annual membership prospect list and membership recruiting strategies including but not limited to partnerships, conference/festival engagement, social media, direct email, direct mail, print campaigns, one-on-one meetings, and Chapter Board engagement.
• Work together with GRAMMY U Representatives to identify GU Alumni as prospects for Voting and Professional membership.
• Build relationships with and find places of Academy engagement for key figures in assigned genre communities.
• Track membership outreach and renewal goals on an ongoing basis.
• Thoughtfully articulate relevant Recording Academy topics and maintain regular communications with current and potential members through one-on-one meetings, emails, calls, presentations, and mailings.
• Serve as a resource, in assigned genres, for the Membership & Industry Relations Department as needed.
• Work together with Awards Department Genre Leads to be genre thought leaders within the Recording Academy and beyond.
• Represent the Membership & Industry Relations Department as needed at conferences, festivals, community engagements, and other membership-relevant activities.
• Work in partnership with assigned local Chapter(s) to manage that Chapter's Membership Committee and build consensus on all membership development strategies and implementations. Including but not limited to, setting meeting dates, providing agendas, and speaking notes to Committee Chair for monthly reporting.
• Assist at assigned local Chapter Board meetings with membership presentations and important outreach-related updates including marketing and social media campaigns, process changes, and department initiatives.
• Work in collaboration with all Chapter and Regional Teams on other projects and initiatives of the M&IR Department as directed.

SKILLS & EXPERIENCE

• 3+ years of professional membership management experience preferred.
• Bachelor's Degree preferred.
• Communicates well both verbally and in writing, shares information and ideas with others, has good listening skills, builds strong relationships, consistently demonstrates a positive and professional demeanor, and negotiates effectively. Ability to do public speaking and presentations.
• Has excellent organizational skills and attention to detail. Keeps information organized and accessible, and works efficiently while managing workload. Prioritizes tasks appropriately and manages time well. Successfully establishes goals, deadlines, and procedures and manages multiple projects or objectives.
• Has deep knowledge of and passion for musical genres, with a particular emphasis on specific genre assignments. An understanding of the current musical landscape is critical. Previous music industry connections and relationships in assigned genres are a plus.
• Can maintain composure in high-stress, complex situations; has excellent decision-making skills, clear communication, and delegation; fosters welcoming hospitality.
• Adapts well to change, is flexible and open-minded to new ideas, solicits performance feedback, handles constructive criticism, takes on new responsibilities, handles pressure, and adjusts plans to meet changing needs.
• Contributes to and helps the team meet all team deadlines and goals, listens to others and values opinions, welcomes newcomers, and promotes a team atmosphere. Meets commitments, stays focused under pressure, and meets attendance/punctuality requirements.
• Successfully leads, motivates, and encourages others through change and adversity, makes difficult decisions when needed, and builds consensus. Anticipates and diffuses conflict before it starts, finds causes of and solutions to problems. Recognizes and breaks down problems into smaller components, seeks to understand underlying issues, and can simplify and process complex issues.
• Proactively tackles problems and takes independent action, seeks out new responsibilities and generates new ideas, acts on opportunities, and practices self-development. In working with supervisor(s), proactively approaches him/her to ensure goals and objectives are on track and being met, and presents problems and potential solutions. Builds productive working relationship with supervisor(s) and uses complementary strengths.
• Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, and supports company values.

PHYSICAL DEMANDS FOR CERTAIN ROLES

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for long periods of time, and work at a computer for long periods of time.

The employee will be required to lift and/or move up to 60 pounds.

COMPANY BENEFITS

Click here for an overview of our company benefits

ABOUT THE RECORDING ACADEMY AND ITS AFFILIATES

RECORDING ACADEMY

The Recording Academy represents the voices of performers, songwriters, producers, engineers, and all music professionals. Dedicated to ensuring the recording arts remain a thriving part of our shared cultural heritage, the Academy honors music's history while investing in its future through the GRAMMY Museum, advocates on behalf of music creators, supports music people in times of need through MusiCares, and celebrates artistic excellence through the GRAMMY Awards, music's only peer-recognized accolade and highest achievement. As the world's leading society of music professionals, we work year-round to foster a more inspiring world for creators.

GRAMMY MUSEUM

Established in 2008 as a partnership between the Recording Academy and AEG, the GRAMMY Museum is a non-profit organization dedicated to cultivating a greater understanding of the history and significance of music. Paying tribute to our collective musical heritage, the Museum explores and celebrates all aspects of the art from the technology of the recording process to the legends who've made lasting marks on our cultural identity. In 2017, the Museum integrated with its sister organization, the GRAMMY Foundation, to broaden the reach of its music education and preservation initiatives. As a unified organization, today, the GRAMMY Museum fulfills its mission of making music a valued and indelible part of our society through exhibits, education, grants, and public programming.

MUSICARES

A friend and ally of the music community, MusiCares was established by the Recording Academy to safeguard the health and well-being of all music people. A four-star charity and safety net in times of need, MusiCares offers confidential preventative, recovery, and emergency programs to address financial, medical, and personal health issues. Through the generosity of our donors and volunteer professionals, our dedicated team works across the country to ensure the music community has the resources and support it needs.

LATIN RECORDING ACADEMY

The Latin Recording Academy is an international, membership-based organization comprised of Spanish- and Portuguese-speaking recording artists, musicians, songwriters, producers, and other creative and technical recording professionals. The organization is dedicated to improving the quality of life and cultural condition for Latin music and its makers. In addition to producing the Latin GRAMMY Awards to honor excellence in the recorded arts and sciences, The Latin Recording Academy provides educational and outreach programs for the Latin music community either directly or through its Latin GRAMMY Cultural Foundation®.

EQUAL OPPORTUNITY

The Recording Academy, its affiliates, and the music industry have a strong culture of inclusion and respect for everyone. The Recording Academy makes intentional, courageous, and principled decisions for stronger business outcomes and ensures that all creators and professionals live and work in a fair and safe environment. It is the Recording Academy's policy to provide equal employment opportunities for all applicants and employees. The Recording Academy does not discriminate on the basis of race (nor traits historically associated with race, including, but not limited to hair texture and protective hairstyles), color, religion (including religious dress and grooming), creed, sex (including pregnancy, childbirth or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, family care status, military or veteran status, marital status, sexual orientation, gender, gender identity, gender expression, genetic information or any other characteristic protected by law. The Recording Academy will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship to the Recording Academy. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, access to benefits and training, recruitment, hiring, transfer, and social and recreational programs.