The Manager, Process Enablement leads the AMER Process Enablement Triage Team and serves as the primary functional liaison between the business and IT organizations. This role is responsible for ...
The Manager, Process Enablement leads the AMER Process Enablement Triage Team and serves as the primary functional liaison between the business and IT organizations. This role is responsible for ...
ServiceNow Business Process Manager
Hartford, OH · On-site
$94K - $266K/yr
The ServiceNow Business Process Manager will be part of an Accenture team and will be accountable for delivering Industry Best Practice guidance, collaborating with customers to achieve their ...
ServiceNow Business Process Manager
Hartford, OH · On-site
$94K - $266K/yr
The ServiceNow Business Process Manager will be part of an Accenture team and will be accountable for delivering Industry Best Practice guidance, collaborating with customers to achieve their ...
ServiceNow Business Process Manager
Columbus, OH · On-site
$94K - $266K/yr
The ServiceNow Business Process Manager will be part of an Accenture team and will be accountable for delivering Industry Best Practice guidance, collaborating with customers to achieve their ...
ServiceNow Business Process Manager
Columbus, OH · On-site
$94K - $266K/yr
The ServiceNow Business Process Manager will be part of an Accenture team and will be accountable for delivering Industry Best Practice guidance, collaborating with customers to achieve their ...
As the Quality Process Manager Systems & Audits , you'll help build the quality systems that support our global manufacturing network, ensuring our products meet the highest standards of performance ...
As the Quality Process Manager Systems & Audits , you'll help build the quality systems that support our global manufacturing network, ensuring our products meet the highest standards of performance ...
The Process Excellence Manager drives global process standardization, optimization, and digitalization across Materials Management, Production Planning & Scheduling, and Purchasing in a multi-site ...
The Process Excellence Manager drives global process standardization, optimization, and digitalization across Materials Management, Production Planning & Scheduling, and Purchasing in a multi-site ...
The Process Excellence Manager drives global process standardization, optimization, and digitalization across Materials Management, Production Planning & Scheduling, and Purchasing in a multi-site ...
The Process Excellence Manager drives global process standardization, optimization, and digitalization across Materials Management, Production Planning & Scheduling, and Purchasing in a multi-site ...
Lead the Quality Management System (QMS) strategy and continuous improvement across the Americas. * Develop and execute the regional audit program, including quality system and manufacturing process ...
Lead the Quality Management System (QMS) strategy and continuous improvement across the Americas. * Develop and execute the regional audit program, including quality system and manufacturing process ...
Strong change management skills - ability to drive process adoption across diverse cultures and regions * Strategic thinking with the ability to translate business strategy into operational plans
Strong change management skills - ability to drive process adoption across diverse cultures and regions * Strategic thinking with the ability to translate business strategy into operational plans
Strong change management skills - ability to drive process adoption across diverse cultures and regions * Strategic thinking with the ability to translate business strategy into operational plans
Strong change management skills - ability to drive process adoption across diverse cultures and regions * Strategic thinking with the ability to translate business strategy into operational plans
Reports to Manager/Director and does not have direct reports. Typical Skills and Experiences ... Process-related certifications preferred. Product-related technical insurance course work, e.g ...
Reports to Manager/Director and does not have direct reports. Typical Skills and Experiences ... Process-related certifications preferred. Product-related technical insurance course work, e.g ...
Reports to Manager/Director and does not have direct reports. Typical Skills and Experiences ... Process-related certifications preferred. Product-related technical insurance course work, e.g ...
Reports to Manager/Director and does not have direct reports. Typical Skills and Experiences ... Process-related certifications preferred. Product-related technical insurance course work, e.g ...
Reports to Manager/Director and does not have direct reports. Typical Skills and Experiences ... Process-related certifications preferred. Product-related technical insurance course work, e.g ...
Reports to Manager/Director and does not have direct reports. Typical Skills and Experiences ... Process-related certifications preferred. Product-related technical insurance course work, e.g ...
Process Consultant
Columbus, OH · On-site
Support end-user training and knowledge transfer activities. * Assist with change management and communication efforts related to process updates. Continuous Improvement Support * Identify process ...
Process Consultant
Columbus, OH · On-site
Support end-user training and knowledge transfer activities. * Assist with change management and communication efforts related to process updates. Continuous Improvement Support * Identify process ...
Support end-user training and knowledge transfer activities. * Assist with change management and communication efforts related to process updates. Continuous Improvement Support * Identify process ...
Quick apply
Support end-user training and knowledge transfer activities. * Assist with change management and communication efforts related to process updates. Continuous Improvement Support * Identify process ...
Process Engineering Manager
Delaware, OH · On-site
$120 - $180/hr
As the Process Engineering Manager, you will lead the site's Process Engineering function to ensure world-class standards in process safety, product quality, asset performance, and cost. You will ...
Process Engineering Manager
Delaware, OH · On-site
$120 - $180/hr
As the Process Engineering Manager, you will lead the site's Process Engineering function to ensure world-class standards in process safety, product quality, asset performance, and cost. You will ...
Process Engineering Manager
Delaware, OH · On-site
As the Process Engineering Manager, you will lead the site's Process Engineering function to ensure world-class standards in process safety, product quality, asset performance, and cost. You will ...
Process Engineering Manager
Delaware, OH · On-site
As the Process Engineering Manager, you will lead the site's Process Engineering function to ensure world-class standards in process safety, product quality, asset performance, and cost. You will ...
Process Consultant
Columbus, OH · On-site
$64K - $93K/yr
Author process-based training materials, quick-reference guides, and onboarding assets to support change management and knowledge transfer. Business Analysis & Continuous Improvement • Requirements ...
Process Consultant
Columbus, OH · On-site
$64K - $93K/yr
Author process-based training materials, quick-reference guides, and onboarding assets to support change management and knowledge transfer. Business Analysis & Continuous Improvement • Requirements ...
Process Improvement Manager
Columbus, OH · On-site
As the Manager of Process Improvement, you will be responsible developing and executing process improvement plans, managing project timelines, and monitoring progress against key performance ...
Process Improvement Manager
Columbus, OH · On-site
As the Manager of Process Improvement, you will be responsible developing and executing process improvement plans, managing project timelines, and monitoring progress against key performance ...
Process Safety Manager
Lancaster, OH · On-site
Process Safety Leadership * Establish and maintain process safety management (PSM) programs tailored to battery recycling operations. * Promote a proactive safety culture across plant operations ...
Process Safety Manager
Lancaster, OH · On-site
Process Safety Leadership * Establish and maintain process safety management (PSM) programs tailored to battery recycling operations. * Promote a proactive safety culture across plant operations ...
Process Safety Manager
Lancaster, OH · On-site
Process Safety Leadership * Establish and maintain process safety management (PSM) programs tailored to battery recycling operations. * Promote a proactive safety culture across plant operations ...
Process Safety Manager
Lancaster, OH · On-site
Process Safety Leadership * Establish and maintain process safety management (PSM) programs tailored to battery recycling operations. * Promote a proactive safety culture across plant operations ...
Process Manager information
See salary details
$34K - $46K
7% of jobs
$46K - $58.1K
7% of jobs
$58.1K - $70.1K
9% of jobs
$71K is the 25th percentile. Wages below this are outliers.
$70.1K - $82.2K
12% of jobs
$82.2K - $94.2K
13% of jobs
The median wage is $95.9K / yr.
$94.2K - $106.3K
12% of jobs
$106.3K - $118.3K
11% of jobs
$123.4K is the 75th percentile. Wages above this are outliers.
$118.3K - $130.4K
11% of jobs
$130.4K - $142.4K
8% of jobs
$142.4K - $154.5K
5% of jobs
$154.5K - $166.5K
5% of jobs
$34K
$101.7K
$166.5K
How much do process manager jobs pay per year?
As of Aug 28, 2026, the average yearly pay for process manager in the United States is $101,733.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,500.00 and $129,500.00 per year, depending on experience, location, and employer.
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Cities with the most Process Manager job openings:
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States with the most job openings for Process Manager jobs include:
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The most popular types of Process jobs are:
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The top 10 employers for Process Manager jobs are:
Vertiv rating
6.9
Based on 66 frontline employees who took The Breakroom Quiz
370th of 495 rated machine equipment manufacturers
Job description
POSITION SUMMARY
- The Manager, Process Enablement leads the AMER Process Enablement Triage Team and serves as the primary functional liaison between the business and IT organizations. This role is responsible for overseeing Process Enablement Specialists and the Training & Knowledge Coordinator to ensure effective issue assessment, user enablement, and the reduction of unnecessary escalations to ERP Second Level Support. The Manager drives team performance, operational governance, continuous process improvement, and service excellence across all supported business process domains. This position reports to the VP, Business Process Improvement & VOS.
RESPONSIBILITIES
- Oversees all end-to-end business processes across Manufacturing, Supply Chain, Finance, and Services domains.
- Ensures consistent triage operations, process adherence, and cross-functional alignment across all Oracle EBS modules supported by the team.
- Leads triage team operational initiatives including engagement model evolution (from email-based intake through ServiceNow-structured intake to AI-assisted digital front door).
- Owns team performance improvement and drives recurring issue reduction strategies.
- Acts as the primary escalation point within the Triage team toward VP BPI & VOS.
- Interfaces with ERP Second Level Support, ERP Tech Factory, and ERP Product Owners.
- Leads operational syncs, second level alignment meetings, and governance & continuous improvement sessions within scope.
- Manages cross-functional issue patterns spanning multiple Oracle EBS modules and business processes.
- Validates systemic issues, coordinates corrective actions, and ensures structured feedback loops between business users and IT support teams.
- Directly manages a team of Process Enablement Specialists (Manufacturing, Supply Chain, Finance, Service) and the Training & Knowledge Coordinator.
- Responsible for team development, performance management, workload balancing, and hiring/onboarding of new team members.
- Oracle EBS (all modules), ServiceNow, SharePoint, process mapping and triage methodologies, SLA monitoring and reporting tools, knowledge management systems.
QUALIFICATIONS
- Bachelor's degree in Business Administration, Accounting, Finance, Economics, Engineering, Marketing, IT, Computer Science, or related discipline.
- 8-10 years in Oracle EBS functional support, business process enablement, or ERP operations management.
- Demonstrated experience leading cross-functional teams in a triage or support environment.
- Proven track record of driving issue resolution rates and SLA adherence improvements.
- Strong written and verbal communication skills in English; other languages are a plus.
- Ability to translate complex technical issues into clear business language.
- Strong facilitation skills for leading cross-functional meetings and stakeholder alignment sessions.
- Strong analytical thinking with ability to identify recurring issue patterns, validate systemic problems, and develop data-driven improvement strategies.
- Proficiency in SLA reporting and performance metric analysis.
- Deep functional knowledge across multiple Oracle EBS modules.
- Experience with ServiceNow ticket management, SharePoint documentation, and process mapping tools.
- Understanding of ERP integration points and end-to-end business process flows.
PHYSICAL & ENVIRONMENTAL DEMANDS
- No special physical requirements.
TRAVEL REQUIREMENTS
- 10% travel required.
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
About Vertiv
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers' vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today's data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
About the Team
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.